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                    <text>CANADIAN PUBLICATION MAIL SALES AGREEMENT #1685422

Focus on Repetitive Strain Injury (RSI)
This is a special issue of "Highlights" featuring articles on RSI with a focus on
Women's Work.
RSI is becoming a very big issue. We need to concentrate more of our time and
energy on RSI. In Newfoundland, claims for RSI have increased by 84% since
1994. In Quebec, from 1987 - 1990, the number of claims rose by more than
300%. In the United States, the number of claims for RSI was almost 10 times
higher in 1991 than it was in 1981.
Many experts say that soon, half of all claims for work injuries will be related to
RSI. Workers are telling us it is becoming more difficult to gain entitlement for
a repetitive strain injury. WCB's are bringing in "normal healing times". If
you're not better in 6 weeks, you must be non-cooperative and are cut off
benefits.
We need to educate ourselves and the public about this epidemic. This issue of
"Highlights" is a start.
As well, we have news and happenings from across the country and around the
world.

Please read on.
Our next issue of Highlights will focus on Experience Rating.
We would love to hear from you. Please send us your thoughts &amp; experiences for the
next newsletter.

Visit our Web-site at http://www.ciwa.ca

Table of Contents
CIWA/ACVAMT contacts ......................
News &amp; Happenings ............................
Projects ...............................................
Female Workers/Machines (Fr/Eng)... 5 -

2
3
4
6

Women, RSI and Compensation(Fr/Eng) .......7 - 12

News &amp; Happenings ..................... 13 - 15
CIWA Info .......................................... 16

Page 1

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

PLEASE HELP ………… S U B S C R I B E !

Name:

________________________________

Organization: ________________________________
Address:

Date: ________________________________

Newsletter Subscription:

________________________________
________________________________

Postal Code

________________________________

Phone

________________________________

Fax

________________________________

E-Mail

________________________________

Web Site

________________________________

Injured Worker/Unemployed

$ 5.00 __________

Individuals

$ 10.00 __________

Organizations

$ 15.00 __________

Donations

$

__________

Total

$

__________

THANKS for Your SUPPORT!

Editor’s Note

This newsletter is for sharing and exchanging information. The views and opinions expressed here are those of the
individuals or groups making submissions. We take no responsibility for their accuracy or opinions.

PROVINCIAL REPS TO THE STEERING COMMITTEE
BC … Craig McLachlan, North Vancouver
COMPONET
SK ... Robert Lindsay, Regina
Western Injured Workers Society.
ON... Joan Crevar, Hamilton
Ontario Network of Injured Workers Groups
QC... Liane Flibotte, Montreal
l’ATTAQ
NF... Patricia Dodd, Mount Pearl
NLIWA
Phil Brake, Labrador City
USWA

NB... Wendy McGee, Saint John
St. John Labour Community Services Inc.
NS... Dave MacKenzie, Pictou County

ADVISORS…
Andy King, Occupational Health Clinic for
Ontario Workers
Orlando Buonastella &amp;
Marion Endicott, Injured Workers Consultants

L’ALLIANCE CANADIENNE DES VICTIMES D’ACCIDENTS ET DE MALADIES DU TRAVAIL

MAILING ADDRESS:
CANADIAN INJURED WORKERS ALLIANCE
STREET ADDRESS
P.O. Box 3678
1201 Jasper Drive
Thunder Bay, Ontario. P7B 6E3
Thunder Bay, Ontario. P7B 6R2
Phone: 807-345-3429
email: ciwa@norlink.net
Fax: 807-344-8683
Web-site: www.ciwa.ca

Toll Free 1-877-787-7010
Page 2

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

News &amp; Happenings
Thanks to the Social Development
Partnership Program of HRDC for the
funding necessary to produce this
newsletter.
We sure appreciate your help !!!

LABOUR AND INJURED WORKERS
ORGANIZING IN OREGON
Activists for Injured Workers
CONFERENCE

Saturday July 22, 2000
Chemeketa Community College
Salem, OR 97309

Upcoming Events

TOPICS
*
What to do when you are injured on the job
*
Injured worker organizing
*
Political considerations
*
Dealing with denials
*
The role of the Ombudsman
*
Appeals

July 22, 2000.

For more registration forms or questions, contact
Bonnie Jeglin or Bob Rossi at (800) 452-2146.

"Activists for Injured Workers"
Conference
hosted by the OPEU/CPIW
Salem, Oregon, USA
September 29 - October 1, 2000.
"The Millenium and Beyond"
ONIWG Conference
hosted by the Ontario Network of Injured
Workers Groups
The C.A.W. Education Centre
Port Elgin, Ontario
November 17 - 19, 2000.
"Disability &amp; Human Rights" Conference
hosted by the CLC
The Queen Elizabeth Hotel,
Montreal, Quebec

CORRECTION - CPP CHARTS - Spring Issue:
NFLD - Ceiling on WCB Benefits showed
$39,300
Should be $45,500

COMMITTEE TO PROTECT INJURED WORKERS
OREGON PUBLIC EMPLOYEES UNION, SEIU LOCAL 503

News from BC
The queue in disability awards at the WCB in
British Columbia is now up to two years and
people waiting for rehabilitation is also backed up.
What happened to the $14 million surplus again
this year? Injured and disabled workers are
having to wait for their pensions even longer even
though interest is accumulating.

FINANCIAL PROGRAMS DIRECTORY
Neads has just launched the on-line version of the
National Directory of Financial Assistance
Programs for Post-Secondary Students With
Disabilities. This directory is a comprehensive
guide to funding for college and university studies
and describes programs that are available across
Canada.
To explore the financial aid directory, visit the web
site - www.neads.ca and select the NEADS Online
Resource Centre (NORC) from the home page.
3

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

CIWA/ACVAMT Projects
People Helping People
The result of our Peer Support Pilot
Project, People Helping People (71
pages) lists the steps to starting up and
maintaining support groups for injured
workers, family members, widows and
widowers. By working in small groups,
we can share experiences, concerns and
fears. We can support each other in
learning to adjust to life with a
disability. The triumphs and trials of
four injured workers’ support groups
were collected and included in this
resource. In this way, others can learn
from their experiences, and apply them
to starting new groups and committees
or strengthening existing ones.
We have already received some very
positive feedback on People Helping
People. Don't delay……

Order your copy today!
Corporations &amp; Institutions:
Full price: $25
Unions &amp; Non-Profits:
25% off: $18.75
Injured &amp; Unemployed Workers
50% off: $12.50

Page 4

Youth Project
For a number of years, injured workers have
been saying that we need to go into high
schools and educate young people about the
hazards in the workplace and the rights they
have available to protect themselves as well as
their co-workers. Many have also said that
they would never want to see their children
become injured workers and suffer through the
same experiences as they have.
Their concerns are justified. The injury rate
for workers aged 15 to 24 is thirty-five per
cent (35%) higher than for any other age
group. In Ontario, fifteen (15) workers
between the ages of 15 and 24 died in 1998,
and fifty (50) young workers are hurt every
day on the job. Seventy-five per cent (75%)
of injured workers with a permanent injury are
unemployed. The Canadian Injured Workers
Alliance is concerned about these statistics,
and proposed a Youth Project as a result.
Our Youth Project aims to educate young
people on workplace accident prevention and
post-accident issues. Throughout the project,
we will develop a model workshop, resource
package and peer support model to reach out
to young workers. The models will be tested
at high schools and Youth Employment Centres
in at least three communities across Ontario.
We then hope to host a number of training
sessions across Ontario and across Canada for
representatives from local injured workers
groups on how to deliver the workshop to their
local high schools and youth groups.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

The Youth Project officially kicked off during

A SPECIAL THANKS
TO THE USWA, CAW, &amp; THE WORKERS' HEALTH
AND SAFETY CENTRE FOR THEIR CONTRIBUTIONS
WHICH HELPED ENABLE US TO START THE YOUTH
PROJECT.
June, 2000. We continue to welcome financial

When the Female Worker
Becomes a Machine…
How many female workers today still have the
impression of turning into machines as soon as
they set foot into the plant? Surely hundreds and
hundreds of thousands.
How could it be
otherwise when they are required to fulfil their
tasks at insane performance levels, to meet
paces that you can hardly watch without getting
dizzy?

contributions to this initiative and urge
interested parties to contact our office for
more information. We also welcome injured
workers—especially young injured workers—to
contact our office and get involved:
877-787-7010 (toll-free).

is not obvious that a work tempo is imposed on
them, however, such is the case. The number of
items scanned is timed and their productivity is
rated by their employers using these same
scanning devices. We have also noticed, with the
introduction of scanners in the supermarkets, a

Work Paces in Manufacturing Plants
The inhuman work pace is, in manufacturing
plants, the daily reality of many women. One
only needs to think about sewing machine
operators, assemblers, packagers and all those
who work on assembly lines operating at a rate
over which they have no control, to realize that
women’s work conditions are still determined by
the quest for profits.
Employers remain
insensitive to the hazards that can be brought on
by the work conditions they impose on women.
Work Paces in Other Areas
Many claimed that the new technologies would
reduce the constraints linked to certain kinds of
tasks. If it’s true that work has put on new faces
with the development of new technologies, it is
also true that these technologiesthat some
boast
as
having
enhanced
work
conditionsunfortunately have had, in some
instances, the effect of worsening them. The
cashier job is a good example of this reality.
These workers who formerly had to manually
enter the price of each item into the cash register
now use optical scanners. At first glance, one
could think that their work conditions have
improved since they have been relieved of
punching in prices. Maybe we need to look
closer at this change before drawing a positive
conclusion. When you observe these cashiers, it
Page 5

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Quand la travailleuse devient
machine…
Combien de travailleuses ont encore aujourd’hui
l’impression de se transformer en machine dès
leur arrivée à l’usine? Sans doute des centaines
et des centaines de milliers. Comment pourrait-til en être autrement quand on leur demande
d’exécuter leurs tâches à un rythme démentiel,
de rencontrer des cadences qu’on a du mal à
regarder sans être étourdi-e?
Les cadences dans les milieux
manufacturiers
La cadence de travail inhumaine est, dans les
milieux manufacturiers, la réalité quotidienne de
nombreuses femmes. On a qu’à penser aux
opératrices de machine à coudre, aux
assembleuses, aux emballeuses et à toutes celles
qui travaillent sur des chaînes de montage qui
fonctionnent à une vitesse sur laquelle elles n’ont
aucun contrôle, pour réaliser que les conditions
de travail des femmes sont encore conditionnées
par l’appétit de profit de leurs employeurs, qui
demeurent insensibles aux dangers que peuvent
a cutback in personnel, hence an increase in the
workload of each cashier. Such is the case also
with telephone operators who are timed for the
number of seconds they take to answer a
request.
It then appears that the development of new
technologies has allowed, in many cases, greater
control for employers over the female workers
rather than greater control of these workers over
their jobs.
Work Paces are Hazardous
Work paces present obvious hazards to health.
They increase the risk of work-related injury and
disease by forcing female workers to overuse
their limbs and by having them repeat the same
motions at a frantic pace, week after week, year
after year.
These workers see their health
deteriorate. In fact, the faster the assembly line
is, the faster their health will deteriorate.
Who Should Go Faster?
Female workers should slow down. Employers are
the ones who should go faster! They should
indeed speed up the process of improving work
conditions and by making them safer. Not only
do performance levels need to slow down, but

Page 6

présenter les conditions de travail qu’ils imposent
aux travailleuses.
Les cadences dans les autres milieux
Plusieurs prétendaient que les nouvelles
technologies allaient réduire les contraintes
reliées à certains types de tâches. S’il est vrai
que le travail a revêti de nouveaux visages avec
le développement de nouvelles technologies, il
est également vrai que ces technologies, que
certains nous présentent comme ayant amélioré
les conditions de travail, ont malheureusement,
en certaines occasions, eu pour effet de les
empirer. L’emploi de caissière constitue une
bonne illustration de cette réalité.
Ces
travailleuses qui devaient auparavant poinçonner
le prix de chacun des items sur la caisse
enregistreuse, ont dorénavant à leur disposition
des lecteurs optiques.
À première vue, on
pourrait penser que leurs conditions de travail se
sont améliorées puisqu’on les a libérées de la
tâche du poinçonnage. Peut-être faut-il jeter un
regard un peu plus attentif sur cette modification
avant d’en faire un bilan trop positif? Bien que
quand on les regarde il ne soit évident qu’on
jobs need to be modified in order to respect the
human body’s limitations. It is urgent to change
the situation so that female workers stop getting
sick from work. Workers are not machines!
Liane Flibotte

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

impose une cadence de travail à ces femmes,
c’est pourtant le cas. Elles voient maintenant le
nombre d’items passés à la caisse chronométré et
leur productivité évaluée par leurs employeurs à
l’aide des lecteurs optiques.
On a aussi
remarqué, avec l’entrée des lecteurs optiques
dans les super marchés, une diminution du
personnel et donc une augmentation de la tâche
de chaque caissière. C’est également le cas des
téléphonistes qui voient, elles aussi, le nombre de
secondes qu’elles prennent pour répondre à une
demande d’un-e abonné-e, chronométré.
Il semble donc que le développement de
nouvelles technologies ait permis, dans plusieurs
cas, un plus grand contrôle des employeurs sur
les travailleuses plutôt qu’un plus grand contrôle
des travailleuses sur leur travail.
Les cadences sont dangereuses
Les cadences présentent des dangers certains
pour la santé. Elles augmentent les risques

d’accidents et de maladies du travail en forçant
les travailleuses à sur-utiliser leurs membres et
en leur faisant répéter, à un rythme effréné,
semaine après semaine, année après année, les
mêmes mouvements. Les travailleuses voient
donc leur santé se dégrader au même rythme
que celui de la chaîne de montage.
Qui devrait aller plus vite?
Les travailleuses devraient ralentir. C’est aux
employeurs d’aller plus vite! Ils doivent en effet,
accélérer le processus d’amélioration et
d’assainissement des conditions de travail. Il faut
non seulement que les cadences ralentissent, il
faut de plus, que les tâches soient modifiées de
manière à ce qu’elles respectent les limites du
corps humain. Il est urgent que la situation
change de façon à ce que les travailleuses n’aient
plus à se rendre malades au travail. On n’est pas
des machines!
Liane Flibotte
Special payments for remarried spouses - ALBERTA
Remarried widows and widowers whose spouses died du to
PRE-1982 work injured, and whose pensions stopped
because of remarriage, are eligible for a special one-time
payment. Effective March 23, 2000, each eligible surviving
spouse who applies for this benefit will receive a lump sum
payment of $80,000 Canadian. For more information,
contact 1-877-454-4443 or (780) 498-3850 within
Edmonton.

85 PER CENT WANT FINES AND JAIL TERMS
FOR EXECUTIVES WHO IGNORE JOB SAFETY
A large majority of Canadians want a law that
would set fines and jail terms for corporate
executives who are found responsible for
workplace accidents that could have been
avoided.
A public opinion poll released this week shows
that 85 per cent of Canadians would advise their
Members of Parliament to vote for such a law.
The idea of holding corporate executives and
directors criminally responsible for action or lack
of action on job safety is gaining broad support.

Page 7

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Women, RSI and Compensation

Excerpt from One-eyed Science: Occupational Health and Women Workers, by Karen Messing (1999)
Philadelphia: Temple University Press

I have chosen to examine
work-related musculoskeletal
disorders (MSDs) as my first
case study of sexism in
occupational health research
for two reasons. First, MSDs
are an important problem for
women, the most common
women’s health problem, so it
is important to prevent this
suffering. Second, MSDs are
the majority of cases of
occupational disease, so they
have been well studied by
scientists. And since they
occur among women and
men, it is interesting to see
how gender is handled in
research and compensation
of work-related MSDs. We
can see that scientists have
not always been fair to
women. As a result, although
both women and men
encounter obstacles when
trying to use scientific studies
to support their compensation
claims, women encounter
difficulties not usually seen by
men.
Musculoskeletal disorders
include inflammations of
muscles and tendons such as
tendinitis and bursitis, some
cases of osteoarthritis,
various types of back
problems, and tendon sheath
inflammations such as carpal
tunnel syndrome. They may
be associated with a single,
well-defined event but they
usually build up over many
years from repeated injury to
the same tendon, muscle or
nerve. In the scientific and

Page 8

popular press, subcategories
of these disorders are called
repetitive strain injury (RSI),
cumulative trauma disorders
(CTDs) or soft tissue
disorders.
Workers describe great
difficulty in getting their
employers, physicians,
co-workers and even families
to believe them when they
have MSDs. Coworkers told
us about a woman who
worked for twenty years in the
cookie factory before making
a claim. She was proud that
she had never been late or
absent. However, when the
repetitive motions she made
while wrapping small cakes
finally caused shoulder pain
which made her unable to
work, the company contested
her compensation case with
scientific testimony that she
was not ill. Her friends
described her distress: How
could the company for whom
she had done honest work for
so long call her a liar?

Identifying the causes
Is it harder to define MSDs
when the injured worker is a
woman? It is certainly easier
to identify an injury when it
occurs as a result of a
well-defined event. If a
worker lifts a heavy weight
and wrenches his back,
resulting in acute pain and
possible torn ligaments, the
case is clearer than when a
worker feels more and more

chronic pain until it becomes
unbearable. Given the
different tasks of men and
women, the first situation is
more likely to occur with
men’s jobs and the second
with women’s. In this sense,
it is easy to see why one-third
of women’s compensated
injuries (but only about 6% of
women workers) are in the
health care sector: apart from
the fact that health care
workers are unionized and
sensitive to health issues, it is
primarily in that sector that
women lift heavy weights all
at once. Therefore,
compensation may be more
accessible for those workers.
Unlike infectious diseases,
where a single causal agent
(germ) can sometimes be
isolated, movements and
postures are not easy to
analyze. Physical risk factors
considered in relation to
musculoskeletal disorders
have usually included a
number of repetitions, time
between repetitions (cycle
length), position of limbs
during repetition, forces
involved, rest periods, and
years of exposure. It was
found that the combination of
high force and high repetition
was especially apt to produce
the wrist disorder known as
carpal tunnel syndrome.
Repetition was more
important than force.
The role of repetition is hard
to isolate and repetitive
movements are hard to

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

define. As a union
representative assigned to
defending occupational health
claims said: “What is a
repetitive movement? I ... ask
everyone and even the
doctors can’t tell us. I say to
people in my union, 'You’ll
see, you’ll ask your doctor, he
doesn’t want you to do
repetitive movements.' How
many times are you allowed
to do that movement? The
doctor doesn’t want to answer
that one.”

Difficulties in making
cause-effect
associations

with a work cycle of less than
ten seconds, they did not
exert a large force each time.
It would seem logical that, if
work is related to MSDs,
part-time workers should have
fewer MSDs than their
full-time colleagues. But
part-timers may not do the
same tasks as full-timers with
the same job title. For
example, our study of bank
tellers found high levels of
back and leg and foot pain
which we had reason to
associate with prolonged
standing, as well as neck and
shoulder pain associated with
reaching. We found no
difference in pain reporting
between full-time and
part-time tellers. We
understood this because
during our observations we
had noticed that full-time
workers spent proportionately
less time at direct customer
service than part-time
workers. In fact, part-timers
were brought in to cover peak
hours when there were more

factories whose data they
analyze, and interpretation of
data can be a problem for
them.
These complexities mean that
epidemiologists may have
difficulty relating current
movements to current
illnesses. They often result in
great difficulty for the worker
who wants a change in her
work station or is claiming
compensation. Four of these
complexities are found more
often in women’s jobs.
Women are more likely to be
found in broad, catch-all job
definitions, to work part time
and to have work stations
poorly adapted to their size.
They are less likely to be
promoted out of repetitive
work, and therefore more
likely to have to develop
strategies to work while
feeling pain.

The rather fuzzy definitions of
diseases and of possible
causes are very different from
what is found among
accidents that are easily
recognized. Waters are
muddied by personal
contributory factors and the
Politics and science
“logical” associations are not
Controversy has grown
always found. For example,
around the relationship
repeated wrist movements
between
are not
repetitive work
always
When a construction worker falls off a scaffolding and breaks his
and injuries.
associated
leg, there is not much doubt that there is an injury, nor that injury
The fact that
with wrist
is
related
to
something
that
happened
on
the
job.
Links
are
harder
tendinitis and
disorders,
to make between repetitive movements and MSDs.
other MSDs
part-time
can be
workers do
customers.
Also,
part-timers
multicausal has caused some
not always have fewer
were less involved in the bank
scientists to insist on personal
problems than full-time, risk of
procedures, so they were not
factors like diabetes and
a disorder does not always
assigned
to
some
tasks
which
pregnancy to the exclusion of
increase with number of years
were done sitting down, such
occupation. Some scientists
of exposure. Quite often,
as entering transactions in the
maintain that there is no such
doctors have testified that an
bank’s
account
or
controlling
thing as repetitive strain injury
injury could not be related to
currency
reserves.
We
would
and that it is a “neurosis.” A
working conditions. Several
not have been able to
review of over 750
female post-office workers
interpret this contradiction had
repetitive-injury claims in
were refused compensation in
we
not
spent
hours
observing
California found that insurers
Québec because, although
the tellers at work. We know
were more likely to delay or
they manipulated thousands
epidemiologists who have
deny claims for repetitive
of pounds of mail each day
never been inside the
Page 9

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

strain injuries than for any
other injury or illness.
Women who do repetitive,
boring tasks are more likely to
have MSDs than other
workers. How can we tell
whether the MSDs are due to
the repetition (physical) or the
boredom (psychological) or a
combination of both? The
question may appear trivial,
since the pain is caused by
the job in any case, but it has
practical implications: it is
infinitely harder to gain
compensation for
boredom-induced injury than
for physical injury.

Personal factors and
MSDs
The fact that aging women
tend to have more
musculoskeletal problems has
not escaped the notice of
those who look at
menopausal women with
suspicion. At the 1994
meeting of the International
Ergonomics Association, a
doctor harangued a plenary
session for several minutes,
asserting that it had been
scientifically proven that all
(sic) carpal tunnel symptoms
among older women were due
to menopause. At a meeting
of union health and safety
representatives, one
described personal conditions

which could be spoken of as
causes of MSD and used to
block compensation:
arthroses (actually sometimes
due to work), age and
menopause. “A woman
developed a tenosynovitis and
we lost at the appeal board.
[They said] she hadn’t done
enough repetitive movements,
that wasn’t the cause and the
company doctor came to tell
us that it was because she
was close to menopause and
it was due to that. She packs
25,000 boxes a day” (a cycle
time of less than 2 seconds).
However, the problems of
younger women can also be
attributed to hormones. “If
you’re a young woman and
you were pregnant during the
year or the year before and
you have problems with
carpal tunnel they will often
say it’s because you have had
pregnancies. And they will
often bring in a doctor who will
say that a woman who has
had a child this year or the
year before, it’s common, it’s
normal that that would be the
cause of her carpal tunnel.”
According to workers,
menopause and pregnancy
are often brought up in
compensation hearings as the
“true” cause of injuries. Since
most older women are
menopausal and very many
younger women have had

recent pregnancies, it seems
to be rather easy to attribute
women’s MSDs to personal
rather than occupational
factors.

Conclusions
Examining the research on
musculoskeletal problems is a
good way to understand some
of the reason for delay in
identifying and compensating
women’s occupational health
problems. Of course, it is not
easy for men to be
compensated for MSDs and
those intervening in
compensation cases often
interpret scientific evidence
any which way in order to
make their points. But
women still have a
disadvantage in the research
and in the judicial system.
Some of the disadvantage
comes from outright sexism,
such as we can see in relation
to menopause. Much more of
it comes from the nature of
jobs usually assigned to
women, in which dramatic,
easily identified dangers are
rare. In a context of
employer-worker opposition
where each side will jump on
weaknesses in the case made
by the other, women and
women’s jobs make an easier
target.

Les troubles musculo-squelettiques

Messing, K.2000. La santé des travailleuses: La science est-elle aveugle? Éditions du remue-ménage
(Montréal) avec Octarès (Toulouse).

Il y a deux raisons pour
lesquelles mon premier
exemple du sexisme à
l'œuvre dans la recherche en

Page 10

santé au travail portera ici sur
les troubles musculosquelettiques. Premièrement,
les troubles musculo-

squelettiques constituent un
problème important chez les
femmes — le problème
numéro un — et il faut le

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Canadian Injured Workers Alliance

prévenir. Deuxièmement, les
troubles musculosquelettiques constituent la
majorité des cas de maladie
professionnelle, ce qui signifie
qu'ils ont fait l'objet de
nombreuses études. Comme
ils touchent autant les
hommes que les femmes, ils
représentent le cas idéal pour
vérifier si l'on tient compte des
disparités sexuelles dans la
recherche et l'indemnisation.
Nous avons vu que les
scientifiques ne sont pas
toujours équitables à l'endroit
des femmes. Par conséquent,
bien que tous les travailleurs
doivent surmonter des
obstacles lorsqu'ils essaient
d'appuyer leur demande
d'indemnisation sur des
études scientifiques, les
femmes éprouvent à cet
égard des difficultés
particulières.
Les troubles musculosquelettiques (TMS)
comprennent l'inflammation
des muscles et des tendons,
telles les tendinites et les
bursites, certains cas
d'arthrose, divers types de
maux de dos et le syndrome
du canal carpien. Ces
troubles peuvent être
associés à un traumatisme,
mais la plupart du temps ils
sont causés par des lésions
répétées au fil des ans aux
mêmes tendons, muscles ou
nerfs. Dans les revues
scientifiques et les médias, on
fait référence aux lésions
attribuables au travail répétitif
(LATR) et aux troubles des
tissus mous. Dans ce
chapitre, je me concentrerai
sur les LATR puisqu'il s'agit
d'un problème fréquent chez
les travailleuses.

Les travailleurs ont parfois
beaucoup de mal à
convaincre leur employeur,
les médecins, leurs collègues
et leur famille que leur
maladie est bien réelle. Ses
collègues nous ont parlé
d'une femme qui travaillait
depuis vingt ans dans une
fabrique de gâteaux
lorsqu'elle a fait une demande
d'indemnisation. Elle était
fière de n'avoir jamais été en
retard ni absente. Cependant,
les mouvements répétitifs
qu'elle effectuait en emballant
de petits gâteaux ont fini par
lui causer des douleurs à
l'épaule qui l'empêchaient de
travailler. Son employeur a
contesté sa demande
d'indemnisation en s'appuyant
sur des preuves scientifiques.
Ses collègues comprenaient
sa détresse : comment
l'entreprise pour laquelle elle
avait travaillé honnêtement
pendant tant d'années
pouvait-elle la traiter de
menteuse ?

Identifier les causes
Est-il plus difficile de définir
les TMS chez les
travailleuses? Il est
certainement plus facile de
déceler une lésion lorsqu'elle
résulte d'un événement bien
délimité. Si un travailleur ou
une travailleuse soulève une
lourde charge, se blesse le
dos, ressent de vives
douleurs et a
vraisemblablement des
ligaments déchirés, la
situation est plus claire que
s'ils éprouvent des douleurs
chroniques qui augmentent
graduellement jusqu'à devenir
intolérables. Compte tenu des
différences entre les tâches

assignées aux hommes et
aux femmes, il est fort
probable que le premier
scénario se réalise chez les
travailleurs et le deuxième,
chez les travailleuses. Dans
cette perspective, on
comprend facilement
pourquoi le tiers des lésions
indemnisées chez les
travailleuses se produit dans
le secteur de la santé (où se
retrouvent 6 % des
travailleuses) : mis à part le
fait que les travailleuses dans
ce domaine sont syndiquées
et sensibilisées aux questions
de santé, c'est surtout dans
ce secteur que les femmes
soulèvent des poids lourds.
Par conséquent, il est sans
doute plus facile pour ces
travailleuses d'être
indemnisées.
Contrairement à ce qui se
passe dans le cas des
maladies infectieuses, où un
seul agent (un microbe) peut
parfois être isolé, les
mouvements et les postures à
l'origine des TMS ne sont pas
simples à analyser.
Généralement, les facteurs de
risque ayant un lien avec les
LATR sont le nombre de
répétitions, la durée du cycle
de travail, la posture, la force
déployée, les périodes de
repos et les années
d'exposition Ils ont constaté
qu'une grande force
combinée à une répétition
intense est particulièrement
susceptible de produire le
problème au poignet connu
sous le nom de syndrome du
canal carpien. Dans ce cas, la
répétition était un facteur
beaucoup plus important que
la force. On a cependant
refusé d'indemniser plusieurs
employées des bureaux de
Page 11

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poste du Québec qui
manipulaient des milliers de
kilos de courrier par jour
suivant un cycle de moins de
dix secondes, sous prétexte
que chaque mouvement ne
nécessitait pas une très
grande force.
Il est difficile d'isoler le rôle de
la répétition, et les
mouvements répétitifs sont
difficiles à définir. Comme le
mentionnait une
représentante syndicale
responsable des demandes
des travailleurs qui réclament
des indemnités: “ C'est quoi
un geste répétitif ? Je
demande à tout le monde, et
même les médecins ne
peuvent pas répondre. Je dis
aux gens chez moi : “Vous
allez voir, demandez à votre
médecin, il ne voudra pas que
vous fassiez des gestes
répétitifs. Mais combien de
fois on peut faire ce gestelà ?” Le médecin ne veut
même pas répondre. Je suis
dépassée par ça. ”

Établir des liens de
cause à effet
Comparons les définitions
plutôt floues de ces maladies
et leurs causes probables
avec des accidents reconnus
sans problème. Lorsqu'un
travailleur de la construction
tombe du haut d'un
échafaudage et se fracture la
jambe, il est assez convaincu
qu'il s'est blessé et que sa
blessure a trait à son travail. Il
est plus difficile de relier les
TMS aux mouvements
répétitifs : des facteurs
personnels peuvent entrer en
ligne de compte et les
relations “ logiques ” entre les

Page 12

causes et les effets ne sont
pas toujours confirmées.
Ainsi, les mouvements
répétitifs du poignet ne sont
pas toujours associés à des
problèmes au poignet, les
travailleurs à temps partiel
n'ont pas toujours moins de
problèmes que les travailleurs
à temps plein, le risque de
développer une lésion
n'augmente pas toujours avec
les années d'exposition. Il
arrive souvent que des
médecins affirment au tribunal
qu'une lésion donnée ne peut
être reliée aux conditions de
travail qui sont décrites.
Il semblerait logique que les
personnes travaillant à temps
partiel développent moins de
TMS que celles qui travaillent
à temps plein. Or il se peut
fort bien que, tout en ayant le
même titre de poste, les
travailleurs à temps partiel
n'effectuent pas les mêmes
tâches que les travailleurs à
temps plein. Par exemple,
nous avons constaté que les
caissières de banque
éprouvent de nombreuses
douleurs au dos, aux jambes
et aux pieds — douleurs qu'il
avait lieu d'associer au fait de
rester debout pendant de
longues périodes —, ainsi que
des malaises au cou et à
l'épaule associés à des
mouvements d'extension. De
plus, les employées à temps
partiel signalaient le même
niveau de douleur que les
employées à temps plein. Nos
observations nous ont permis
de comprendre pourquoi :
toutes proportions gardées,
les caissières travaillant à
temps plein passaient moins
de temps au service à la
clientèle. Les caissières à
temps partiel étaient

embauchées pour travailler
pendant les périodes de
pointe où il y a plus de clients.
De plus, elles effectuaient
moins d'opérations bancaires
— l'entrée des opérations
dans le compte de la banque
ou le contrôle des réserves de
devises par exemple — un
travail qui leur aurait permis
de s'asseoir. Nous n'aurions
pas su comment interpréter
cette apparente contradiction
si nous n'avions pas observé
le travail de ces femmes
pendant plusieurs heures.
Nous savons qu'il y a des
chercheurs qui ne sont jamais
entrés dans les usines qu'ils
analysent et qui éprouvent
des difficultés à interpréter
leurs résultats.
Ces facteurs complexes
réunis font qu'il peut être
délicat pour les
épidémiologistes d'établir une
relation entre les mouvements
présents et les maladies
présentes. Résultat: la
travailleuse ou le travailleur
risque de ne pas réussir à
faire modifier son poste de
travail ou à être indemnisé.
Parmi ces facteurs, quatre
sont plus typiques des
emplois féminins : les
femmes sont davantage
susceptibles d'occuper des
emplois dont la définition est
générale et fourre-tout, de
travailler à temps partiel et
dans des postes mal adaptés
à leur taille. Elles sont moins
susceptibles d'obtenir des
promotions qui leur
permettront d'échapper au
travail répétitif et, par
conséquent, elles sont plus
susceptibles de développer
des stratégies pour continuer
de travailler en prévenant la
douleur. Courville et ses

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Canadian Injured Workers Alliance

collaborateurs ont fait un
description émouvante des
travailleuses de l'industrie de
la volaille qui continuent de
travailler malgré la douleur —
ce qui est le lot de plusieurs
travailleuses.

Politique et science
Le lien entre le travail répétitif
et les lésions professionnelles
est l'objet d'une controverse
grandissante. Le fait que les
tendinites et autres TMS
puissent avoir des causes
multiples a amené des
chercheurs à affirmer que des
facteurs personnels comme le
diabète et la grossesse
justifiaient l'exclusion de
certains emplois. Selon
certains scientifiques, les
LATR n'existent pas, il s'agit
d'une “ névrose ”. L'examen
de plus de 750 demandes
d'indemnisation pour cause
de LATR en Californie révèle
que les assureurs ont plus
tendance à reporter ou à
refuser les demandes pour ce
genre de problème que pour
toute autre lésion ou maladie.
Les femmes qui effectuent
des tâches répétitives et
ennuyeuses sont plus
susceptibles de souffrir de
TMS que les autres
travailleuses. Comment
déterminer alors si les TMS
sont dus à la répétition
(physique), à l'ennui
(psychologique) ou à une
combinaison des deux
facteurs ? La question peut
sembler sans intérêt, puisque
dans tous les cas la douleur
est due au travail, mais elle a
des implications au niveau
pratique : il est infiniment plus
difficile d'être indemnisé pour

une lésion causée par l'ennui
que pour une lésion ayant une
cause physique.

Hormones et TMS
Le fait que les femmes plus
âgées soient davantage
susceptibles de développer
des TMS n'a pas échappé à
l'attention de ceux qui
considèrent que la
ménopause prédispose à la
maladie. Lors d'une plénière
au congrès de 1994 de
l'Association internationale
d'ergonomie, un médecin a
harangué l'auditoire, affirmant
qu'il avait été scientifiquement
prouvé que tous les
symptômes du syndrome du
canal carpien chez les
femmes plus âgées étaient
dus à la ménopause. Durant
une réunion de représentants
syndicaux sur la santé et
sécurité au travail, un de
ceux-ci a énuméré les
facteurs personnels parfois
considérés comme la cause
des TMS et pouvant être
invoqués pour refuser
d'indemniser les travailleurs et
les travailleuses : l'arthrose
(maladie des articulations,
parfois due au travail), l'âge et
la ménopause. “ Chez nous
c'est l'empaquetage des
boîtes électriques. Dans un
cas que j'ai traité, une fille
avait développé une
tenosynovite [inflammation de
la gaine du tendon]. On a
perdu au Bureau de révision :
elle n'aurait pas fait assez de
mouvements répétitifs, ça ne
dépendait pas de ça. Le
médecin de la compagnie est
venu dire qu'elle approche de
la ménopause et que c'est dû
à ça. Elle empaquette 25 000
boîtes par jour [un cycle de

moins de deux secondes],
mais il n'y a pas de
mouvements répétitifs."
Selon les travailleuses, la
ménopause et la grossesse
sont souvent invoquées
comme étant les “ vraies ”
causes des lésions lors des
audiences sur les demandes
d'indemnisation. Puisque les
plus âgées sont à la
ménopause et que les plus
jeunes viennent souvent
d'accoucher, il semble plus
commode d'attribuer les TMS
des femmes à des facteurs
personnels plutôt qu'à des
facteurs professionnels.

Conclusion
Lorsqu'on examine les travaux
scientifiques portant sur les
TMS, on comprend mieux
pourquoi les autorités ont tardé
à reconnaître les problèmes de
santé des travailleuses et à les
indemniser. Bien entendu, il
n'est pas particulièrement facile
pour les hommes d'être
indemnisés pour des TMS et,
dans les causes
d'indemnisation, les témoins
interprètent souvent les
données scientifiques à leur
avantage. Les femmes sont
cependant désavantagées par
la recherche et le système
juridique. Cette situation est en
partie attribuable à des
attitudes sexistes (telles celles
qui se révèlent dans les études
impliquant la ménopause).
Mais elle s'explique surtout par
la nature des emplois
traditionnellement féminins, où
les dangers spectaculaires et
facilement identifiables sont
rares. Dans un contexte qui
oppose employeur et employé,
où chacun profite de la
moindre faiblesse dans
l'argumentation de l'autre, les
Page 13

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Canadian Injured Workers Alliance

femmes et les emplois féminins

Page 14

sont des cibles plus faciles.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Alberta Government
Contradicted by New Work
Absence Statistics.
(Absences Due to Illness and
Disability Highest in 10 Years.)

New figures acquired by the Alberta
Federation of Labour (AFL) show that in
1998, work absence due to illness, injury and
disability was at its highest level in a decade.
This contradicts the Alberta government and
WCB claim that Alberta workplaces are safer
than ever. The statistics released by the AFL
suggest that many Alberta workers are
getting injured at work but not receiving the
WCB benefits they deserve.
"Workers are getting hurt more now than at
any time during the past ten years. More
workers are getting hurt and they are missing
more days," says AFL President Audrey
Cormack.
"What this tells us is that WCB’s boast about
record low time-loss claims needs to be
viewed with suspicion," adds Cormack.
"They have a credibility gap."
The real reason for the discrepancy, suggests
Cormack, is that government and WCB policy
hasn’t improved safety in workplaces, but has
instead discouraged the reporting of
accidents to the WCB. "Employers now have
a built in motivation to hide WCB claims. And
with self-regulation, there is no one in the
field making sure employers obey the law,"
notes Cormack.

Le gouvernement de l’Alberta
est contredit par les récentes
statistiques sur l’absentéisme au
travail.

Les absences attribuables aux
maladies et incapacités sont les plus
élevées en dix ans.
De nouvelles données acquises par l’Alberta
Federation of Labour (AFL) (fédération du travail
de l’Alberta) indiquent qu’en 1998, l’absentéisme
au travail attribuable aux maladies, accidents et
incapacités était à son niveau le plus élevé depuis
une décennie. Ceci vient en contradiction des
dires du gouvernement albertain et de la WCB à
l’effet que les lieux de travail de l’Alberta sont
plus sûrs que jamais. Les statistiques émises
laissent entendre que plusieurs travailleuses et
travailleurs albertains sont accidentés au travail
mais ne touchent pas les prestations
d’indemnisation auxquelles ces personnes ont
droit.
« Plus de travailleuses et de travailleurs se
blessent maintenant qu’auparavant depuis les dix
dernières années. Plus de travailleuses et de
travailleurs se blessent et sont absents plus
souvent », dit Audrey Cormack, présidente de
l’AFL.
« Ce que ceci nous indique, c’est que les
déclarations de la WCB au sujet de faibles
réclamations record pour perte de temps doivent
être évaluées avec suspicion, » d’ajouter
Cormack. Ces gens manquent de crédibilité.
La vraie raison de cet écart, a dit Cormack, c’est
que la politique du gouvernement et de la WCB
n’a pas amélioré la sécurité au travail, mais a
plutôt découragé le signalement des accidents à
la WCB. « Les employeurs sont maintenant
motivés à dissimuler les réclamations auprès de
la WCB. Grâce à l’autoréglementation, il n’y a
personne sur le terrain pour veiller à ce que les
employeurs obéissent à la loi, » déclare Cormack.

Editor’s note: Good show to Audrey Cormack and the

AFL!! We need to expose the media spin that the
governments and WCB's are putting on accident stats these
days.

Note du rédacteur : Bravo à Audrey Cormack et à l’AFL!!
Nous devons exposer aux médias les manèges auxquels se
livrent de nos jours les gouvernements et les organismes
d’indemnisation au sujet des statistiques sur les accidents.

Page 15

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Canadian Injured Workers Alliance

WORKING WOMEN FACE UNIQUE ON-THE-JOB STRESS
Women now make up almost half of America's
work force, and like men, they often suffer from
job-related stress. But some of the sources of a
woman's stress are unique to their gender, as are
some of the work-related health hazards,
according to a report in the Journal of the
American Medical Women's Association.
"With women constituting nearly half (46%) of
today's work force, researchers are starting to
identify occupational stress and health risks that
are unique to women," according to Dr. Wendy
Chavkin, editor-in-chief of the journal. "Many
female-dominated occupations, such as
healthcare, cleaning and teaching, are fraught with
hazards that are often overlooked," she said in a
statement issued by the journal.
Occupation stress can come from working
conditions themselves, such as overload, poor
interpersonal relations and physical working
conditions, as well as from job-related factors like
discrimination, lack of opportunity for
advancement, and boredom, Swanson stated. Both
men and women face many of these stressors, but
working women also face unique difficulties that
can cause additional stress.

Women can also face unique physical stressors at
work. For example, Dr. Jeanne Mager Stellman of
Columbia University in New York reports that
"many women experience repetitive strain
injuries, such as carpal tunnel syndrome, at a rate
that far exceeds that of men." She notes that this is
often due to operating assembly-line machinery,
and that women in industrial jobs may face
physical injury because they work with machinery
or tools designed for men, who are larger.
"The most effective way of reducing occupational
stress is to eliminate the stressors through
organizational and job redesign interventions,"
writes Swanson. These can include allowing
workers to participate more in decision making,
clarifying job responsibilities, expanding
opportunities for promotion, and providing more
family support programs that help both men and
women cope with work-life issues, such as child
care.

Editor’s note: This is an except from an article that
appeared Friday, May 12, 2000 on the web site of:

http://dailynews.yahoo.com

BOSSES TO FACE THE LAW OVER KILLER ACCIDENTS IN BRITAIN
By Andrea Babbington - May 23, 2000
Bosses of businesses responsible for fatal
accidents will be made easier to prosecute under
new plans to be unveiled today. Home Secretary
Jack Straw is to announce to the House of
Commons new laws aimed at bringing more
killers to account.
The proposals come amid growing unease about
executives from large corporations escaping
charges over major accidents. Victims and
relatives of those killed in the Paddington rail

Page 16

crash were furious when it was revealed earlier
this month that no charges would be brought.
Thirty one people died when two trains collided
outside the London station last October. But the
Crown Prosecution Service concluded there was
insufficient evidence to bring cases to court.
Under present law, prosecutions for corporate
manslaughter are very unlikely to succeed unless
made against one man or very small companies.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

This is because the law requires proof that a
director or other executive had "controlling"
responsibility and was grossly negligent. But
changes making them individually responsible for
public safety and liable to prosecution if their
conduct fell below what could be reasonably
expected may be included in the package of
measures being unveiled by Mr. Straw.

Union leaders yesterday called for the introduction
of a law of corporate killing to crack down on
"callous or ignorant" employers in charge of
dangerous workplaces. Although deaths at work
have plunged by 90 per cent since 1974, an
average of five people are killed every week at
work, the TUC reported.
Editor’s note: It’s good to see that the British Labour
Party is moving to hold employers more accountable.

CRIMINAL LIABILITY FOR
EMPLOYERS

RESPONSABILITÉ CRIMINELLE

Alexa McDonough has introduced a private
member's bill, Bill C-259, to amend the
criminal code to provide for criminal liability
of corporations, directors and officers where
the corporation "permits or fails to take all
reasonable steps to provide safe working
conditions for its employees".

Alexa McDonough a présenté un projet de loi
d’initiative parlementaire, le projet de loi C259, afin d’amender le code criminel et de
prévoir la responsabilité criminelle pour les
entreprises, les dirigeants et les cadres qui
« négligent de prendre toutes les dispositions
raisonnables pour assurer des conditions de
travail sécuritaires à leurs employés ».

This private member's bill is in line with the
recommendations of the Inquiry into the
Westray Disaster.
This is an important
initiative. Every one is encouraged to contact
their elected government official and express
their views.

POUR LES EMPLOYEURS

Ce projet de loi d’initiative parlementaire
concorde avec les recommandations de
l'enquête sur la tragédie de la mine Westray.
Il s'agit d'une initiative importante. Chacun
est encouragé à communiquer avec son
député pour exprimer son point de vue.

Injuries Australia
We have been in touch recently with Bill Weston,
President of Injuries Australia, a national
organization in Australia. They were formed when
three organizations representing injured workers,
people injured in auto accidents and survivors,
came together. It was begun two years ago with
the help of the Australian Plaintiffs Assoc.

on the edge. There are many people suffering
from poor treatment by the system in Australia and
too many are committing suicide.
Injuries Australia are interested in connecting with
other groups. You can get in touch by sending an
e-mail to Bill at mail@injuriesaustralia.com.au

Among other things, they operate an injuries help
line and have done a lot of counseling with people

Page 17

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Our Goals

CIWA/ACVAMT
Is about

 To work towards a just

SUPPORT
We are a national network of
injured worker's groups (IWG's)
and we exist to strengthen and
support the work of local and
provincial IWG's across Canada.



INDEPENDENCE
We believe that injured workers
should be in control of their own
destinies &amp; Injured Workers
Groups must be democratically
controlled by injured workers.





PARTNERSHIPS
We believe that we can best
assist these objectives by
providing training and
educational resources in
partnership with provincial or
territorial organizations of injured
workers and the trade union
movement at all levels.



INFORMATION SHARING
We believe that by sharing our
stories and our experience we
can learn from each other and
become better educated and
exert more control over our lives.





system of compensation,
rehabilitation and reemployment in all of
Canada.
To provide a national forum
for debating issues
concerning injured workers
at national conferences and
board workshops.
To gather and share
information with groups
across Canada.
To improve the
Occupational Health &amp;
Safety of workers across
Canada.
To identify and make
available, educational and
training resources produced
by the union movement
and other agencies, that
focus on organizing and
maintaining effective
injured worker groups.
To enhance the local base
of the injured workers
movement through all our
activities.
To form partnerships that
will achieve common goals.

Publications
Available











The VOICE OF INJURED WORKER
PLAIN TALK
HOW TO IMPROVE RELATIONS
BETWEEN INJURED WORKERS &amp;
ORGANIZED LABOUR
REPORT ON RELATIONS WITH
LABOUR SESSION AT CIWA
NATIONAL CONFERENCE, REGINA
1992
RETURNING TO WORK
VOC REHAB &amp; RE-EMPLOYMENT
FROM THE INJURED WORKER'S
PERSPECTIVE
INJURED WORKERS … ON THE
MOVE

VIDEOS &amp; WORKBOOKS
 SURVIVORS, 1997
 TOGETHER WE CAN WIN, 1997
 PEER HELPER TRAINING MANUAL,
2000 - "PEOPLE HELPING PEOPLE"
 LE COMBAT QUOTIDIEN DES
VICTIMES DU TRAVAIL, 1999
To find out more, please contact us at:

CIWA/ACVAMT
P.O. Box 3678
1201 Jasper Drive
Thunder Bay, ON P7B 6E3
Ph: 807-345-3429
Fx: 807-344-8683
Toll Free: 1-877-787-7010

Connect with an injured workers group near you.
Check out our web site at: www.ciwa.ca
and click on "Who to Contact"
 OR 
Call our office at (807) 345-3429 or Toll Free at 1-877-787-7010
This Newsletter is intended to share information of interest to injured workers, union activists and their supporters.
It provides a forum for sharing our experiences - so we can learn from each other - in order to improve the lives of
injured and disabled workers and the system that is there to assist them.
Please help - by sharing your story with us.
Printed by CUPE 87 / Imprimé par le SCFP 87

Page 18

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                    <text>CANADIAN PUBLICATION MAIL SALES AGREEMENT #1685422

YOUTH PROJECT
FOLLOW-UP MEETING
Toronto, ON - March 20 – 21, 2004
The Board of Directors of the Canadian Injured Workers Alliance through the help of
additional funding was able to have a very much needed follow-up meeting with some
of the Youth that took part in our Project called: “The Youth Project”.
This meeting took place in Toronto, Ontario, in March 2004, and we are very pleased
with the outcome and results of this meeting. We would like to thank HRDC for this
special opportunity that would not have otherwise been possible.
Please find a report written by Rob Lindsay, in relation to this special follow-up
meeting inside this issue on page 5.

Table of Contents
CIWA/ACVAMT contacts ....................................... 2
Special Appreciation.............................................. 3
Thank You page .................................................... 4
Youth Project, cont’d ............................................. 5
CIWAY Board of Directors ...................................... 6
Cdn Survey on Youth Health &amp; Safety ..................... 6
Day of Mourning Article by Tara Dorval ................... 7
USWA Policy Convention Article .............................. 8
C.I.W.A./ACVAMT Activities ........................... 8, 9, 10
Miscellaneous .......................................................11
CIWA/ACVAMT Info ............................................. 12

Page 1

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

PLEASE HELP ………… S U B S C R I B E T O D A Y !
Name:

________________________________

Date:

Organization:

________________________________

Address:

________________________________

Highlights is published 4 times per year

________________________________

Injured Worker/Unemployed

$ 5.00 __________

Postal Code

________________________________

Individuals

$ 10.00 __________

Phone

________________________________

Organizations

$ 15.00 __________

Fax

________________________________

Donations

$

E-Mail

________________________________

Total

Web Site

________________________________

THANKS for Your SUPPORT!

________________________________

Newsletter Subscription:

__________

$

__________

Editor’s Note

This newsletter is for sharing and exchanging information. The views and opinions expressed here are those of
the individuals or groups making submissions. We take no responsibility for their accuracy or for their opinions.

PROVINCIAL REPRESENTATIVES OF CIWA/ACVAMT
VOLUNTEER BOARD OF DIRECTORS…

EXECUTIVE OFFICERS…

BC ... Lee Harrison, Surrey

President
Secretary
Treasurer

AB… Gerry Gray, Red Deer
SK ... Robert Lindsay, Regina
Western Injured Workers Society (Sask.)
MB… Vincent Boyce, Winnipeg
NS...

Dave MacKenzie, Pictou County

PEI ... Leonard J. Crawford, Summerside

Rob Lindsay
Lee Harrison
Vincent Boyce

ADVISORS…
Andy King, U.S.W.A.
Orlando Buonastella &amp;
Marion Endicott, Injured Workers Consultants

STAFF…
Phil Brake, National Coordinator
Monika Wiitala, Office Manager

SUMMER STUDENTS…
Tara Dorval, Youth H&amp;S Research Assistant
Greg Berry, Web Master

L’ALLIANCE CANADIENNE DES VICTIMES D’ACCIDENTS ET DE MALADIES DU TRAVAIL

MAILING ADDRESS:

P.O. Box 10098
Thunder Bay, Ontario. P7B 6T6
Phone: 807-345-3429
Fax: 807-344-8683

Page 2

CANADIAN INJURED WORKERS ALLIANCE

Toll Free 1-877-787-7010

STREET ADDRESS

1201 Jasper Drive
Thunder Bay, Ontario P7B 6R2
email: ciwa@vianet.ca
Web-site: www.ciwa.ca

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

Special Appreciation
April 28, 2004

To Labour Organizations
Who helped with attendance of our Youth
members at the Day of Mourning
Ceremonies in Ottawa, Ontario
We would like to express our sincere appreciation and thanks to the following:
Western Injured Workers Society
Labrador West District Labour Council
Regina Outside City Workers, Local 21
USWA
USWA, Labrador Local
These donations enabled three of our board members of the Canadian Injured
Workers Alliance Youth (CIWAY) to attend the ceremonies along with three Board
Members of the Canadian Injured Workers Alliance (CIWA). This event was hosted
by the Canadian Labour Congress (CLC), at Queen’s Park in Ottawa on April 28,
2004.
CIWA is a national organization that exists to strengthen and support the work of
local, provincial and territorial injured workers’ groups across Canada. We believe
that we can best assist in these objectives by providing training and educational
resources in partnership with provincial or territorial organizations of injured workers
and labour organizations.

Once again, a big thank you to these organizations for their
very generous donations.

Page 3

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

Century Farm Waterfront
Cottages
Point Prim, Prince Edward Island

Thank you for your wonderful hospitality during our meeting in June.
We experienced a wonderful atmosphere which allowed our Board
meetings and AGM to run smoothly.

Our Volunteers
Thank you to all those who volunteer their time for our organization.
Thanks to the Board of Directors of CIWA.
Thanks to all the Youth who attended our meeting in Toronto in
March, and created the Youth Division of CIWA. Thanks for all the
work you have been, and will be putting into the
research and development of this division.

Canadian Labour Congress
For your generous offerings of inclusion in all your activities.
The scholarships provided for the Winter and Summer schools
available for two regions of the country.
The Health &amp; Safety Conferences which we participate in, such as the
one coming up in November 2004 in Montreal, Quebec.
In general, we thank you for your commitment to injured and disabled
workers’ groups, their members, and your support for workers’ rights
and issues.

Page 4

HRDC
Thank you for providing the Operational Funding required to continue
maintaining and managing our organization for yet another term.

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

YOUTH PROJECT
FOLLOW-UP MEETING
Toronto, ON - March 20 – 21, 2004
(Continued from Cover Page)

This is a brief report of the ―Youth Project
Follow Up Meeting” that was held in Toronto,
Ontario. We wanted to find out from the youth
what worked and what didn't work from the
training they received for our Youth Project—
which took place between 2000 and 2002—in
order to come up with solutions for improvements
on their future presentations.
When the youth were consulted about their
experiences with the Youth Project, we found
there was an overwhelming concern for the
apparent lack of funding and physical support
that is imperative for the mobilization of the
youth initiative.
The youth were asked to break up into groups
and come back with a 45 minute presentation on
how things worked and how things didn't work,
and to also come back with some concrete
solutions on how and what we need to do to
improve the situation and presentations. They
were also asked to present a 15 minute skit
related to their concerns, regarding the
importance of a safe and healthy workplace.
Throughout the day we assisted the groups with
their presentations and ensured that they were
hard at work. Not to our surprise, the youth
worked very hard at getting their presentations
and skits perfected for March 21st, the
presentation date. Many of them worked right
through into the evening to get it done. It was
just amazing to see the vigour they put forth into
their work. This was the same interest they had
exhibited in the projects they had participated in
before.
On the morning of the 21st of March, everyone
met and discussed how they were going to do the
presentations. In addition, two of the youth
spoke about different issues with regard to the
importance of this project, which was absolutely
wonderful.
The presentations began and it was
overwhelmingly amazing to see the work and
interest that these young people had taken in the

cause. The most important issue that came out of these
presentations was that they all recognized the importance
of a safe and healthy workplace. Perhaps the most
encouraging feedback was the inherent willingness and
motivation the youth expressed about proactively doing
something to ensure that all workers across Canada have
fair access to a safe and healthy workplace.
Furthermore, to our pleasant surprise, the youth stated that
they wanted to become part of CIWA, and that they wanted
to create their own division within CIWA! They had decided
to form their own organization called: “Canadian Injured

Workers Alliance of Youth – CIWAY”.

They held elections and formed their own Board of
Directors, which includes a President, Vice President,
Secretary, Treasurer and Board Members.
They ensured that their Board of Directors was set up to
represent all provinces that were in attendance, and to
work on having complete provincial representation in the
near future. Currently, CIWAY has representation in the
Yukon, Alberta, Saskatchewan, Manitoba, Ontario, P.E.I.,
Labrador &amp; Newfoundland, and Nova Scotia.
Their dedication was apparent when they worked at it until
10:00 P.M. that evening to make sure they had everything
in place so they could commence their quest to start
working towards a safe and healthy workplace for all-especially youth.
This was a great achievement for these youth, as they see
the need for such an organization to be in place for the
youth all across Canada—educating, sharing information
and working with each other in regards to O.H.&amp;S. They
want to develop a newsletter geared towards youth,
develop a special youth web site, and complete projects in
the future to continue training youth about their rights and
their responsibilities in the workplace.
They recognized that they would not have been able to
accomplish what they did without the support of CIWA,
HRDC, and, of course, the donations from labour.
CIWA is also very proud to be able to report back to HRDC
the excellent outcome of a well organized project that they
had sponsored, and hope that they too would be very
proud of the outcome.

Page 5

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

CIWAY – Canadian Injured Workers Alliance of Youth
BOARD OF DIRECTORS – MARCH 2004
BOARD MEMBERS / Provincial Reps
ANDREW BACCHUS
Toronto, ON

PRESIDENT
TARA DORVAL

Thunder Bay, ON

VICE PRESIDENT
DUSTIN EASTMAN

Regina, SK

SECRETARY
JULIE SHOEMAKER
TREASURER
JESSICA BELANGER

Sommerset, MB

Winnipeg, MB

DAWN HAMILTON

Labrador City, NF

PAIGE MOORE

Montague, PEI

AMANDA PERREAULT

Brampton, ON

DEAN RUDD

Whitehorse, YT

LILI TRINH

Toronto, ON

SCOTT WOLBAUM

Regina, SK

JAMIE WOODHOUSE

Winnipeg, MB

For information on how to contact any of the above provincial representatives, please contact the office located in
Thunder Bay, Ontario at 807-345-3429, or toll free: 1-877-787-7010, fax: 807-344-8683, email: ciwa@vianet.ca or
visit our website at www.ciwa.ca

Canadian survey on youth health and safety in the
workplace
Received from Workers’ Compensation Board of Nova Scotia, Shelley Rowan, Director, Communications:

FOR PREVENTION, YOUTHS NEED MORE INFORMATION AND TRAINING
HALIFAX, Oct. 15 /CNW/ - Young workers ask for more information and training about health and safety at work.
Compensation boards and commissions will meet with employers and educators, workers associations and unions
representatives to take action about the poor health and safety situation of youth at work.
"The young workers surveyed consistently showed a definite lack of training in the workplace. Only 13% of all youth
respondents say they recall receiving information about workplace health and safety from schools. Even if young
workers surveyed do not seem as concerned about dangers and injuries as older workers (12% vs. 24%), many
report that they would take action if they felt threatened by unsafe working conditions but would not necessarily
discontinue working. The Association of Workers' Compensation Boards of Canada will meet with board
and commission's partners to discuss the issue of health and safety of young Canadian workers at its
2nd public forum that will take place in Montreal on October 26-28, 2004.
For further information and interviews: Shelley Rowan, Director,
Communications, Workers' Compensation Board of Nova Scotia, (902) 491-8105,
shelley.rowan@wcb.gov.ns.ca

Page 6

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

National Day of Mourning
May 28th, 2004 - 20th Anniversary
By Tara Dorval, President CIWAY

From Australia to Taiwan, many countries around the
world have named April 28th the official marker of
Workers’ Memorial Day—a day that recognizes those
who have been injured or killed as a result of
hazardous workplace environments.
In Canada, this day of commemoration is widely
known as the National Day of Mourning. Thus, on
April 28th of every year, nearly the entire globe
reserves this universal day to ―mourn for the dead and
fight for the living.‖ Ever
since the Canadian Labour
Congress first incited the Day
of Mourning as a period of
remembrance in 1984,
memorial ceremonies have
been honoured around the
world to provide a forum for
change, and unite people in
a moment of silence.
Sponsored in
partnership by the Canadian
Labour Congress, the Ottawa
&amp; District Labour Council,
and the Ottawa &amp; District
Injured Workers’ Group,
Ottawa held one such ceremony on April 28th—the 20th
anniversary of the National Day of Mourning. Several
members of the freshly formed youth division of CIWA,
known as the Canadian Injured Workers Alliance Youth
(CIWAY), attended this ceremony. They held their
own CIWAY banner high and proud, so everybody in
attendance could see that youth are visibly concerned
and conscientious citizens, too. A ceremonial wreath
was placed at the foot of the National Monument out
of respect for those workers who have died from
occupational hazards and diseases.
Rob Lindsay, the President of CIWA, and Tara
Dorval, the President of CIWAY, addressed the

audience about the urgency and commitment to keep
occupational health and safety issues affront in the
public eye, so that safety initiatives will remain
engaged and proactive rather than reactionary and
stagnant. All those who spoke or listened that day
had reached a consensus that many of the injuries and
fatalities that occur in the workplace are not just
accidents, but, nonetheless, preventable crimes of
negligence.
It was the first
time that a Youth
organization in support of
injured workers rights, had
attended the National Day
of Mourning ceremonies in
Ottawa—at the forefront of
the service. Everybody
from all walks of life who
were there, including
mourning families and
supportive friends, union
representatives, social
advocates, the media, and
politicians along with leftwingers and centres, had
taken notice of CIWAY due
to this exposure. In fact, many of the speakers
proceeding after Rob and Tara soon acknowledged the
presence of youth in the movement of worker health
and safety, and most importantly, recognized that
young workers are the most at-risk demographic for
workplace injury and death.
As a result, the 2004 National Day of Mourning
in Ottawa has opened up many eyes and minds to the
concerns of young worker safety. This is imperative
for active change to be implemented in the crusade for
workers rights—the rights of those who come from all
walks of life, and finally, those of all ages.

Page 7

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

CIWA/ACVAMT Current Activities
CLC Winter Schools
- Harrison Hotsprings - Abbotsford, BC
- CAW H&amp;S Centre, Port Elgin, ON
Board of Directors Meetings
- January 2004, Edmonton, AB
- March 2004, Toronto, ON
- June 2004, Point Prim, PEI
AGM
-

June 2004, Point Prim, PEI

Formation of Youth Division of CIWA
- at Board meeting and Youth Project follow-up
meeting in Toronto, ON – March 2004
Day of Mourning Ceremonies – April 28, 2004
- Ottawa, ON

USWA Steelworkers of America Policy
Convention – April 21 – 25, 2004
- Vancouver, BC
CLC 2nd National Disability Rights Conference –
November 11-14, 2004
- Montreal, QC
Alberta Workers’ Health Centre – “A Global
Workplace: Challenges &amp; Strategies for
Occupational Health &amp; Safety” Conference –
October 2004
- Banff, AB
Round Table Project – September 2004
- Toronto, ON

UNITED STEELWORKERS’ OF AMERICA
POLICY CONVENTION
APRIL 21 – 25, 2004, VANCOUVER, BC
CIWA was invited to the Steelworkers’ of America
Policy Convention held in Vancouver, BC, April 21 – 24,
2004. Phil Brake, our new National Coordinator,
Robert Lindsay, our new President, and myself Lee
Harrison, BC Representative and Secretary attended
the Convention.
We had the opportunity to set up our information
booth. Many people attended the Convention, and we
were well received. CIWA was recognized by many of
the delegates. We handed out many information
pamphlets. Interest was shown in our completed
project reports, videos, resources, and copies of our

Newsletters. We all had the opportunity of meeting
the outgoing USWA National Director, Lawrence
McBrearty. Ken Neumann was sworn in as the new
USWA National Director and Steve Hunt is the new
District 3 Western Canada Director.
I appreciated the opportunity of meeting with the
USWA. We are pleased that they continue to support
CIWA in our efforts to assist Injured and Disabled
Workers’ across Canada.
Lee Harrison, Secretary
BC Representative
Steve Hunt
New District #3
Western Canada Director

Lawrence McBrearty
Retiring National Director,
USWA
Ken Neumann
New National Director,
USWA

Page 8

Robert Lindsay
President, CIWA Addressing the Convention

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

CIWA/ACVAMT Current Activities
INTERNET
Our web site provides an open forum and easy access
to information for clients on a truly global basis—24
hours a day and seven days per week. Information
available on the site and referral links provide clients
with access to information they require in order to
develop and pursue a plan of action in managing
injuries and disabilities. Clients are able to discover
service providers situated locally, and obtain direct
contact information for our office.
Internet based communication has also enhanced the
effectiveness and information flow amongst the
Canadian Injured Workers Alliance’s Board of
Directors. This permits Board members to function
across the vast distances between the Provinces and
Territories within which they live.
A successful funding application through the HRDC,
―Summer Career Placement Program‖, allowed for the
hiring of a student to upgrade and maintain our
website once again this year. Greg Berry has given
our web site a whole new refreshing look. Please
check it out at www.ciwa.ca.
Our Youth Page was revised, copies of Canadian
Injured Workers Alliance newsletters posted to the
site, as well as various other enhancements to website
functionality. The site was also updated with all
current information from our databases.
The forum page allows persons to post their
experiences as well as view other’s stories, and
request others for their input.

INFORMATION &amp; REFERRAL
Referral services are constantly provided to injured
workers, injured worker activists, organizations, and
the media. Canadian Injured Workers Alliance
responds to information requests via telephone, email,
fax, and office walk-ins.
Information and referral services are a key element of
our mission, and a valued service to those who contact
us seeking information and resources. Clients have
sought and received information on a wide variety of
topics including Worker’s Compensation issues,
ergonomics in the workplace, and Health and Safety
matters among others.

Frequently, clients who contact us exhibit effects of
emotional upset and stress. These clients may be
attempting to deal with substantial changes in both
their work and home lives, in addition to serious
financial impacts associated with work related injuries.
The appropriate aid that these individuals require will
therefore stem from one or all of the following classes
of referral:
1) Case Management
Assistance of managing claims, completing
reports, obtaining required documentation,
acquisition of medical documentation,
understanding claim determinations, appeals
processes.
2) Emotional Support
Assistance to the injured or disabled worker and
the immediate family in dealing with change,
adjustment, depression, stress, anxiety etc.
3) Medical Support
Obtaining diagnosis, treatment, therapy.
Counseling on alcoholism, substance abuse.
4) Financial Management
Adjusting to income changes, debt consolidation,
credit counseling, and financial solvency issues.
As part of our referral process, we give individuals the
opportunity ―to tell their stories‖ and be heard. Clients
need a source to turn to where their voices will be
heard, and where they can discover new directions to
apply their energies in an applicable effort to resolve
troubling issues.
In 2003, Canadian Injured Workers Alliance was an
instrumental aid in the intervention and referral of a
client that prevented the potential suicide of an injured
worker whose emotional condition had reached a
critical state. As a result, this individual was able to
obtain the supports he needed to address both the
emotional and practical issues of the crises he was
enduring.

Page 9

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

ROUND TABLE
CIWA continues to be actively involved on the Advisory
Board with the Round Table Project. Another meeting
is scheduled for September 2004, in Toronto, Ontario.

BUILDING INCLUSIVE COMMUNITIES
One of the key barriers to the effective governance
and communication of local organizations is conflict
within the group, and/or conflict with related groups in
the community.
CIWA submitted a proposal in March 2004 to HRDC,
Social Development Partnerships Program (SDPP-D).
We are hopeful in receiving funding for this proposal, a
pilot phase thus titled: ―Building Inclusive
Communities‖ (formerly known as ―Conflict Resolution
that Works!‖).
This project is about helping injured and disabled
workers, who volunteer in local self-help/advocacy
groups, to increase their effectiveness and involve
more people in the social change process towards
inclusion of people with disabilities in all aspects of
Canadian life.

STRENGTHENING RELATIONSHIPS WITH
ORGANIZED LABOUR
CIWA has attended spring &amp; winter schools hosted by
the Canadian Labour Congress (CLC), for a number of
years now. Most recently, CLC afforded us the
opportunity for two of our representatives in two
regions to attend CLC Winter School training sessions
in Ontario and British Columbia.
The Canadian Labour Congress is hosting it’s 2nd
National Disability Rights Conference in November,
2004, in Montreal, Quebec, titled ―Doing MORE –
Moving FORWARD‖, where CIWA will also have
representatives attending.
If you are interested in attending this conference, the
registration fee is $250.00, and the deadline to
register is October 12, 2004. For more information
contact their office at:
Ph: 613-521-3400, Ext. 202
Fx: 613-521-3959
Email: women&amp;hrights@clc-ctc.ca
The CLC has purchased land in Ottawa to build a
monument commemorating April 28th, National Day of

Page 10

Mourning, in memory of lives lost due to workplace
accident or occupational disease. CIWA was very
proud to be part of the Ceremonies taking place in
Ottawa along side the CLC for the National Day of
Mourning on April 28, 2004.

BOARD OF DIRECTORS
The CIWA Board of Directors has held their regular
board meeting in Point Prim, PEI, in June, 2004. In
addition to the regular Board meeting, CIWA also had
it’s AGM and invited injured worker groups from that
area to attend.
The Executives of the Board of Directors meet on a
regular basis to review financial statements and
discuss ongoing issues. Sub-committees also meet on
a regular basis to review plans and goals for CIWA.
The CIWA Board of Directors will meet again in the fall
sometime via conference call to continue to direct the
organization and review its goals, activities and current
activity progress.

CHRONIC PAIN
Our volunteer board members have been actively
researching and in contact with the Canadian Pain
Coalition, developing partnerships, and developing a
study on the causes and effects of chronic pain.
CIWA has been invited by members of the medical
community to form part of a coalition to increase
awareness of the importance of finding solutions for
persons suffering from this disease. Chronic pain
occurs in the early stages following an injury.
Understanding, preventing, and treating debilitating
and persistent pain associated with an injury can
factor on whether or not an injured person will
develop chronic pain. Persons suffering from chronic
pain become powerless and feel that they have no
control over what is happening to them, as it drains
away their strength, independence and happiness.
The Chronic Pain Conference, focused on the
importance of Peer Support sessions. Representatives
from injured worker groups in attendance
acknowledged that peer support actually reduced the
risk of chronic pain, as persons related their pain and
experiences with each other.
Find out more at: www.curepain.ca

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

Miscellaneous
Recommended Internet site
–
–
–

The new Office of the Worker Adviser Web site is ―Live‖.
Check it out at: www.owa.gov.on.ca http://www.owa.gov.on.ca
It has an abundance of useful resources on-line such as sample letters for appeals, how to acquire a copy of
your file through the Freedom of Information Act, and links to sites such as the Workplace &amp; Insurance Act
(Ontario).

PIPEDA – Personal Information Protection and Electronic Documents Act
-

-

This is the federal legislation that applies to organizations as of January 1, 2004.
PIPEDA establishes outcomes regarding the collection of personal information in the course of commercial
activities. The legislation affects the type of personal information that is collected and how it is maintained,
used and disclosed.
The Coalition of Ontario Voluntary Organizations is partnering with Capacity Builders to develop training
sessions to help not-for-profit organizations understand and comply with the Act. Are you interested?
Contact: Joan M. Christensen at the Coalition of Ontario Voluntary Organizations, Toronto, ON Ph: 416-7841420 / Fx: 416-256-3021 / Email: general@covo.on.ca or visit their website at www.covo.on.ca.
Summary information about the Act for Non-Profit organizations is also available at
http://garberconsulting.com/nonprofit_news_03_12.htm. It is the site of Nathan Garber &amp; Associates
Consulting &amp; Training for the Not-for-Profit Sector. It also contains a lot of other interesting information for
non profits.

Bill No. 20 – Workers’ Compensation Act (NS). – Chronic Pain
-

-

An Act to Amend Chapter 10 of the Acts of 1994 – 95 of the WC Act, and Chapter 7 of the Acts of 1996, of
the Occupational Health &amp; Safety Act, Bill No. 20 as was introduced on October 16, 2003 regarding the
Workers’ Compensation Act of Nova Scotia.
The Supreme Court of Canada’s ruling on October 3, 2003 regarding Chronic Pain establishes it to be a
compensable injury.
Chronic Pain is defined in S. 10A of the Workers’ Compensation Act as follows: ―Chronic Pain‖ means pain:
a) Continuing beyond the normal recovery time ….
b) disproportionate to the type of personal injury that precipitated, triggered, or otherwise predated the pain,
and includes chronic pain syndrome, fibromyalgia, myofacial pain syndrome, and all other like or related
conditions, unless significant, objective, physical findings at the site of the injury indicate the injury has not
healed.
For more information on the Supreme Court of Canada Decision of October 3, 2003 visit the Court Challenges
Program at http://www.ccppcj.ca or contact the office of the Canadian Injured Workers Alliance.

Bill C-45 – Employers’ Criminal Liability in Health and Safety Issues
-

Canada now holds employers criminally liable for health and safety issues which cause harm to workers,
―Sending the Boss to Jail‖ is now possible under Bill C-45.
12 years ago, the lobbying efforts of then-leader of the NDP, Alexa McDonagh and the labour movement,
especially the CLC and the Steelworkers, finally forced the federal government to take action by enacting
legislation as a result of the Westray tragedy in Nova Scotia.
Bill C-45, The ―Westray Bill‖ received Royal Assent in November 2003, and took effect March 31, 2004.

Page 11

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

Our Goals

CIWA/ACVAMT
Is about
SUPPORT
We are a national network of
injured worker's groups (IWG's)
and we exist to strengthen
and support the work of local
and provincial IWG's across
Canada.

 To work towards a just



INDEPENDENCE
We believe that injured
workers should be in control of
their own destinies &amp; Injured
Workers Groups must be
democratically controlled by
injured workers.



PARTNERSHIPS



We believe that we can best
assist these objectives by
providing training and
educational resources in
partnership with provincial or
territorial organizations of
injured workers and the trade
union movement at all levels.





INFORMATION SHARING
We believe that by sharing
our stories and our experience
we can learn from each other
and become better
educated and exert more
control over our lives.



system of compensation,
rehabilitation and reemployment in all of Canada.
To provide a national forum
for debating issues
concerning injured workers at
national conferences and
board workshops.
To gather and share
information with groups
across Canada.
To improve the Occupational
Health &amp; Safety of workers
across Canada.
To identify and make
available, educational and
training resources produced
by the union movement and
other agencies, that focus on
organizing and maintaining
effective injured worker
groups.
To enhance the local base of
the injured workers
movement through all our
activities.
To form partnerships that will
achieve common goals.

Publications
Available












The VOICE OF INJURED WORKER
PLAIN TALK
HOW TO IMPROVE RELATIONS
BETWEEN INJURED WORKERS &amp;
ORGANIZED LABOUR
REPORT ON RELATIONS WITH LABOUR
SESSION AT CIWA NATIONAL
CONFERENCE, REGINA 1992
RETURNING TO WORK
VOC REHAB &amp; RE-EMPLOYMENT
FROM THE INJURED WORKER'S
PERSPECTIVE
INJURED WORKERS … ON THE MOVE
COMING TOGETHER

VIDEOS &amp; WORKBOOKS
 YOUTH PROJECT MANUAL, 2002
 SURVIVORS, 1997
 TOGETHER WE CAN WIN, 1997
 PEER HELPER TRAINING MANUAL,
2000 - "PEOPLE HELPING PEOPLE"
 LE COMBAT QUOTIDIEN DES VICTIMES
DU TRAVAIL, 1999
To find out more, please contact us at:

CIWA/ACVAMT
P.O. Box 10098, 1201 Jasper Drive
Thunder Bay, ON P7B 6T6
Ph: 807-345-3429
Fx: 807-344-8683
Toll Free: 1-877-787-7010
Email: ciwa@vianet.ca
Web Site: www.ciwa.ca

Connect with an injured workers group near you.
Check out our web site at: www.ciwa.ca and click on "Who to Contact"
 OR 
Call our office at (807) 345-3429 or Toll Free at 1-877-787-7010
This Newsletter is intended to share information of interest to injured workers, union activists and their supporters.
It provides a forum for sharing our experiences - so we can learn from each other - in order to improve the lives of
injured and disabled workers and the system that is there to assist them.
Please help - by sharing your story with us.

Printed by CUPE 87 / Imprimé par le SCFP 87

Page 12

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                    <text>CANADIAN PUBLICATION MAIL SALES AGREEMENT #1685422

Chronic Pain – Research Study:

“Exploring Barriers to &amp; Strategies for Enabling Return to Work/Return to
Function (RTW/RTF) for persons with Chronic Disability”

If you have:
- a CHRONIC DISABILITY
- been OFF WORK for TWO YEARS or longer

We would like to interest you in participating in a research
study on Return to Work and Return to Function.
Research Process:
- complete &amp; return a Consent and Contact Form
- participate in a telephone interview

If you are planning a board meeting, a public meeting or social
gathering this month, we would be very appreciative, if you
could pass this message on to anyone and everyone. If you
would like to participate, or know of anyone interested in
participating, please contact the CIWA office or.
University of Western Ontario – Lynn Shaw, MSc. OT Reg. (ON) PhD, Principal
Investigator for the Study. Phone: 1-519-661-2111, ext 88971. Toll free: 1-866876-3124 or EMAIL: leshaw@uvo.ca

The deadline is quickly approaching ! We look forward to
hearing from you.

Table of Contents
CIWA/ACVAMT Contacts ...................................... 2
CIWAY Contacts, Youth at Risk .............................. 3
CIWA/ACVAMT Activities .....................................4, 6
Miscellaneous .......................................................13
Letters .................................................................14
CIWA/ACVAMT Info ..............................................16

Page 1

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

PLEASE HELP ………… S U B S C R I B E T O D A Y !
Name:

________________________________

Date:

Organization:

________________________________

Address:

________________________________

Highlights is published 4 times per year

________________________________

Injured Worker/Unemployed

$ 5.00 __________

Postal Code

________________________________

Individuals

$ 10.00 __________

Phone

________________________________

Organizations

$ 15.00 __________

Fax

________________________________

Donations

$

E-Mail

________________________________

Total

Web Site

________________________________

THANKS for Your SUPPORT!

________________________________

Newsletter Subscription:

__________

$

__________

Editor’s Note

This newsletter is for sharing and exchanging information. The views and opinions expressed here are those of
the individuals or groups making submissions. We take no responsibility for their accuracy or for their opinions.

PROVINCIAL REPRESENTATIVES OF CIWA/ACVAMT
VOLUNTEER BOARD OF DIRECTORS…

EXECUTIVE OFFICERS…

SK ... Robert Lindsay, Regina
Western Injured Workers Society (Sask.)

President
Secretary
Treasurer

MB… Vincent Boyce, Winnipeg
NS...

Dave MacKenzie, Pictou County

PEI ... Leonard J. Crawford, Summerside

Rob Lindsay
Lee Harrison
Vincent Boyce

ADVISORS…
Andy King, U.S.W.A.
Orlando Buonastella &amp;
Marion Endicott, Injured Workers Consultants

STAFF…
Phil Brake, National Coordinator
Monika Wiitala, Office Manager

L’ALLIANCE CANADIENNE DES VICTIMES D’ACCIDENTS ET DE MALADIES DU TRAVAIL

MAILING ADDRESS:

P.O. Box 10098
Thunder Bay, Ontario. P7B 6T6
Phone: 807-345-3429
Fax: 807-344-8683
.

Page 2

CANADIAN INJURED WORKERS ALLIANCE

Toll Free 1-877-787-7010

STREET ADDRESS

1201 Jasper Drive
Thunder Bay, Ontario P7B 6R2
email: ciwa@vianet.ca
Web-site: www.ciwa.ca

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Canadian Injured Workers Alliance of Youth (CIWAY)
BOARD OF DIRECTORS – MARCH 2004
PRESIDENT
TARA DORVAL
VICE PRESIDENT
DUSTIN EASTMAN
SECRETARY
JULIE SHOEMAKER
TREASURER
JESSICA BELANGER

BOARD MEMBERS / Provincial Reps
ANDREW BACCHUS
Toronto, ON
DAWN HAMILTON
Labrador City, NF
PAIGE MOORE
Montague, PEI
AMANDA PERREAULT
Brampton, ON
DEAN RUDD
Whitehorse, YT
LILI TRINH
Toronto, ON
SCOTT WOLBAUM
Regina, SK
JAMIE WOODHOUSE
Winnipeg, MB

Thunder Bay, ON
Regina, SK
Sommerset, MB
Winnipeg, MB

For information on how to contact any of the above provincial representatives, please contact our office in Thunder
Bay, Ontario at 807-345-3429, or toll free: 1-877-787-7010, fax: 807-344-8683, email: ciwa@vianet.ca or visit our
website at www.ciwa.ca

Youth at Risk
National Union / Straight Goods - July 26, 2005
www.nupge.ca

/ www.straightgoods.com

Young workers have higher injury, fatality rates in the workplace. In Ontario, seven young
workers under age 25 died from traumatic injures or other “immediate causes” and 49,000 were
injured on the job in 2004.
The most common injuries suffered by young workers from 1996 – 1999 were:
- Loss of body part by amputation or avulsion (torn off)
- Fractures;
- Chemical, heat and electrical burns;
- Strains and sprains; and
- Abrasions, contusions, blisters, and fraction burns.
View winning videos from the WSIB’s annual Ontario Workplace Safety Student Video Awards
contest online at:
http://www.wsib.on.ca/wsib/wsibsite.nsf/public/PreventionStudentVideoContest

Our Deepest Sympathy

To Orlando Buonastella and his family
for the loss of his wife and partner, Shelley Thomson.

Many of you probably know Orlando from his many years of helping Injured Workers, and a long
time Advisor to CIWA/ACVAMT. Shelley died from cancer on Wednesday, August 17, 2005.
Shelley supported a clean environment approach to the prevention of cancer and related diseases.

With Sincerest Condolences from:
The Board of Directors and Staff of the Canadian
Injured Workers Alliance

Page 3

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

CIWA/ACVAMT Activities
Next Board of Directors Meeting
- October 2005, Winnipeg, MB

Chronic Pain – Research Study:
“Exploring Barriers to &amp; Strategies for Enabling
Return to Work/Return to Function (RTW/RTF) for persons with Chronic Disability”
CIWA/ACVAMT is currently working in collaboration
with members of a research team from the University
of Western Ontario, headed up by Lynn Shaw, MSc.
OT Reg. (ON) PhD, the Principal Investigator for a
Research Study to examine the system and community
barriers persons with chronic disabilities face in trying
to access services and supports.

The outcome of this research is to help create
strategies to address barriers and to move systems
towards supporting early RTW and occupation.
For more information on how you can participate in
this research study please contact the CIWA office or
Lynn Shaw.
(Contact info on cover page)

Empowering participation through collaboration and partnering in the community and
in the employment process
CIWA is the lead organization and has partnered with
Roundtable (RT) on Return to Work and Function
(RTW/RTF), the school of Occupational Therapy at the
University of Western Ontario, and the Ontario society
of Occupational Therapists.
Full inclusion in society for persons with disabilities
((PWD) includes the right to partner with others in the
community to secure meaningful employment.
Research has consistently demonstrated that effective
collaboration between providers, agencies, employers
and PWD is significantly easier to theorize than deliver.
Key to the process of equitable participation are
mutual efforts of PWD and disability support personnel
(DSP), which may include employment specialists at
the system and agency levels, employers, support

workers, and rehabilitation professionals. For PWD, a
partnering role involves making choices, exercising
influence over decisions, and fulfilling teamwork
responsibilities.
For DSP, this entails facilitating
collaboration and taking steps to optimize the social,
practice and community environments for partnering.
However, PWD who are unemployed, experience a
multitude of occupational injustices that marginalize
their efforts to assume a full partnering role. Providers
indicate that inadequate resources and training limit
the full implementation of empowering approaches.
This project will seek to address these systemic
barriers to participation and improve the capacity and
coherence of PWD and DSP efforts in securing the
rights of PWD to partnering and collaboration
throughout the disability employment support context.

Round Table Project
“Creation of a Collaborative Centre on People, Health, and Work”
CIWA has entered into a collaborative agreement with
the Roundtable Project (RTP) with CIWA being the
lead applicant in this initiative.
Graham Lowe PhD, Canada’s leader in Health and
Productivity, the evaluator of the Round Project Report
recommended that the RTP must transform from a
Project of the Ontario Medical Foundation to a formal
institution capable of fostering and leading the
Page 4

implementation of the activities that will bring about
this change.
The purpose of this project is to take the steps needed
to transform the RTP into a more permanent
organization as an incorporated, non-profit agency.
CIWA is committed to guide the RTP through this
transformation and the RTP is committed to undertake
the steps needed to ensure this is accomplished.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Newfoundland Labrador
Widows and Lost Pensions
Submitted by:

Patricia Dodd, Newfoundland &amp; Labrador Injured Workers
Story by Tara Bradbury Mullowney, The Telegram.

The Supreme Court of Newfoundland and Labrador
has ruled that a Human Rights Commission board of
inquiry has jurisdiction to hear a case involving three
widows and lost pensions.
On Sept. 23, the court struck down the application by
the Human Rights Commission, whose board of inquiry
had said it did not have the jurisdiction to adjudicate
on the matter.
Discrimination complaint
In July 2001, three women whose husbands had died
in industrial accidents many years earlier, filed
complaints with the Human Rights Commission
alleging they had been discriminated against by the
Workplace Health, Safety and Compensation
Commission because of their marital status.
Ineligible after remarrying
Each of the women had received their husband’s
pension until they remarried, since legislation at the
time stated that once they were remarried, they were
no longer eligible.
In 1993, the legislation changed, and allowed the
women to reapply for their late husbands’ pension.
However, these benefits began from the date of the
application.
In an effort to make the Workplace Health, Safety and
Compensation Act comply with the Canadian Charter
of Rights, the act was then implemented, and anyone
whose monthly allowance as a surviving spouse was
ended after April 17, 2005 due to their remarriage was
then entitled to receive the compensation they would
have normally received.
Since the three women had all remarried and lost the
pensions prior to this date, they were denied benefits.
The women believed they had been discriminated
against, and brought the case to the Human Rights
Commission.
The commission referred the complaints to a board of
inquiry, which concluded that it did not have the
jurisdiction to make a decision in the case. When the
case was brought before a Newfoundland and
Labrador Supreme Court trial judge, he agreed.

However, Supreme Court of Appeal Justices Margaret
Cameron and Keith Mercer recently decided otherwise
(Justice Malcolm Rowe dissented). “We are not
concerned with whether there was, in fact, a breach of
... the Human Rights Code, but with whether a board
of inquiry can order a remedy which is inconsistent
with a directive contained in ... the Workplace Health,
Safety and Compensation Act,” the Supreme Court
ruling stated.
In making the decision, the court made the distinction
between the Human Rights Code and the Canadian
Charter of Rights and Freedoms.
“While this is not a charter case, because of the nature
of the remedy sought and of the quasi-constitutional
status of the Human Rights Code, it might appear to
some that the Human Rights Code is analogous to the
Canadian Charter of Rights and Freedoms,” the
decision stated.
“Certain obvious distinctions must be noted. The
Charter, as part of the Constitution, is supreme. It
supercedes all other legislation whether enacted by
the Parliament or a Legislature, including human rights
codes. Human rights codes, while declared to be
quasi-constitutional, are statutes of the legislative
body creating them and can be amended or
overridden by those same bodies.”
The appeals court ruled the board of inquiry has no
jurisdiction to issue a general declaration that a
relevant section of the Workplace Healthy, Safety and
Compensation Act is inoperative. It could, however,
use the Human Rights Code to make changes.
“I conclude that the chief adjudicator and the Trial
Division judge were in error in holding that the board
of inquiry had no jurisdiction to grant a remedy in this
case.”
tbm@thetelegram.com

Page 5

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

New Brunswick
Workers’ Compensation / CPP Disability Benefits
Submitted by:

Wendy McGee, Executive Director
Saint John Labour Community Services, Inc., 30-1216 Sand Cove Road, Saint John NB
Ph: (506) 635-0391 office // Fax: (506) 634-7099

E2M 5V8

In the Spring/Summer 2005 Newsletter, there was a letter from an injured worker from Ontario regarding how WSIB
had handled the payment of his retroactive benefits from CPP disability. I know it is a little late, but I would like to
share with you how this situation is handled in New Brunswick.
In New Brunswick worker's compensation is called
Workplace Health, Safety &amp; Compensation Commission
or WHSCC. Section 38.91(1) of the New Brunswick
Worker's Compensation Act reads:

"Any compensation or benefits payable by the
commission under section 38.11 or 38.2 to a worker
shall be reduced by the same proportion of the
amount the worker received under the Canada Pension
Plan with respect to the injury or recurrence of the
injury, that the estimated loss of earnings bears to the
average net earnings." (Emphasis added)
Simply put, if you are receiving Loss of Earnings
benefits in New Brunswick and you are in receipt of
CPP disability benefits "with respect to the injury",
your Loss of Earnings benefits "shall" be reduced. The
amount of the reduction depends on how much
WHSCC has estimated the injured worker is capable of
earning.
Here is an example of how WHSCC calculates the
portion of Canada Pension Plan Disability (CPPD)
benefits to deduct. Children's benefits awarded to
injured workers under the CPP are not deducted from
loss of earnings benefits.
Worker made $10.00 per hour before the accident, is
not totally disabled, and is subsequently considered
capable of earning $7.00 per hour after the accident.

The remaining Loss of Earnings is $3.00 per hour or
30% disability. Therefore, 30% of the CPPD benefits
would be deducted from Loss of Earnings benefits as
that is considered the portion of the CPPD benefits
related to the work-related injury. Injured workers
receiving full Loss of Earnings benefits, i.e., no net
estimated capable earnings would have their full
amount of CPPD benefits deducted.
If the CPPD benefits are solely attributable to a nonwork-related condition and WHSCC receives evidence
from Human Resources Development Canada (HRDC)
that verifies this, they will not deduct CPPD benefits
from Loss of Earnings benefits.
As an advocate, I have argued that "in respect to the
injury" is exactly what the legislation means. If an
injured worker receives CPPD benefits because of a
heart condition and the work injury is a back sprain,
compensation should not be reduced because the
heart condition is not "in respect to the injury." A
number of appeals have been won in New Brunswick
with that argument.
The Canada Pension Plan can also pay Survivor's
Benefits. If you are in receipt of Disability Benefits
and become eligible for Survivor Benefits because of
the death of your partner, there is a section of the CPP
Act that comes into play. Read on.

Under the CPP Act, you can receive a CPP survivor's pension and a CPPD benefit at the same time. CPP combines the
benefits (survivor and disability) and it comes as one monthly payment. There are limits to what a person can
receive which will not equal the total of both benefits. For example:
Max. survivor rate under 65 (eff. July 2005)
Maximum disability rate (eff. July 2005)
Total:

$ 462.42
$1,010.23
$1,472.65

However, the maximum a person can receive, when eligible for both the CPP survivor's pension and the
CPPD benefit, effective July 2005, is $1,010.23 (rate set by CPP as the "Maximum Disability Benefit").

Page 6

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance
You may be asking yourself "Why did I share this
information with you?" Well, in New Brunswick, when
an injured worker is in receipt of Loss of Earnings
benefits, is receiving CPP Disability Benefits and
becomes eligible for Survivor's Benefits, the
commission may reduce their benefits by more money
than they are supposed to. Read on.

"related to the injury", that amount is recorded in the
system and is carried forward for every annual
recalculation of benefits. If the injured worker does
not inform WHSCC that the benefits from CPP have
changed due to the receipt of Survivor Benefits, the
injured worker is going to receive less money than
they are entitled to. For example:

Initially, when an injured worker in NB has their
benefits reduced by the portion of CPPD benefits

CPP Disability Benefits BEFORE partner's death

**$774.65 per month.

***********
NEW COMBINDED BENEFITS paid monthly, in one cheque:
CPP Disability Benefits AFTER partner's death
CPP Survivor Benefits
NEW COMBINED TOTAL FROM CPP:

$510.07 per month.
$444.76 per month.
**$954.83 per month.

This new combined total is calculated by CPP. You will note that the Disability Benefit of $774.65 has been reduced
to $510.07, after being combined with Survivor's Benefits, a difference of $264.58.
Now, if you consider that in New Brunswick the portion of CPP Disability Benefits related to the injury reduces
compensation benefits, it is important for the injured worker to advise them of a change if they later become eligible
for CPP Survivor Benefits.
Remember the $10.00 - $7.00 example I gave you earlier? The $3.00 difference worked out to 30% of CPPD benefits
being taken away from compensation. Considering the example above:
$774.65 before Survivor's Benefits = Ben. reduced by $232.95 (30% of $774.65)
$510.07 after Survivor's Benefits = Ben. reduced by only $153.02 (30% of $510.07)

Injured workers in New Brunswick get far too little as
it is. If we are to ensure fair compensation we must
be attentive to how changes in our lives and life styles
effect our benefits. This is only one example of

change. Perhaps you need to take a closer look at
how your provincial legislation and local policy and
directives affect your benefits.

Manitoba
Public Input Sought on The Workers Compensation Act Review Committee Report
On February 3rd 2005 the Review Committee on the
Workers Compensation Act presented their report to
the Honourable Nancy Allan, Minister of Labour and
Immigration.
Manitobans now have an opportunity to review and
comment on the report of The Workers Compensation
Act Review Committee. The input received through
this additional consultation process will assist
government in determining legislative changes to be
introduced and policy changes to be implemented.

Download a copy of the report “Working for
Manitoba”:
http://www.wcbactreview.com/pdf/Working_for_Manit
oba.pdf. You may also request a copy of the report by
sending an email to info@wcbactreview.com or calling
204-954-4556.
Manitobans now have an opportunity to review and
comment on the report by sending their feedback to
Workers Compensation Review Committee Report

Page 7

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail
Consultation, P.O. Box 1770, Station Main, Winnipeg,
MB R3C 2Z9 or fax 204-954-4995.

Saskatchewan
The Western Injured Workers Society (WIWS) has now
gotten over the summer and are working at getting
back into the swing of things. We are still struggling
with trying to increase our membership. We have lost
a few of our members due to health reasons and tired
of the continuous struggle with the WCB. We are now
starting to work on our written and oral submissions
for the WCB review board. We hope to have at least
15 submissions. These submissions will be delivered
throughout the province as the review board travels to
other areas of the province to hear the submissions.
Luckily we have members all over the province so we
should be able to have a presence at all of them.
We are still working very hard with CUPE, Local 21
regarding WCB matters for their workers. Since they
are on strike, it will be some time before we can meet
with them again. We are also trying to get other
unions in Saskatchewan such as the SGEU, and
Steelworkers to support the Western Injured Workers
Society.
Our CIWA Rep, Robert Lindsay has been busy working
with the aboriginal people trying to drum up some
support for WIWS. He has also had a meeting with
the Indian Federations in Lloyd Minster, regarding
Aboriginals not receiving any training on the job and
OH&amp;S and to find out if they know their rights in the
workplace for the CIWA survey.
The Western Injured Workers Society would really like
to see CIWA become more involved with the provincial
groups. We need more and more support from our
peers when we are out trying to complete our
missions. When we tell other provincial groups that
we are affiliated with CIWA, they are not even sure
who we are talking about. We think it is now time for
CIWA to become more and more visible out in the
provinces, as we need all the support we can get. We
are quite sure the other provinces feel the same way.
We seem to have a National Organization but we seem
to have a problem working together. Are we not
supposed to be representing all injured worker /
groups in Canada?
It seems that the WCB in this province have gotten
worse in regards to treating injured workers fairly. We
are seeing a tremendous back log in the appeals. Also
they are still forcing injured workers to take
educational courses that are of no value to the
Page 8

individual. If the individual refuses then their benefits
are terminated.
We also have a serious problem with WCB overdeducting “probable deductions” from claimant’s
benefits.
WCB are supposed to follow the Revenue Canada
Guide Lines for deduction calculations, but It seems
they are not, leaving the injured worker with much
lower benefits. This is totally unfair to the injured
worker and their families. We wondered why after we
had brought this issue to their attention, why they are
doing nothing about it. This, to us is totally wrong and
illegal, but as usual the injured worker has no way or
means to fight back.
It seems that when an injured worker questions them
on any issue they seem to just ignore it,. Also, if the
injured worker tries to pursue it further to try and get
some answers, then the WCB will bar you from
entering their building and will not take any further
calls from that individual. We wonder, with these kind
of tactics used by the WCB how in the world would
anyone be able to argue his or her case.
We have brought many of these complaints forward to
our Labour Minister responsible for the WCB. She and
her office just don't seem to want to deal with it.
They won't even return the individuals phone calls.
We have informed the Premier’s office and all we get
is a complete run around.
We need CIWA and all injured workers across the
country to organize and to start getting tough with
these guys. If we do not, then WCB and Our
Governments will continue to do what ever they please
to injured workers, and their families.
The Western Injured Workers Society Of
Saskatchewan, are asking CIWA and all injured worker
groups across the country to rally and organize
together so we can start getting tough with these
people who are treating injured workers and their
families in such an unfair and unjust way. If we do
not do something about this by everyone working
together, then we will continue to see the WCB, and
the Government getting worse in regards to how the
injured workers across this country are being treated.
Yours Truly, Board Of Directors / WIWS

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Alberta
Chronic Pain
The Alberta WCB still does not have a chronic pain
policy that conforms to the Supreme Courts decision in
Martin v. Nova Scotia Workers Compensation Board
which is a violation of Section 15.1 of the Charter.
The Alberta WCB has a chronic pain policy but it does
not conform to the reasons given by the Supreme
Court in their determination of discrimination. Either
the WCB in Alberta do not understand the reasons for
the judgment, or they are trying to find a suitable time
to make policy changes when no one is paying
attention.
In Alberta all disabled workers are given PCI ratings
when a doctor has determined that the medical
condition will not get any better and will predictably
get no worse.
At that time a PCI rating is mandatory. Chronic pain
has to be given equal consideration in impairment
ratings as are objective physical impairments. Just as
in all cases of objective physical impairments, all
disabled workers have to reach a medical plateau at

some time and must be given an appropriate PCI
rating. The Alberta WCB does not recognize mild,
moderate, moderately severe chronic pain, they
recognize only severe chronic pain which is a violation
of the Section 15.1 of the Charter.
Mild objective physical impairments are recognized by
WCB and given small PCI ratings reflecting the severity
of the impairment with increased increments of
impairment for more severe impairments. To not
provide PCI ratings for mild, moderate, moderately
severe chronic pain is a violation of Section 15.1 of the
Charter. WCB cannot use honest belief as an excuse if
a class action civil suit was filed by injured workers
who have been diagnosed with any stages of chronic
pain.
I do not understand why a class action lawsuit has not
been filed when the chances of winning are already
based on a legal precedence.
Gerry Miller

Allegations of fraud
A former Alberta WCB Case Manager made some very serious allegations of fraud against the WCB in an article from
the Edmonton Journal – Sept. 11/99

Pressure on at WCB, ex-staffer says

Case managers encouraged to deny claims, cut payouts to injured workers.
Case managers at the provincial Worker’s
Compensation Board are pressured by their
supervisors to deny claims or reduce payouts to
injured workers as a cost-saving measure, claims a
former WCB employee.
The WCB looks for ways to save money by minimizing
the income-support payment s injured workers
receive, and by reducing their permanent disability
awards, says former case manager Kevin Becker.
“It’s done in a very convert ways,” said Becker, who
worked for the WCB from 1991 to 1997.
“You (the case manager) put in an earning loss claim
for a worker, and your manager will come back and
say “No, we can save money if we say the employee is
capable of doing some work, when we know he’s not.”

isn’t eligible for disability payments. It’s that kind of
thing.” He said the WCB’s prime strategy seems to be
a war of attrition – “keep denying and the worker will
give up.”
Becker, who has a consulting firm and also is an
advocate for injured workers having trouble getting
WCB payments, said the practices appear to be the
same today as they were when he left two years ago.
“The focus is on liability – how much liability are case
managers able to clear away to protect the WCB
fund,” he said.
But a WCB official denied Becker’s claims, saying the
board’s primary focus is on customer satisfaction, both
for employers and for injured workers.

“Or you are told to tell the injured worker he had a
pre-existing condition, like arthritis in his back and he
Page 9

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail
Becker’s comments come as Human Resources
Minister Clint Dunford is deciding whether to
investigate a number of complaints against the WCB
by injured workers. Becker didn’t blame individual
case managers or supervisors. Instead, he blamed a
corporate culture which he says pays more attention
to the bottom line than to injured workers. “They
have lost sight of what they’re supposed to be, which
is protection for the worker,” he said.

satisfaction,” she said. “The motivation is to ensure
that workers are satisfied. We wouldn’t try to do that
by reducing benefits.”

Employees who save the WCB the most money tend to
get promoted while those who are deemed to be too
generous to injured workers are often forced out of
their jobs, he added. “The system generates a lot of
statistics on which case managers are costing the
most,” he said. “Those who are, tend to get ridden a
lot harder by supervisors. There’s a lot of constructive
dismissal.”

But Becker said he noticed a shift in attitude in 1993
and 1994, as the WCB attacked its mounting deficit.

But a WCB official disputed his allegations. “At no
time has there been any motive for case managers to
deny benefits,” said Nancy Saul-Demers, director of
corporate communications for the WCB. She said staff
members are paid bonuses based on worker and
employer satisfaction, not on the amount of money the
WCB saves. “Any bonuses they receive are tied to
corporate objective that revolve around customer

WCB payouts for income support, medical costs and
rehabilitation have been increasing yearly, which
She cited as proof the WCB isn’t slashing benefits to
save money. The average cost per claim has r8isen to
$9,200 this year from $8,500 in 1997.

“They started digging up old claims,” he said. “We
were told to take a look at old earning losses and to
see if we could reduce it. We were phoning up
workers who had received entitlements for years, and
saying we’ve just reviewed it, and decided that you’re
capable of earning more, and next week your cheque
will be less.”
He left in 1997 to do human resources consulting work
for the David Thompson Health Authority. He also
turned his WCB experience into a career in workers’
advocacy.
:”It’s my impression the WCB has become much worse
since I left,” he said.

Ontario
Accessibility for Ontarians with Disabilities Act, 2005
On June 13, 2005, The Accessibility for Ontarians with
Disabilities Act, 2005, received royal assent and is now
the law. The Ontario government is recruiting for the
chair, vice-chair and members of the new Accessibility
Standards Advisory Council created under the act.
Membership of the council will be drawn from the
broader public and private sectors, with a majority of
council members being people with disabilities.
Standards will be set in stages of five years or less and
address the full range of disabilities. New standards
could include:
- Accessible pedestrian routes and entrances
into buildings;

-

Lower counter heights at cash registers to
accommodate wheelchairs
Large print menus in restaurants for the
visually-impaired
Staff training in serving customers with
learning disabilities.

Full implementation of the act to make Ontario
accessible, requires fundamental changes, and the
target is to be completed in 20 years, achieving results
in stages, with milestones every five years or less.
Every Ontarian should have the opportunity to work,
learn, play and otherwise participate in society to their
full potential without facing barriers.

WSIB Rates going up?
The Standard recently reported that employer
premiums paid to the Workplace Safety and Insurance
Board (WSIB) will rise by three per cent next year
"much to the disappointment of the province's
business community." Ontario employers really do not
have much to be disappointed about. Provincial
Page 10

government policies have in fact resulted in a
reduction of their WSIB premiums by twenty seven per
cent over the last ten years and the payout of $1.8
billion in employer rebates.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance
Those who have real reason to be disappointed are
Ontario's injured workers. Their benefits were cut and
made harder to obtain. The purchasing power of their
benefits has also sharply dropped because cost of
living adjustments to their benefits to compensate for
inflation have been almost non-existent. In 1998 the
Harris government gouged the formula for calculating
cost of living adjustments for benefits.
Injured workers also have particular reason to be
disappointed with the current Ontario Liberal
government. After being elected it repeatedly
promised to change Ontario's workers compensation
system so that it delivered justice for injured workers.
But this government has delivered next to nothing in
the way of significant changes to the system. The

then Minister of Labour who made these broken
promises has moved on to bigger and better things in
the Liberal cabinet.
A lot has been said about how many promises Dalton
McGuinty's Liberal government has broken. The
failure of it to deliver justice to injured workers should
be widely seen as the most callous and disappointing
of all its broken promises to date.
Bob Chapman
42 Hamilton Blvd.
Port Robinson, Ontario Ph: (905) 384-9429

Nova Scotia
Injured Workers Suing WCB, Province
Board denies groups’ claims, hopes to have case dismissed
By Beverley Ware / South Shore Bureau
Submitted by Peggy Hancock, Nova Scotia Injured Workers
BRIDGEWATER – The South Shore Injured Workers’
Association is suing the provincial government and the
Workers’ Compensation Board. The group, in a
lawsuit launched in November, claims injured workers
have suffered because of actions by government and
the board, and is seeking a forensic audit of the board.

forwarded to the provincial Labour Department
through liaison Barbara Jones – Gordon. The
statement also says “the injured Workers’ (members)
have been caused serious injury to their personal and
professional goodwill and (have) suffered considerable
distress.”

The board is calling the action “false” and
“scandalous”, and has applied to get the lawsuit
thrown out of court.

The Nova Scotia Workers’ Compensation System was
the subject of a year-long review that culminated in
the Dorsey report in April 2002. That report, written
by Jim Dorsey, listed 28 areas of the health and safety
and worker’s compensation program that needed
improvement.

Former Bridgewater businessman, Harold Selig filed
the court action on the association’s behalf as no
lawyer would take his case. If it is thrown out in Nova
Scotia, he intends to appeal to the Supreme Court of
Canada.
In their statement of claim, the association and Mr.
Selig allege the province, labour department, the
compensation board, former Chairman Innis Christie,
former CEO David Stuewe and Attorney General Mr.
Michael Baker have “wittingly or unwittingly caused
improprieties regarding benefit payments to (the)
Injured Workers’ (Association)” by hiring lawyers to
represent both the board and the injured workers.
The notice of legal action also alleges the defendants
“Failed to comply with reasonable benefit payments
made for injuries sustained by injured workers and
their families” and that these complaints were

In his final report, Mr. Dorsey wrote: “Before the
1990’s, for whatever reason – incompetence,
mismanagement, bungling, deceit, apathy, expediency
or indifference – there was a breach of the faith
workers and employers placed in government and the
members of the Workers’ Compensation Board.”
Mr. Dorsey also said the past “breaches of faith …
have left scars and a pervading distrust” and that
some people are not willing to close the book and
move on. According to Louis Comeau, Compensation
Board Chairman, the Board is taking the Dorsey report
seriously and proceeding with changes. The price tag
for these changes is at over $240 million, and is not
doable in the short term.

Page 11

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

Northwest Territories

An email from John Huffman, Injured Worker
To all injured workers who have or have had claims
against the WCB, please contact me, as we have
managed to get the Auditor General of Canada to do
an audit into the complaints against the WCB in the
NWT. If you have any information, this could make a
difference in your life and maybe you will finally
receive fair treatment.

British Columbia
The Canadian RSD Network Society in Surrey, BC has
been working hard on the BC Proclamation for
RSD/CRPS Awareness campaign. This July, thousands
of British Columbians with Reflex Sympathetic
Dystrophy finally have their disease recognized. July
has been officially proclaimed RSD/CRPS Awareness
month in BC.
Reflex sympathetic dystrophy (RSD), is also known as
Complex Regional Pain Syndrome ((CRPS). It is a
chronic, painful, progressive neurological condition
that affects skin, muscles, joints, blood vessels and
bones.
RSD is also seen as a complication following such
diseases as heart attacks, stroke, cancer, diabetes,
M.S., or spinal cord disorders. In many cases RSD
began from a minor injury. Approximately 10 – 20%
of cases there is no precipitating event identified.
While millions across North America have this disorder,
approximately as few as 2 – 8% of medical doctors are
aware of, or recognize this life altering disorder. Two
types of RSD/CRPS have been defined:
CRPS Type 1: without nerve injury
CPRS Type 2: with nerve injury (formerly called
causalgia)

Page 12

John Huffman
Ph: 867-669-0963
Email: j.huffman@theedge.ca
Or: Bill Braden, MLA
Ph: 867-669-2276 / 867-69-2275

Both types share exactly the same signs and
symptoms, with the only difference being the presence
of nerve injury.
There is NO Cure. There is No Control for this disease.
Remission can occur for years, but reappear with a
new injury.
Awareness and education on RSD/CRPS is the group’s
main goal. The Canadian RSD Network was founded
10 years ago with a mission to educate, support, raise
awareness, aid in early diagnosis and help find a cure
for RSD. Run entirely by volunteer RSD patients and
their families, they offer an On-Line Support Group,
referrals and information website at:
www.canadianrsd.com
The Canadian RSD Network Society can also be
reached at:
P.O. Box 367, Surrey Main Post Office
Surrey, BC V3T 5B6
Email: info@canadianrsd.com
To view the BC Proclamation for RSD/CRPS Awareness
Month, visit the website:
http://www.qp.gov.bc.ca/statreg/oic/2005/procs/RSDS
_CRPS.htm

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Miscellaneous
Voluntary Risks …………………. Keeping Volunteers Safe
Condensed from “The Safety Mosaic”, The Official Publication of the Ontario Service Safety Alliance, Fall 2005 Edition.
Volunteer organizations and the volunteers that support their causes are risk takers, no matter what kind of work they
do. It is both for the well-being of the organization, and for the safety of volunteers, that these risks must be
identified, assumed, and managed.
HEALTH and SAFETY RISKS
Within any organization, the scope of work carried out by volunteers can be quite varied and range from sitting at a
desk answering the phone, or working on a computer to moving furniture – either around the office, or to new office
spaces.
Since the work of a volunteer at the Ontario Federation of Snowmobile Clubs can range from operating heavy
equipment, chainsaws, patrolling trails on snowmobiles, to computer work, community outreach or hosting meetings,
they have set up a “Volunteers in Action” committee. This committee has developed many OFSC programs for
volunteers, funded training days and encouraged each club to appoint a volunteer coordinator, providing incentives on
how to award and support their volunteers.
Habitat for Humanity is also very diverse and goes way beyond actual house building. This organization has
developed a National Safety, Health and Environment (SHE) program to promote and implement a comprehensive
health and safety emphasis in all of its activities.
All affiliates have been encouraged to consult with local occupational health and safety authorities to ensure
compliance with local legislation. All affiliates are encouraged to appoint a dedicated SHE coordinator to manage all
occupational health and safety responsibilities.

Whatever the volunteer position may be, organizations should have health and safety policies and procedures in place
that are written down and implemented, says Karen Lambert of Volunteer Canada. Organizations should consider the
risks involved in all their volunteer positions, as well as the paid positions, she says. The risk assessment should
consider all potential risks including:









Accidents
Serious injury
Loss or damage to property
Breach of confidentiality
Misrepresentation or speaking inappropriately of the organization
Theft, misappropriation of funds, fraud
Abuse (physical, emotional, sexual or financial)
Loss of agency reputation, organizational credibility, public trust.

Liability insurance coverage for their volunteers should be considered, just as they would for their paid employees,
adds Lambert.
Volunteer Canada encourages volunteers to be as informed as possible before undertaking any position. “As more
information is available and broadly disseminated, volunteers have become more aware of their rights and
responsibilities regarding the choices they make in volunteering assignments,” says Lambert. “Individuals have
become more aware, and to some degree more knowledgeable, of the potential hazards and risks involved.”

Page 13

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

Letters from Injured Workers
GOVERNMENT AND JUSTICE SYSTEM ARE AFRAID OF WCB IN SASKATCHEWAN
Minister Higgins and the Government appointed Board
to the WCB must go!

deducting probable deductions from any one deemed
capable of earning.

The government appointed Board to the WCB in
Saskatchewan, seem to be in a category of their own.
They are obviously feared by the government and the
justice systems in the province of Saskatchewan.
When you mention the initials “WCB” our justice
system runs and hides. They seem to want no
confrontation with the most legislated, protected
company in Saskatchewan.

I suggest to anyone reading this to request from their
CSR a copy or statement of the weekly probable
deductions being charged to them. I believe you will
find that WCB is charging you probable deductions on
your benefits, as well as probable deductions on the
money they have deemed you capable of earning. I
have proof that WCB are doing this, and have had it
verified by an agent of Revenue Canada.

One example is a complaint made to the RCMP in SK,
where WCB had released private and personal
information to be used for WCB gain. The person’s
name and email address, who gained the personal
information was provided to the RCMP, with a
statement of suspicions that WCB released and used
the information obtained. The RCMP contacted the
WCB in regard to the allegations and were told they
had no knowledge of the incident in question.

There seems to be a loop hole which the government
failed to close when they legislated the Act. This loop
hole allows the government appointed board to be
taken to court, and held accountable for the decisions
they make. As soon as the board members have been
served, including the retired, Mr. Norm Brown, I will
release the loop hole to the public. You, as injured
workers will have to move fast, as there is no doubt
that Minister Higgins will shut the loop in the fall
session.

The investigation concluded and nothing further was
investigated as to the person who obtained the
personal and private information, or where it was
obtained. Is this a sign of the power of WCB in
Saskatchewan - when an investigation into a criminal
act can be stopped so quickly, when it may involve the
WCB?
Since my benefits have been cut by $800/month which
seemed to be a result of questioning a Stakeholder’s
meeting about a consistent 38% lost time claim
allowance for five consecutive years, I am also
investigating deductions that WCB takes from
claimants benefits. It seems that they are over-

Jim Taphorn
Box 253, Quinton, SK
S0A 3G0
Fax: 306-835-2679
Email: jmtaphorn@hotmail.com

Page 14

I am not an advocate. All the work I do is for the
benefit of all injured workers of SK. We must stick
together as one large voice, and fight for the
coverage, that the premiums paid for on our behalf to
protect us and our families in case of a work related
injury, not to be held from us by a deceitful insurance
company, and a government appointed board, who
should be classed as employees of the insurance
company, as they are the company paying the board’s
wages.
If you have any comments or questions regarding the
contents of this letter, please feel free to contact me.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

JUSTICE
To do what is right, and in a broader sense to do what is right for the greater good, and
sometimes that means not doing as expected, such as not following written or common law,
and in exceptional circumstances to do things most extraordinary.
Things an ordinary individual that has or would have
met the criteria for Victoria Cross, Metal of Honour or
the Order of Canada, and in the case of a politician –
do like Tommy Douglas, who was, and perhaps is the
Greatest Canadian that has, or ever will live, Tommy
Douglas was the impetus for the things that are valued
by and effect all Canadians every day, yet past and
current politicians are reluctant to follow his example,
and ask themselves “What would Tommy do?”
One of the few examples of a politicians that did
“What Would Tommy do” was Lester Pearson with the
Canadian Bill of Rights and Pier Elliot Trudeau with the
Canadian Charter of Rights and Freedoms, and lets not
forget Canada Health Act and the Canada Pension
Plan to name a few. What about what Workers
Compensation is suppose to be? What about
Nationalizing Oil and Gas or Export Tax for it? Is it
any wonder Tommy Douglas was voted the Greatest
Canadian?
JFK once said, “don’t ask what your country can do for
you, ask what you can do for you’re your country”.
Well what about what politicians can do for its
citizenry, you know, ordinary folk that’s not a criminal
or wealthy, folk that works for a living with less than a
six digit income for the household, what can you do?
At least export tax to pay back the 5 billion in
softwood export tariffs, and after that give every
Canadian a Tax exempt pay cheque. Every Canadian
Citizen that has been born in Canada and is a citizen,
or has immigrated and has been a citizen and lived
and currently living in Canada for more than eighteen
years should receive one. You see all other large oil
producing countries do it. If you immigrate to such
countries one would probably not get royalty cheque
unless one was born there, or is the son or daughter

of one that was born there and currently lives in the
country where the Royalties are being paid from.
The common trait among all of the aforementioned is
that they feel that they did not do anything special, in
that anyone would do the same if in a similar situation.
Yes maybe, but probably very few, as you look at the
actions of most politicians today and yesterday.
Remember as written by R.A. McLary of Ottawa

“Politics is the art of the possible”.

I will tell you what justice is! Justice is the Law,
and the Law is man’s feeble attempt to set down
the principles of decency! Decency isn’t a deal,
it isn’t an angle, contract or a hustle! Decency is
what your grandmother taught you. Iit is in
your bones! Now be decent people.
Without Civil Liberties, Citizens are no longer able to
exercise their sovereignty over Government, like the
Magna Carta (The Great Charter) had over the
sovereign in 1215! The so called government of the
day, primarily made of lords and dukes had the power
to make laws while the average citizen had none.
Now in the twentieth century of so called Christianity,
Civil Liberties and a Vote are suppose to give Citizens
the right over government, for which I see the next
century the Single Transferable Vote (STV) as
important as the Maga Carta of 1215, for which the
rich, powerful and influential will resist as did King
John. Without some form of the STV, (where every
vote is counted and actually worth something as a
form of proportional representation and thereby giving
every citizen a voice to advance their wants and
needs), there will only be a decline of so called
Western Civilization, and suicide bombers will reign
supreme as without a definitive voice the malcontent
will resort to - as some already have! A
disproportional and unfairly representational
government spells disaster!

Josh Thurston

Page 15

�Canadian Injured Workers Alliance
Alliance canadienne des victimes d’accidents et de maladies du travail

Our Goals

CIWA/ACVAMT
Is about
SUPPORT
We are a national network of
injured worker's groups (IWG's)
and we exist to strengthen
and support the work of local
and provincial IWG's across
Canada.

 To work towards a just



INDEPENDENCE
We believe that injured
workers should be in control of
their own destinies &amp; Injured
Workers Groups must be
democratically controlled by
injured workers.



PARTNERSHIPS



We believe that we can best
assist these objectives by
providing training and
educational resources in
partnership with provincial or
territorial organizations of
injured workers and the trade
union movement at all levels.





INFORMATION SHARING
We believe that by sharing
our stories and our experience
we can learn from each other
and become better
educated and exert more
control over our lives.



system of compensation,
rehabilitation and reemployment in all of Canada.
To provide a national forum
for debating issues
concerning injured workers at
national conferences and
board workshops.
To gather and share
information with groups
across Canada.
To improve the Occupational
Health &amp; Safety of workers
across Canada.
To identify and make
available, educational and
training resources produced
by the union movement and
other agencies, that focus on
organizing and maintaining
effective injured worker
groups.
To enhance the local base of
the injured workers
movement through all our
activities.
To form partnerships that will
achieve common goals.

Publications
Available












The VOICE OF INJURED WORKER
PLAIN TALK
HOW TO IMPROVE RELATIONS
BETWEEN INJURED WORKERS &amp;
ORGANIZED LABOUR
REPORT ON RELATIONS WITH LABOUR
SESSION AT CIWA NATIONAL
CONFERENCE, REGINA 1992
RETURNING TO WORK
VOC REHAB &amp; RE-EMPLOYMENT
FROM THE INJURED WORKER'S
PERSPECTIVE
INJURED WORKERS … ON THE MOVE
COMING TOGETHER

VIDEOS &amp; WORKBOOKS
 YOUTH PROJECT MANUAL, 2002
 SURVIVORS, 1997
 TOGETHER WE CAN WIN, 1997
 PEER HELPER TRAINING MANUAL,
2000 - "PEOPLE HELPING PEOPLE"
 LE COMBAT QUOTIDIEN DES VICTIMES
DU TRAVAIL, 1999
To find out more, please contact us at:

CIWA/ACVAMT
P.O. Box 10098, 1201 Jasper Drive
Thunder Bay, ON P7B 6R2
Ph: 807-345-3429
Fx: 807-344-8683
Toll Free: 1-877-787-7010
Email: ciwa@vianet.ca
Web Site: www.ciwa.ca

Connect with an injured workers group near you.
Check out our web site at: www.ciwa.ca and click on "Who to Contact"

 OR 

Call our office at (807) 345-3429 or Toll Free at 1-877-787-7010
This Newsletter is intended to share information of interest to
injured workers/ groups / organizations, union activists and their supporters.
It provides a forum for sharing our experiences - so we can learn from each other - in order to improve the lives of
injured and disabled workers and the system that is there to assist them.
Please help - by sharing your story with us.
Printed by CUPE 87 / Imprimé par le SCFP 87

Page 16

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                    <text>Focus on Benefits
We have seen major changes in Workers Compensation
benefits over the last ten years. Most of the provinces have
"reformed" their WC Acts which has led to reduced benefits
for work related injuries and diseases. Most have moved to a
projected wage loss plan to compensate for permanent
disability. This has led to severe reductions in the number of
injured workers receiving long term benefits. For example, in
Ontario there has been an 85% decrease since 1990 when
projected wage loss came into force.
In response to these changes, the CIWA/ACVAMT Steering
Committee held an interactive workshop in Alberta focusing
on WC Benefits in October of '99. We were joined by local
injured workers and labour reps. in our attempt to better
understand the impact of these changes. This issue of
HIGHLIGHTS captures much of what we found.
As well, we have our regular features including info on our
projects and activities, letters from injured workers and news
from south of the border. Read on.
The Steering Committee meets twice each year and plans to hold similar workshops at each
of it's meetings on various issues of importance to injured and disabled workers. We
welcome your participation when we are in your neighborhood. If interested, give us a call at
the CIWA/ACVAMT OFFICE at 807-345-3429 or EMAIL us at ciwa@norlink.net

Table of Contents

CIWA/ACVAMT
contacts
Visit our Web-site
at http://www.ciwa.ca

................. 2
News &amp; Happenings ......................... 3
Projects &amp; Activities ......................... 4
The History Of WC (Fr/Eng) ........... 5
Principles of WC (Fr/Eng) .......... 6 - 9
Provincial Benefit Comparisons 10 - 11
Violations of WC Principles ............ 12
Improving the System ..................... 13
Letter to the Editor .......................... 14
News from South of the Border ...... 15
CIWA Info ........................................ 16

Page 1

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

PLEASE HELP ………… S U B S C R I B E !

Name:

________________________________

Organization: ________________________________
Address:

Date: ________________________________

Newsletter Subscription:

________________________________
________________________________

Postal Code

________________________________

Phone

________________________________

Fax

________________________________

E-Mail

________________________________

Web Site

________________________________

Injured Worker/Unemployed

$ 5.00 __________

Individuals

$ 10.00 __________

Organizations

$ 15.00 __________

Donations

$

__________

Total

$

____________

Thanks for Your SUPPORT`

Editor’s Note

This newsletter is for sharing and exchanging information. The views and opinions expressed here are those of the
individuals or groups making submissions. We take no responsibility for their accuracy or opinions.

L’ALLIANCE CANADIENNE DES VICTIMES D’ACCIDENTS ET DE MALADIES DU TRAVAIL

P.O. Box 3678
1201 Jasper Drive
Thunder Bay, Ontario. P7B 6E3
Thunder Bay, Ontario. P7B 6R2
Phone: 807-345-3429
email: ciwa@norlink.net
Fax: 807-344-8683
CANADIAN INJURED WORKERS ALLIANCE
Web-site: www.ciwa.ca

Provincial Reps to the Steering Committee
BC … Craig McLachlan, North Vancouver
AB ... James Burke, Calgary
Calgary Injured Workers Assoc.
SK... Robert Lindsay, Regina
Western Injured Workers Society - Sask.
MB... Wayne Desiatnyk, Winnipeg
Injured Workers Assoc. of Manitoba
ON... Joan Crevar, Hamilton
Ontario Network of Injured Workers Groups
QC... Liane Flibotte, Montreal
l’ATTAQ

Page 2

NF... Ron Jesso, Cornerbrook NLIWA
Phil Brake, Labrador City
USWA
NB... Wendy McGee, Saint John
St. John Labour Community Services Inc.
NS... Dave MacKenzie, Pictou County

ADVISORS…
Andy King, Occupational Health Clinic for
Ontario Workers
Orlando Buonastella &amp;
Marion Endicott, Injured Workers Consultants

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

News &amp; Happenings
Thanks to the Social Development
Partnership Program of HRDC for the
funding necessary to produce this
newsletter.

Workers Compensation The Manitoba government
has passed a law making
Board of Manitoba certain Manitoba Workers

We sure appreciate your help !!!

Special

Notice
Upcoming Events
February 2000
International RSI Awareness Day
Feb. 29/2000
www.ctdrn.org/rsiday

March 5,2000
CIWA/ACVAMT Interactive Workshop on
CPP Disability Benefits
Holiday Inn, St. John, Newfoundland

May 19 - 21, 2000

Compensation Board (WCB)
widows &amp; widowers eligible
for a one-time cash
payment. If you received
Manitoba WCB survivor
benefits in the past and
those benefits ended
because you remarried or
entered a common-law
relationship - you may be
entitled to a special $83,000
payment.

To Former Manitoba
WCB Widows and
Widowers

For the Special
Payment information
package and
application form,
contact the Manitoba
WCB by telephone at
(204) 954-4321 within
WCB
Canda toll-free 1-800Workers Compensation 362-3340 or e-mail
Board of Manitoba
claims@wcb.mb.ca

International Injured Workers Conference,
Niagara Falls, NY
Contact: IwonyMary@aol.com

CANADIAN INJURED WORKERS ALLIANCE

Scholarships are available for persons
with disabilities attending university.

L’ALLIANCE CANADIENNE DES VICTIMES D’ACCIDENTS ET
DE MALADIES DU TRAVAIL

Phone us at the CIWA/ACVAMT office for more
information at
807-345-3429
Page 3

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

CIWA/ACVAMT Projects
For more information on any of our projects, give us a call at: 807-345-3429

Look for the "How To" Guide to setting up
Peer Support Groups in your community.
Coming in early 2000.

"COMING TOGETHER" PROJECT
There is increasing pressure to reduce the
costs of Workers Compensation across
Canada. Injured and Disabled Workers are
often not included in the planning for
reforms and have often faced reduced
benefits and services as a result. By having
strong provincial groups, injured workers
across the country will have a larger role to
play in future reforms.

A NEW LOOK
We are still experimenting and looking for
suggestions for new looks for our newsletter.
A new name? Any suggestions?

ATTENTION:
PROVINCIAL INJURED WORKERS GROUPS
Is your Provincial Injured Worker Group
interested in developing a web site?
Need some help?
Two injured workers in B.C. have offered to
provide that help – free of charge.
Contact:
Craig McLachlan boardwarden@componet.com

Or Dann Buss - busstop@busstop.net
Page 4

The vision of Coming Together is to share our
experiences regarding the creation of
provincial organizations. We will share
information regarding our past successes
and failures at organizing at the provincial
level.
We will do this through interviewing 50
injured and disabled workers to collect their
experiences in their efforts to form
provincial organizations. We will then
develop a “how to” guide that includes
lessons learned from forming provincial
organizations, and an analysis of why some
are successful while others are not.
We then plan to host meetings in Provinces
where no provincial organization exists in
order to introduce the "how to guide" and to
host discussions about our experiences
working with other injured and disabled
workers' groups.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

“The History of Workers’ Compensation”
There are changes happening to our Workers
Compensation Systems in Canada. Historically,
Workers Compensation Boards were established in each
province to administer the System. Recently, some of
the Boards have undergone substantial changes,
including their names. New names include:
 Workplace Health and Safety Compensation
Commission (two provinces)
 Workplace Safety and Insurance Board (one
province)
The word “workers” is missing from both examples; in
Ontario, we are also missing the word “compensation.”
This is significant as it demonstrates a shift in
fundamental principles. This was done without public
debate or public consultation.
What are the principles of compensation in operation in
these new systems?
 The employers are the “clients” because they
supposedly pay for the system;







The injured worker is the “customer,” but this
customer has no power to choose. They can’t say,
“no thanks to compensation, I’ll sue instead.” This
leaves no individual leverage. This customer is not
“always right.”
The client (the employer), on the other hand, is to be
served: a) to have his/her fund managed well to
lower his/her costs; b) to protect him/her from
lawsuits.
The employer’s interests are to be served at all costs.
This results in lowered benefits, reduced services,
and getting injured workers off of compensation as
fast as possible.

There is much talk and worrying about OVERcompensation and dependence: this is a way to
legitimize UNDER-compensation. The key feature in
this shift in principles is to place primary concern on the
financial preoccupations of employers and to ignore the
financial reality of injured workers. Is this what the
compensation system is supposed to be all about? No!

"Historique des organismes d’indemnisation des travailleurs et travailleuses"
Il y a des changements qui se produisent dans nos
systèmes d’indemnisation des travailleurs et
travailleuses au Canada. Historiquement, les organismes
d’indemnisation des travailleurs et travailleuses avaient
été instaurés dans chacune des provinces pour
administrer le système. Récemment, certains organismes
ont subi des transformations substantielles, y compris
dans leurs appellations. Parmi les nouvelles appellations
nous retrouvons :
 Workplace Health and Safety Compensation
Commission (deux provinces)
 Workplace Safety and Insurance Board
(Commission de la sécurité et de l'assurance des
travailleurs) (une province)
Le mot « workers » (travailleurs et travailleuses) est
absent dans ces deux appellations. En Ontario, le mot
« compensation » (indemnisation) est absent. Ceci est
significatif, car cela reflète un changement dans les
principes fondamentaux. Ceci a été fait sans débat
public ni consultation publique.
Quels sont les principes d’indemnisation à l’œuvre ici?
 Les employeurs sont les clients parce que,
censément, c’est eux qui paient le système.
 La victime d’un accident ou d’une maladie du

travail est la consommatrice, par contre cette
consommatrice n’a pas le pouvoir de choisir. Elle ne
peut pas dire : « non merci à l’indemnisation, je vais
plutôt poursuivre en justice ». Ceci n’accorde pas de
force individuelle. Cette consommatrice n’a pas
« toujours raison ».
 Cependant, le client (l’employeur) doit être servi : a)
recevoir une bonne gestion de son fonds afin de
réduire les coûts; b) le protéger contre les
poursuites.
 Les intérêts de l’employeur doivent être servis à tout
prix. Ceci se traduit par des prestations réduites,
moins de services et l’annulation des indemnités le
plus tôt possible.
On parle et on se préoccupe beaucoup de SURindemnisation et de dépendance. Ceci est une façon de
légitimer la SOUS-indemnisation. La principale
caractéristique de ce changement dans les principes est
de se préoccuper prioritairement de la situation
financière des employeurs et de ne pas tenir compte de
la réalité financière des victimes d’accidents et de
maladies du travail. Est-ce que le système
d’indemnisation est censé rimer avec cela? Non!

Page 5

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

“Principles of Workers Compensation”
Let’s review the basic principles the Canadian compensation systems were founded on. Provincially
implemented systems came about due to rising discontent (especially in Quebec at first) when workers were
being cast into the streets, forced to become dependent on other families and charity. This was found to be
unacceptable, but the courts were too slow and out of reach to deal with it.
Nova Scotia and Ontario were the first to have systems of compensation implemented in 1915;
Newfoundland was the last in 1950. All provincial systems were based primarily on the exhaustive study by
Sir William Meredith, carried out from 1910-1913. Meredith traveled the world, held endless meetings, and
thought. He came up with a system to protect workers and employers called the Historic Compromise:







Employers: would not get sued (significant), and social stability would be the result;
Workers: no fault system, no delays; non-adversarial, no harassment; an impartial,
independent public board;
Inquiry system: help the worker, give them the benefit of the doubt;
Employers to pay (as they are protected from lawsuits): the burden was not to fall on the
injured worker, their family, or society in general.
Payment was to occur for as long as the disability lasts;
Payment was to be based on the concept of lost wages.

SUMMARY POINTS FROM THE MEREDITH REPORT
 No suing employers (brings about social stability and predictable costs);
 No fault: quick, non-adversarial, balance of power;
 Public/independent system;
 Inquiry system (worker-friendly);
 Employers pay into the system;
 Works as long as there is a disability;
 Workers will receive pay for lost wages.
To limit the period during which compensation is to be paid regardless of the duration of the
disability . . . is in my opinion, not only inconsistent with the principle upon which a true
compensation law is based, but (also) unjust to the injured workman for . . . he will be left
without earning power at a time when his need of an income will presumably be greater than
(before) he was injured.
Meredith, 1915
This is the essence of our reform. We are providing money to injured workers on a fairer
basis—the basis of actual need. Workers will be compensated for their reduced ability to
earn a living—and that’s what workers’ compensation is supposed to be about.
Ontario Liberal government on bringing in “deeming system,” 1990

Page 6

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

« Les principes de l’indemnisation des travailleurs et travailleuses »
Examinons les principes de base selon lesquels les systèmes d’indemnisation canadiens ont été établis. Les systèmes
provinciaux sont apparus à la suite d’un mécontentement grandissant (notamment au Québec au début) quand les
travailleurs et travailleuses étaient jeté-e-s à la rue, forcé-e-s de devenir à la charge d’autres familles et de la charité.
Ceci a été perçu comme inacceptable mais les tribunaux étaient trop lents et inaccessibles pour traiter de ce problème.
La Nouvelle-Écosse et l’Ontario ont été les premières provinces à instaurer des systèmes d’indemnisation en 1915;
Terre-Neuve a été la dernière en 1950. Tous les systèmes provinciaux ont été établis principalement d’après l’étude
exhaustive de William Meredith, réalisée entre 1910 et 1913. Meredith a voyagé partout dans le monde, a organisé
des rencontres interminables et a réfléchi. Il a conçu un système pour protéger les travailleurs et travailleuses ainsi
que les employeurs appelé le « compromis historique » :







Employeurs : ceux-ci ne seraient pas poursuivis en justice (un avantage non négligeable) et il en
résulterait la stabilité sociale.
Travailleurs et travailleuses : système sans responsabilité = pas de délais; pas de confrontation,
pas de harcèlement; un organisme impartial, indépendant et public.
Système d’enquête : aider le travailleur ou la travailleuse, lui accorder le bénéfice du doute.
Les employeurs paieraient (ils sont à l’abri des poursuites) : le fardeau ne devrait pas incomber à la
victime d’un accident ou d’une maladie du travail, ni à sa famille, ni à la société en général.
L’indemnisation devrait durer aussi longtemps que l’incapacité.
L’indemnisation devrait être établie sur la base du salaire perdu.

GRANDES LIGNES DU RAPPORT MEREDITH :
 Pas de poursuites judiciaires des employeurs (ceci favorise la stabilité sociale et des coûts prévisibles).
 Pas de responsabilité : célérité, pas de confrontation, équilibre des forces.
 Système public et indépendant.
 Système d’enquête qui soit favorable aux travailleurs et travailleuses.
 Les employeurs contribuent au système.
 En vigueur aussi longtemps que dure l’incapacité.
 Travailleurs et travailleuses indemnisé-e-s pour le salaire perdu.
Limiter la période durant laquelle l’indemnisation doit avoir lieu sans égard à la durée de
l’incapacité est à mon avis non seulement incohérent avec le principe sur lequel une vraie loi
d’indemnisation est fondée, mais (également) injuste pour le travailleur accidenté, parce qu’il sera
laissé sans possibilité de revenu à un moment où son besoin (d’un revenu) sera vraisemblablement
plus grand qu’avant son accident du travail.
Meredith, 1915
Voilà l’essence de notre réforme. Nous donnons de l’argent aux victimes d’accidents et de maladies
du travail sur une base plus équitable, sur la base du besoin réel. Les travailleurs et travailleuses
sont indemnisé-e-s pour leur capacité réduite de gagner leur vie; c’est ce que l’indemnisation des
travailleurs et travailleuses est censée être.
Le gouvernement libéral d’Ontario lors de l’introduction du système d’évaluation (deeming system)
en 1990.

Page 7

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

On that fundamental principle of justice . . . we have an obligation to move heaven and earth
to put the injured worker in the position that the injured worker would have been in had it
not been for the accident.
In these days of social unrest . . . it would be the gravest mistake if questions as to the scope of
the proposed legislation was to be determined, not by consideration of what is just to the
working man, but of what he can be least put off with or if the legislature were to be deterred
from passing a law designed to do full justice, owing to groundless fears that disaster to the
industries of the province would follow from the enactment of it.

Meredith, Final Report, 1915

Meredith finished his report with the following statements:
1. Justice: do what is right;
2. Do not mix up compensation with employer concerns.
Meredith’s principles were all excellent principles. He was the head of the Conservative Party, whose
platform usually included a strong employer lobby. However, these were days of social unrest. Workers
WON this system, and the system has something to fear if they are sufficiently unhappy.
We don’t want to go back to suing. These principles have stayed more or less intact over the decades, until
recently. Improvements have been made on their foundation (i.e., 55% went up to 75% of net; rehab; cost of
living). These reflect general improvements in society as a whole. If we want to be legal about it, there
have been necessary corrections to keep the system more or less in line with what the courts would give.
Until recently, any reforms would be couched in similar language. We have an obligation to adhere to these
principles.
We now have a dramatic change whereby the system that was designed to take injured workers off the
streets is throwing them onto the streets again. Today, we want to examine where we are at in regard to the
fundamental principles of compensation in each province.
“Workers’ compensation is not a charity to be more or less generous depending on whether
or not these are economic good times.”
Meredith, 1915

Page 8

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Selon ce principe fondamental de justice, nous avons l’obligation de tout faire pour placer la
victime d’un accident ou d’une maladie du travail dans la position dans laquelle elle aurait
été si ce n’eut été de l’accident ou de la maladie du travail.
En cette époque de troubles sociaux, ce serait une erreur des plus grave si les questions
touchant la portée de la loi proposée devaient être décidées non par la considération de ce
qui est juste pour le travailleur, mais bien par ce qui le déroutera le moins, ou si la
législature devait être dissuadée d’adopter une loi visant à donner pleine justice, à cause de
craintes non fondées que ce serait désastreux pour les industries de la province en pareil cas.
Meredith, rapport final, 1915

Meredith a conclusion rapport par les déclarations suivantes :
1. Justice : faites ce qui est juste;
2. Ne confondez pas indemnisation et préoccupations des employeurs.
Les principes de Meredith étaient tous excellents. Il était à la tête du parti conservateur dont le programme
comportait habituellement de fortes pressions auprès du patronat. Cependant, c’était une époque de tensions
sociales. Les travailleurs et travailleuses ont mérité ce système et le système a quelque chose à craindre si
ces personnes sont assez mécontentes.
Nous ne voulons pas retourner aux poursuites judiciaires. Ces principes sont demeurés plus ou moins intacts
au cours des décennies, soit jusqu’à récemment. On a fait des améliorations grâce à ces principes : on est
passé de 55 % à 75 % du salaire brut; la réadaptation; l’indexation au coût de la vie. Ceci reflète les
améliorations générales de la société dans son ensemble. Si nous voulons en parler sur le plan juridique, il y
a eu des ajustements nécessaires pour garder le système plus ou moins en accord avec ce que les tribunaux
accorderaient. Jusqu’à récemment, toute réforme serait formulée en pareils termes. Nous avons l’obligation
d’adhérer à ces principes.
Nous avons maintenant un changement radical selon lequel le système qui avait été conçu pour sortir les
victimes du travail de la rue est en train de les retourner à la rue. Aujourd’hui, nous voulons examiner où
nous en sommes quant aux principes fondamentaux d’indemnisation de chaque province.
« L’indemnisation des travailleurs et travailleuses n’est pas un système de charité dans
lequel on est plus ou moins généreux selon le contexte économique. »
Meredith, 1915

Page 9

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

PROVINCIAL WORKERS' COMPENSATION BENEFITS - PRESENT COMPARISONS
NF
BASE RATE
Net
benefits - 80%

NS

PEI

NB

QC

ON

MB

75% Net 85% Net 85% Net
95% Net
85% of
90% of Net
85%
Net
after 30
days
CEILING ON INSURED EARNINGS - Not to exceed maximum Annual Earnings up to
$31,800
$44,600
$50,500
Approx.
$54,000
ARE BENEFITS INDEXED
Only for
Cost of
No
Yes -- based
full EEL
living
on NBIAE
(estimate (2%)
d
economic
loss)
TIME LIMIT ON FULL BENEFITS
No-Not until No
Regular
depends
maximu
benefits
on
m
usually paid
medical
medical
until able to
informati recovery
RTW
on
BENEFITS FOR A PERMANENT INJURY
Wage
Wage
Deemed
LTD benefits
loss with
loss
Wage
pd. Monthly deeming
Loss
- regular
minus
deemed and
then only
85% of
difference
UPON RETURN TO WORK
Loss of
Top up at Benefits
Benefits
benefits - 85% of
Stop
cease unless
- partial
loss of
wage loss
earnings
benefits stop

WHEN JOB LOST
Re-injury ?
on old
claim

No
benefits

WHEN DISABILITY WORSENS
Re-injury Hard
Reclaim
fight for
evaluated
return to
benefits

Page 10

SK

AB

BC

90% of
Net

90%
Net

75% gross

Based on
$48,000
gross

Based
on
$45,600

Based on
$56,900

Yes

Very
limited

On
Pensions
only

Yes -consumer
price
index

100%
cost of
living

Stats.
Can.- CPI
based on
6 months

No

Yes
(medical
guides are
used)

6 weeks,
then
average
earnings

No

Varies
with
medical
opinion

1 year
based on
provisions

Lump
Sum for
Permanent
Impairme
nt

Deemed
earnings,
NEL for
pain and
suffering

Deeming
on PPD

Wage
loss

Pension
&amp;

Pension,
wage loss

Benefits
stopped or
earnings
deducted

Earnings
deducted

Wage loss,
less
deeming

No benefits,
unless proven
accidentrelated

No
benefits,
unless
proven
accidentrelated

No
benefits,
unless
proven
accidentrelated

Benefits may
be adjusted.
May be
entitled to
PPI increase.

New claim
at CSST,
usually
refused

Deteriorat
ion must
be
significant

economic

loss
supplem
ent

Deeming
: even
though
WCB
cannot
deem
wages
since
1994

Benefits
stopped
-- ELS

Wage loss
stopped,
functional
pension
continues

Wage Loss
Less
Deeming

Non
Benefits

No
benefits

Reassessment

Reevaluate

Reopening

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance
NF
NS
PEI
NB
CPP /QPP REDUCTION TO WC BENEFITS
75% WC 50%
100% lost CPP
reclaimed lost
associated to
injury, WCB
reduced
BENEFITS REDUCED BY
CPP,
Negotia Collateral
Prov.
ted
Benefits
pensions, contract
company takes
pensions
priority
AFTER AGE 65
Possibilit CPP
y of 2
plus 5%
years
tops up
lump
sum

QC

ON

MB

SK

AB

BC

Combined
not to
exceed
full
benefits

Yes 100%
(dollar for
dollar)

Yes -- full
reduction

Yes,
50% of
CPP
contributi
on

No-after
June 1,
1995

No
except :
for
survivors

Any
material
change of
circumsta
nce

Any
income

Yes:
re-assess
ments
(RTW,
projected
pay
raise)

Lack of
cooperation

25%
reduction
every year

Paltry
retirement
award

WCB
pension

Annuity
begins
after
disabled
for two
years

Reducing
WCB
pension

Injured
before
50, for
life, after
50, 1/15
reduction
/ year)

No, but
policy is
becoming
tougher &amp;
tougher

Yes (cost
of living,
net comp.
of 85%,
retirement
award,
etc.

No

No

No-- just
not
paying

Not yet

Over Compensa
tion
Competiti
on

Competit
ion,
unfunded
workers
are lazy &amp;
cheaters

N/A

None

Preexisting
condition

N/A

Blue cross,
life insurance,
savings,
RRSP's

Benefits
packages

No perm.
comp.
after 65,
no actual
wage loss

Pain and
suffering,
loss of
benefits
package
(i.e., dental,
vision)

Company

Benefits

Pensions,
beg for
homecare

Level of
benefits,
overpayments,
CPP, "family
income",
survivors
benefits

Level of
Benefits,
lack of
retirement
benefits

Injured
worker cut
off due to
fake and
unsuitable
RTW

Interpretati
on of
doctor's
reports

Supreme
Court:
injured
workers
cannot
get
proper
medical
care

Cut
benefits,
Lost
earnings
potential

Entire
system
(Royal
Commiss
ion
Report),
Death
benefits

Vacation pay,
bonuses,
overtime, sick
leave, EI, etc.

Benefits
cease -- 5%
pension pd.
To off-set
reduced CPP
benefits due
to injury.
HAVE BENEFITS BEEN CUT RECENTLY
No
No
Yes
Yes -- 3 day
wait period;
related
expenses;
pension
lowered to
85%
WHAT WERE THE REASONS FOR CUTS
WC
Harder to
Unfunded
unfunded
get long
liability;
liability
term
make more
benefits
after injury
NOT COMPENSATED
Home
Pension
care,
and
special
drug
company plan
perks
loss

Benefits
cease

Pain &amp;
suffering,
mental
stress,
chronic
pain

ISSUES BEING CONTESTED
Consulting
CPP -Several
Doctors,
benefits
reports,
increased
protection
of privacy

benefit
plan,
pain &amp;
suffering

Page 11

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Page 12

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Violations of the Principles of Compensation
In our workshop, we identified violations of the original principles of Workers' Compensation as laid
out by Meredith as follows:
1. BASE AND CEILING: in each province,
practices violate the principle of “workers will
receive pay for lost wages.”
2. INDEXATION: ideal would be full indexation
of cost-of-living upheld. Lowered levels of
compensation violate the principle of wage loss
replacement. When compensation doesn’t cover
workplace pensions or dental plans, it violates
the principle of wage loss replacement. Cost of
living protection was intended to do the
following:
∙ Full wage loss protection;
∙ Compensates the injured worker for as long
as the disability lasts;
∙ Requires the employer to pay, rather than
transferring the cost to society.
Therefore, reduced cost of living protection also
violates the principle of wage loss replacement.
3. TIME LIMITS: violates the principles in each
province in which compensation systems cut
people off before they are recovered. We must
examine the role of the medical establishment in
this regard.
4. PERMANENT: in those provinces where there
is wage loss and deeming, the principles of
wage loss replacement and “as long as there is a
disability” are violated.
5. RETURNING TO WORK: where workers’
compensation benefits are discontinued because
a disabled worker is receiving wages, the
principle of “as long as there is a disability” is
violated; also wage loss replacement is violated
in cases where the injured worker was deemed
at a lower paying job.
6. JOB LOSS: where the WCB takes no
responsibility, the principle “as long as
disability lasts” is violated. It also violates the
principle of non-burden to the family and
society.
7. WORSENING: in provinces where injured
workers must prove significant “worsening” or
deterioration, the principles of “as long as there
is a disability” and non-burden to the family and
society are violated.

8. CPP: in each province except for Alberta and
British Columbia (with the exception of
survivors benefits), the principle of “the
employer pays” is violated. The employers end
up, in effect, being subsidized.
9. REDUCTIONS: in provinces where benefits
are reduced due to the injured worker receiving
other forms of income (such as provincial
pensions, company pensions, vacation pay,
bonuses, overtime, sick leave, EI, or any change
in one’s material circumstances), the principle
of wage loss replacement is violated. These
pensions, etc. may be/have been part of the
worker’s salary and benefit package, lending to
their overall quality of life.
10. BENEFITS END AT AGE 65: reductions
violate the principle “as long as there is a
disability.” Also violates the principle of
“employers pay into the system” (employers are
effectively transferring their responsibilities).
11. CUTS: unfunded liability violates the principle
of “employers pay.” It gives the message that
economic considerations (in the life of an
injured worker) are not relevant.
12. EXCUSES: operating on the premise that
workers are fundamentally lazy and need to be
pushed back to work/off compensation violates
the principles of “to be paid as long as the
disability lasts” and “not to be adversarial.”
13. NOT COMPENSATED: failing to
compensate injured workers for “non-wage”
benefits lost after injury (i.e., company pension,
drug and dental family plans, life insurance,
RRSP contributions), as well as general pain
and suffering, violates the principles of “as long
as there is disability,” “employers pay,” and
“non-burden to the family and society.”
14. OTHER: in cases where survivors or death
benefits are lacking, the principle of employers
paying into the system is violated. The worker’s
lost wages are also not compensated to the
surviving family members: a portion could be
beneficial in at least covering burial costs, etc.

Page 13

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Improving the System: How to improve our benefits
Participants responded to the following four
questions from their respective regions:
1. What successes have we had, in the past, in
improving benefits? What was done to
achieve success?
2. What plans are presently in place to address
these issues in your province?
3. What do we want to change in our benefit
structure? What are our goals?
4. How can we achieve our goals?
Eastern Canada:
1. Successes: the lobbying of injured workers
and labour has resulted in chronic pain being
recognized as injury. Workers Compensation
denial of benefits have opened the door to
suing employers. This is with the assistance
of injured workers, as well as politicians and
legal advocates.
2. Plans: lobby for legislation changes and
benefits increases; upcoming court case
(CPP).
3. Goals: want to work toward fair
compensation for loss of earnings, getting rid
of the ceiling on earnings, and not offsetting
CPP.
4. How? Organize injured workers groups and
work with CIWA/ACVAMT, have closer
relations with labour, educate the general
public, get support from public service
organizations and churches.
Central Canada:
1. Successes: a) Supplemental Benefits: a joint
public campaign that enhanced benefits to
more than 10,000 injured workers to a tune of
$50,000,000 annually; b) $200 monthly
increase in pension benefits for unemployed
injured workers who were injured prior to

Page 14

1990; c) full cost of living in 1985 was
initiated by injured workers demonstrating at
the opening of the legislature session; d) CPP
benefits not deducted from WCB benefits in
Alberta.
2. Plans: call for independent inquiry of the
Alberta WCB; continue with the current
campaign to save chronic pain compensation;
organize a campaign to prevent abuse (of
injured workers) within the returning to work
process (i.e., demeaning work); integrate CPP
and compensation benefits; continue with the
favourable changes that have occurred in
Manitoba’s Workers’ Compensation Act.
3. Goals: want to work toward Just
Compensation; use the Meredith Principles;
obtain job security or full compensation for
injured workers.
4. How? Organize public forums and
demonstrations, work to increase awareness,
form working coalitions (i.e., with labour,
injured workers groups, advocates, present
government or members of the opposition),
create a crisis, conduct long-term planning,
and continue sharing information.
Western Canada:
Using the BC Royal Commission as an example:
1. Successes: none; in fact, after two years the
result has been possible loss of the benefits we
already have.
2. Plans: canvassing government and the WCB
Board of Directors.
3. Goals: to apply the procedures, policies, and
legislation that has been published.
4. How? Demonstrate to the WCB and
government that they have already recognized
the deficiencies within the system.

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Letters to the Editor
(from our Web Site)
Dear Editor!

Dear Editor:

My name is Djuro Maljkovic and I am an injured
worker for a long, long time. I was injured in 1975
working in the Lincoln Electric Co. in Toronto. In
spite of my back injury that never got better, I worked
for Hamburg Dental Lab., until 1987 when I re-injured
my lower back and injured my upper back. I went
back on full benefits from (then WCB) now WSIB. I
was tortured by WCB endless times. I even had a
nervous breakdown. My marriage fell apart, and I was
on the verge of killing my self.

I'm an injured worker and have tried every possible
way to get my benefits from the Workers'
Compensation Board of Alberta. It has been
impossible. I want to let you know a little about my
injury.

I moved to the Province of Quebec, thinking that all of
my problems will stay behind, but it wasn't like that.
Problem with WSIB followed me and got even more
complicated! Because I have had two claim numbers,
my file ended up in the Complex Case Unit in
Toronto, and a decision was rendered in my favour in
1992.
Some time in 1996, I was contacted by a Claims
Adjudicator in Ottawa. He told me that I was
overpaid, and that I must pay back $7,000 dollars. I
contacted Roy Careless in Hamilton, Ont. to represent
me and he took $300 dollars from me and did nothing.
So, I hired a lawyer - Mrs. Foy in Kingston, Ont. from
"Neligan Power" based in Ottawa. She gave me the
run-a-round on $100 an hour, raised to $200 an hour
without any decision or appeal. Then, I hired Bill
Johnston from Ciw. Consultants (Canadian Injured
Workers' Consultants) based on 1000 Huron St.,
London, Ont. He took $400 dollars, a so-called
"RETAINER" and I never heard from him again.

I started working in a "sandblasting and painting"
company in November, 1980. In 1985, the Alberta
Health and Safety Department sent a team of three
specialists to my workplace. After a week working
there, they left and we (the workers) never heard about
the results of the inspection. The Health and Safety
Department told the Company's Management that the
sand used in the process contained a high grade of
Silicon Oxide. I quit my Job in 1988, three years after
the inspection was carried out. I did not know I was
taking with me an "acute silicosis". I looked for
another job and worked one more year in Ontario.
Then I felt very ill, my health was ruined. I quit my
job there and returned to Alberta. I remained working
for another year until August 1991, when I had to quit
my job for good.
The Workers' Compensation Board made their
calculation and gave me an "Award" of $322.28 per
month. Then, they told me to go back to a job where I
would have no contact with airborne, or any thing that
would aggravate my health.

I think that I hit the wall. I don't know what to do? I
asked (before of any previous actions I had taken) for
assistance from the Workers' Advisor and I was
refused. Please, can you help me? I can't go through
misery again! I would rather end up dead!

My problem was not only respiratory. My physical
impairment, restricted my ability to do my job. Any
physical activity creates a major problem for me.
Seeing that there was no solution, I wrote to the
International Labour Office (ILO). The answer was
"The Canadian Government has ratified none of the
ILO conventions", up to date. They supplied me with
the related Convention's copies. I followed up by
writing letters without any result.

Yours truly!
Djuro (George) Maljkovic

I don't know if my story and opinion is of your
interest. I let you have them anyway.
Luis A. Bachmann
Edmonton, Alberta

Page 15

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

NEWS FROM SOUTH OF THE BOARDER
(REPRINTED WITH PERMISSION FROM THE NATIONAL WORKPLACE INJURY LITIGATOR, A NEWSLETTER FROM DENVER, COLORADO)

Insurance CEO Compensation Skyrockets
The average 1997 CEO salary in
a publicly held insurance
company was $1,399,459,
according to a recent study by the
Firemark Group and SNL
Securities. So what?, you might
say, jaded by endless "dot com"
stories of absurd bonanzas. But
available salary documents don't
tell the whole story of executive
compensation. Bonuses and
stock options now comprise a
huge portion of the standard
package. And some CEOs may
draw multiple salaries from
separately incorporated
companies within insurer
"groups" or "families".

The reported compensation
figures - i.e. everything but
unexercised stock options - for
the top ten most highly
compensated insurance CEOs for
1997 ranged from $19,573,910 to
$4,919,337, for an average of
$7,826,656. The average percent
increase from 1996 to 1997 for
this "top ten" was over 200%!
The largest, typically unreported,
component of insurance CEO
compensation, however, is
unexercised stock option. When
the above figures were "option
adjusted" to include this value,
they ranged from $175,046,554
(Sanford Weill of Travelers) to

$10,215,700 - a truly amazing
average of $35,820,089!
The "Crystal Report", a periodical
which tracks executive
compensation, recently produced
an interesting statistic along
similar lines regarding HMO
CEO compensation. It found
that, adjusting for size and
profitability of a company, CEOs
for HMOs and healthcare
companies make 66% more than
the average CEO of any company
of similar size. This is occurring
notwithstanding the relatively
poor performance lately by
HMOs and the healthcare
industry.

Lower Premiums Mean Higher Profits, Not Higher Benefits
According to the Missouri Department of Insurance,
that state continues to be on the forefront of lower
premium costs to employers and higher profits to
insurers. For every premium dollar collected in
1998, only 58.7¢ was paid or reserved on workers'
compensation benefits. This Loss Ratio is expected
to allow insurers to earn a profit ratio of 26¢ per
premium dollar collected, after the operating
expenses are deducted, for the second year in a row.
"Relief from workers comp costs continues
unabated for Missouri's business community and
workers," said Keith Wenzel, the state's insurance
director.
Ironically, however, benefits to injured workers or
their families haven't appreciable increased since
1980, other than for the annual adjustment to the
maximum benefits available to the highest wage
earners.
Of note and significance to other states faced with
reform is what occurred in Missouri following
Page 16

significant reforms in 1993. Through deregulation,
elimination of the monopoly upon rate making, and
open market competition between insurers,
employers have received lower costs for workers'
compensation and benefits have not been
emasculated for injured workers. Missouri's five
year experience could be a model for those states
facing future reform efforts, as substantial
regression of workers' benefits has thus far been
avoided.
It is thus possible for meaningful financial savings
to be secured by employers, and not from cutting
benefits to injured workers, but by focusing reform
on insurers and their ability to compete. By opening
up the market and by creating a competitive
insurance company for which the state "guaranteed"
the reserves, over 164 insurers have filed rate
reduction requests through June, 1999 alone.
Editor's Note: We wonder if increased
competition means it's harder for an injured
worker to get benefits?

�Alliance canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

CIWA/ACVAMT
Is about

Our Goals

SUPPORT
We are a national network of injured
worker's groups (IWG's) and we exist to
strengthen and support the work of local
and provincial IWG's across Canada.
INDEPENDENCE
We believe that injured workers should be
in control of their own destinies &amp; Injured
Workers groups must be democratically
controlled by injured workers.
PARTNERSHIPS
We believe that we can best assist these
objectives by providing training and
educational resources in partnership with
provincial or territorial organizations of
injured workers and the trade union
movement at all levels.
INFORMATION SHARING
We believe that by sharing our stories and
our experience we can learn from each
other and become better educated and
exert more control over our lives.

To work towards a just system of
compensation, rehabilitation and
re-employment in all of Canada.
To provide a national forum for
debating issues concerning
injured workers at national
conferences and board
workshops.
To gather and share information
with groups across Canada.
To improve the Occupational
Health &amp; Safety of workers across
Canada.
To identify and make available,
educational and training
resources produced by the union
movement and other agencies,
that focus on organizing and
maintaining effective injured
worker groups.
To enhance the local base of the
injured workers movement
through all our activities.
To form partnerships that will
achieve common goals.

To connect with the injured workers group nearest you
check out our web site at: www.ciwa.ca
and click on people and organizations
 OR 
Call the office at (807) 345-3429
This Newsletter is intended to share information of interest to injured workers, union activists
and their supporters.
It provides a forum for sharing our experiences - so we can learn from each other - in order to
improve the lives of injured and disabled workers and the system that is there to assist them.
Please help - by sharing your story with us.
Printed by CUPE 87

Page 17

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                    <text>CANADIAN PUBLICATION MAIL SALES AGREEMENT #1685422&#13;
&#13;
Duty To Accommodate&#13;
Re: Human Rights Tribunals&#13;
Unions And Employers&#13;
We are starting to see a very serious trend regarding lack of employer concern for employees,&#13;
and fair treatment in regard to Duties to Accommodate. Over the past decade we have seen&#13;
many employers not looking after their employees by not accommodating them back into the&#13;
work force. Society has always placed the responsibility of Duty to Accommodate, solely on the&#13;
employer. I believe that Unions need to be held dually responsible, and ensure that their&#13;
members are properly represented.&#13;
An example of how responsibilities should be placed on unions as well as employers, is&#13;
witnessed in the DECISION OF THE HUMAN RIGHTS TRIBUNAL, October 10, 2003 according to&#13;
Section 28 (2) of the Saskatchewan Human Rights Code (―Code‖) and the Duty to&#13;
Accommodate in the workplace, in the case of Gary Wayne Kivela vs. the Canadian Union of&#13;
Public Employees (CUPE) Local 21 and the City of Regina, in the.&#13;
Both parties were held responsible, the employer, for not accommodating; and the union for&#13;
non-representation. The award for damages to the employee by the Tribunal’s Decision will&#13;
cost the employer and the union a tremendous amount of money now in the future.&#13;
Some unions even tell their members that they are not obligated to represent employees&#13;
regarding WCB CLAIMS. This issue must surely also come also under non-representation.&#13;
Employers and unions must realize from the outcome of this Human Rights Tribunal that they&#13;
are both responsible for ensuring that the injured worker or anyone with a disability must be&#13;
represented and accommodated in returning the individual back into the work force. We&#13;
understand that there are already three more possible human rights cases in the process, in&#13;
the Province of Saskatchewan alone.&#13;
Empowered with the confidence that proper union representation is available for members, a&#13;
much stronger, productive, and united force in the workplace would exist.&#13;
Robert Lindsay&#13;
&#13;
Table of Contents&#13;
CIWA/ACVAMT contacts ....................................... 2&#13;
Special Appreciation.............................................. 3&#13;
Healthy Workplaces .............................................. 4&#13;
Study on Charitable Fundraisers ............................ 5&#13;
Short Stats ........................................................... 6&#13;
Eye Exercises ........................................................ 6&#13;
Bridging the GAP ................................................... 7&#13;
C.I.W.A./ACVAMT Activities ............................... 8 - 9&#13;
Miscellaneous .......................................................10&#13;
WorkSafe .............................................................11&#13;
CIWA/ACVAMT Info ............................................. 12&#13;
&#13;
Page 1&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
PLEASE HELP ………… S U B S C R I B E T O D A Y !&#13;
Name:&#13;
&#13;
________________________________&#13;
&#13;
Date:&#13;
&#13;
Organization:&#13;
&#13;
________________________________&#13;
&#13;
Address:&#13;
&#13;
________________________________&#13;
&#13;
Highlights is published 4 times per year&#13;
&#13;
________________________________&#13;
&#13;
Injured Worker/Unemployed&#13;
&#13;
$ 5.00 __________&#13;
&#13;
Postal Code&#13;
&#13;
________________________________&#13;
&#13;
Individuals&#13;
&#13;
$ 10.00 __________&#13;
&#13;
Phone&#13;
&#13;
________________________________&#13;
&#13;
Organizations&#13;
&#13;
$ 15.00 __________&#13;
&#13;
Fax&#13;
&#13;
________________________________&#13;
&#13;
Donations&#13;
&#13;
$&#13;
&#13;
E-Mail&#13;
&#13;
________________________________&#13;
&#13;
Total&#13;
&#13;
Web Site&#13;
&#13;
________________________________&#13;
&#13;
THANKS for Your SUPPORT!&#13;
&#13;
________________________________&#13;
&#13;
Newsletter Subscription:&#13;
&#13;
$&#13;
&#13;
__________&#13;
__________&#13;
&#13;
Editor’s Note&#13;
&#13;
This newsletter is for sharing and exchanging information. The views and opinions expressed here are those of&#13;
the individuals or groups making submissions. We take no responsibility for their accuracy or for their opinions.&#13;
&#13;
PROVINCIAL REPS TO THE STEERING COMMITTEE&#13;
VOLUNTEER BOARD OF DIRECTORS…&#13;
&#13;
EXECUTIVE OFFICERS…&#13;
&#13;
BC ... Lee Harrison, Surrey, BC&#13;
&#13;
President&#13;
Secretary&#13;
Treasurer&#13;
&#13;
AB… Gerry Gray, Red Deer&#13;
SK ... Robert Lindsay, Regina&#13;
Western Injured Workers Society (Sask.)&#13;
&#13;
Phil Brake&#13;
Rob Lindsay&#13;
Vincent Boyce&#13;
&#13;
ADVISORS…&#13;
Andy King, U.S.W.A.&#13;
Orlando Buonastella &amp;&#13;
Marion Endicott, Injured Workers Consultants&#13;
&#13;
MB… Vincent Boyce, Winnipeg&#13;
LAB&#13;
&#13;
Phil Brake, Labrador City&#13;
&#13;
NS...&#13;
&#13;
Dave MacKenzie, Pictou County&#13;
&#13;
PEI ... Leonard J. Crawford, Summerside&#13;
&#13;
STAFF…&#13;
Monika Wiitala, Bookkeeper, Desktop Publisher,&#13;
Database Manager, General Office Person&#13;
&#13;
L’ALLIANCE CANADIENNE DES VICTIMES D’ACCIDENTS ET DE MALADIES DU TRAVAIL&#13;
&#13;
MAILING ADDRESS:&#13;
&#13;
P.O. Box 10098&#13;
Thunder Bay, Ontario. P7B 6T6&#13;
Phone: 807-345-3429&#13;
Fax: 807-344-8683&#13;
&#13;
Page 2&#13;
&#13;
CANADIAN INJURED WORKERS ALLIANCE&#13;
email: ciwa@vianet.ca&#13;
&#13;
Toll Free 1-877-787-7010&#13;
&#13;
Web-site: www.ciwa.ca&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
Special Appreciation&#13;
Donation of Air-Miles&#13;
From: Mr. Tom White&#13;
We would like to express our sincere appreciation and thanks to Mr. Tom White in&#13;
Labrador – Newfoundland, for his generous donation of air miles to our organization.&#13;
This donation enabled five of our Steering Committee members as well as one staff&#13;
person to meet in Vancouver, BC. Each year our Steering Committee meets in&#13;
different cities across Canada and invites local injured worker groups to attend&#13;
workshops specially designed to answer any questions which they may have&#13;
regarding our organization or organizing their own group.&#13;
CIWA is a national organization that exists to strengthen and support the work of&#13;
local, provincial and territorial injured workers’ groups across Canada. We believe&#13;
that we can best assist in these objectives by providing training and educational&#13;
resources in partnership with provincial or territorial organizations of injured workers&#13;
and labour organizations.&#13;
Recently with the help of injured workers and youth, we developed a project called&#13;
the Youth Project. The Youth Project was created to increase awareness of&#13;
occupational health and safety and to reduce the incidence of workplace injury and&#13;
disease among young workers. In addition, the project aimed to increase the&#13;
involvement of young people in community-based injured workers’ organizations.&#13;
&#13;
Once again, a big thank you to Mr. Tom White for his&#13;
very generous donation.&#13;
&#13;
Page 3&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
Are Healthy Workplaces more&#13;
productive?&#13;
&#13;
De milieux de travail sains sont-ils&#13;
plus productifs?&#13;
&#13;
Friday, June 6, 2003 – Are healthy workplaces&#13;
more productive? It would certainly be hard to&#13;
argue the converse.&#13;
&#13;
Le Vendredi, 6 juin 2003 – Des milieux de travail sains&#13;
sont-ils productifs ? Il serait certes difficile de soutenir le&#13;
contraire.&#13;
&#13;
Intuitively, there have to be benefits from&#13;
ensuring a healthy workforce and a healthy&#13;
workplace. But, as with all population health&#13;
matters, it isn’t so easy to quantify the impact on&#13;
output of a dollar spent on improving working&#13;
conditions. Nor is it easy to determine how much&#13;
of the benefit accrues to the employer, to the&#13;
individual, and to society as a whole. And that, of&#13;
course, raises the question of who should be&#13;
responsible for ensuring a healthy workplace.&#13;
&#13;
Intuitivement, s’assurer que la main-d’œuvre est en santé&#13;
et que les milieux de travail sont sains doit sûrement&#13;
présenter des avantages. Mais, comme c’est le cas de&#13;
toutes les questions relatives à la santé de la population, il&#13;
n’est pas facile de chiffrer l’impact sur la production d’un&#13;
dollar dépensé pour améliorer les conditions de travail. Il&#13;
n’est pas facile non plus de déterminer la proportion de&#13;
l’avantage qui est dévolue à l’employeur, à l’employé et à la&#13;
société dans son ensemble. Pour cette raison, on peut se&#13;
demander à qui devrait revenir la responsabilité d’assurer&#13;
un milieu de travail sain.&#13;
&#13;
Email News received from:&#13;
―e-network‖ &lt;e-network@lists.cprn.org&gt;&#13;
&#13;
In a recent report prepared for Health Canada,&#13;
Work Network Research Associate, Graham Lowe,&#13;
explores the relationship between workplace&#13;
health and productivity. He tackles two questions&#13;
from an interdisciplinary perspective:&#13;
&#13;
&#13;
What work environment and organizational&#13;
factors improve workers’ health and wellbeing?&#13;
&#13;
&#13;
&#13;
Are organizations that promote good health&#13;
for their employees more productive?&#13;
&#13;
Lowe’s message for employers: workplace&#13;
wellness programs can yield cost savings and&#13;
productivity payoffs.&#13;
But he also points to the public policy interest in&#13;
workplace health. Healthy work environments&#13;
contribute to the well-being of workers and to&#13;
economic performance. They also reduce the&#13;
overall costs of both public and private health&#13;
care. Lowe concludes that governments must&#13;
treat health, employment and economic issues as&#13;
related policy spheres.&#13;
For plenty of other interesting related material&#13;
(all downloadable), and a weblog on high quality&#13;
work that is updated daily, visit the Web site of&#13;
The Graham Lowe Group at:&#13;
www.grahamlowe.ca&#13;
&#13;
Page 4&#13;
&#13;
Email News received from:&#13;
&#13;
―e-network‖ &lt;e-network@lists.cprn.org&gt;&#13;
&#13;
Dans un rapport récent préparé pour Santé Canada,&#13;
Graham Lowe, associé de recherche au Réseau de la maind’œuvre, analyse les liens qui existent entre un milieu de&#13;
travail sain et la productivité. Il aborde deux questions dans&#13;
une perspective interdisciplinaire :&#13;
&#13;
&#13;
Quels sont les aspects du milieu de travail et les&#13;
facteurs organisationnels qui contribuent à améliorer la&#13;
santé et le bien-être des travailleurs ?&#13;
&#13;
&#13;
&#13;
Les organisations qui font la promotion de la bonne&#13;
santé de leurs employés sont-elles plus productives ?&#13;
&#13;
Le message de Lowe pour les employeurs : les programmes&#13;
de mieux-être en milieu de travail peuvent entraîner des&#13;
réductions de coûts et des gains de productivité.&#13;
Mais il souligne aussi l’intérêt que la santé en milieu de&#13;
travail soulève pour les politiques publiques. Des milieux de&#13;
travail sains contribuent au bien-être des travailleurs et à la&#13;
performance économique. Ils permettent aussi de réduire&#13;
les coûts d’ensemble des régimes publics et privés de soins&#13;
de santé. Lowe conclut que les gouvernements doivent&#13;
considérer la santé, l’emploi et les questions économiques&#13;
comme des domaines de politiques connexes.&#13;
Pour de nombreux autres travaux d’intérêts connexes (tous&#13;
téléchargeables) et un relevé de travaux de haute qualité&#13;
qui est mis à jour quotidiennement, visitez le site Web «&#13;
The Graham Lowe Group » à l’adresse :&#13;
www.grahamlowe.ca&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
The following is a condensed news release concerning highlights of a study released March 24, 2003 by the Canadian&#13;
Policy Research Networks (CPRN) and the Association of Fundraising Professions (AFP). The study is the first to&#13;
assess the working conditions, standards and professional concerns of fundraisers across Canada. A Power Point&#13;
presentation of the highlights is available on the CPRN and AFP Web sites at www.afpnet.org.&#13;
&#13;
Study on Canadian Charitable Fundraisers – A First&#13;
March 24, 2003 – Toronto, ON – Professional fundraisers&#13;
are the key to the future success of Canada’s non-profit&#13;
sector. Canadians have come to rely on non-profit&#13;
organizations to deliver an increasing range of essential&#13;
goods and services. At the same time, public sector&#13;
cutbacks have left the non-profit sector facing increasing&#13;
demand with diminished resources. This leaves nonprofit organizations more dependent on fundraising than&#13;
ever before.&#13;
Despite this, we know very little about the professionals&#13;
charged with generating non-profit resources. A new&#13;
study by the Association of Fundraising Professionals&#13;
(AFP) and the Canadian Policy Research Networks&#13;
(CPRN) addresses that knowledge gap. AFP hopes to&#13;
use the data collected in the study to promote the&#13;
critical importance of the non-profit sector in Canada.&#13;
The survey was conducted through the support of the&#13;
AFP Foundation for Philanthropy – Canada, AFP&#13;
&#13;
International Headquarters, AFP Greater Toronto&#13;
Chapter, AFP Calgary Chapter, The Hospital for Sick&#13;
Children Foundation, DVA Navion, Ketchum Canada Inc.,&#13;
Anne Moore &amp; Associates and an anonymous donor.&#13;
The Association of Fundraising Professionals (AFP)&#13;
represents more than 26,000 members in 170 chapters&#13;
throughout Canada, the United States and Mexico,&#13;
working to advance philanthropy through advocacy,&#13;
research, education, and certification programs. The&#13;
Association fosters development and growth of&#13;
fundraising professionals and promotes high ethical&#13;
standards in the fundraising profession.&#13;
For more information visit www.afpnet.org&#13;
CPRN is a national not-for-profit research institute whose&#13;
mission is to create knowledge and lead public debate&#13;
on social and economic issues, important to the wellbeing of Canadians, in order to help build a more just,&#13;
prosperous and caring society. For more information visit&#13;
www.cprn.org&#13;
&#13;
For more information on this study, contact:&#13;
Joyce O’Brien, Senior Director of Public Affairs, AFP,&#13;
Tel: (800) 666-3863 x 457, Email: jobrien@afpnet.org&#13;
or&#13;
Peter Puxley, Director of Public Affairs&#13;
E-mail: ppuxley@cprn.org Website: http://www.cprn.org&#13;
600-250 Albert St&#13;
Ottawa, Ontario&#13;
Tel: 613 567-6665 // Fax: 613 567-7640&#13;
Join e-networks, CPRN's weekly news service: http://www.cprn.org/cprn-e.html&#13;
&#13;
NON-PROFIT ORGANIZATIONS - Useful Information&#13;
Volunteer Lawyer Service&#13;
This project is funded by the Government of Ontario,&#13;
Ministry of Citizenship – Voluteer@ction.online Program.&#13;
This is the first web site in Canada dedicated solely to&#13;
pro bono legal services. It is an outreach tool for small&#13;
and medium sized communities and provides more&#13;
efficient and timely delivery of pro-bono services in&#13;
Ontario.&#13;
http://volunteerlawyers.org/online/index.html&#13;
&#13;
Charitable Status and Political Activities&#13;
The United Way has published a Bulletin that explains&#13;
the CCRA’s (Canada Customs and Revenue) Policy&#13;
Statement that many activities previously deemed&#13;
political, will now be considered charitable. For more&#13;
information, contact: Bill Morris of United Ways of&#13;
Ontario, Manager, Government Relations, at:&#13;
800-307-8528, or 416-359-2051 or email:&#13;
bmorris@uwgt.org&#13;
or see&#13;
Information Circular 87-1, Registered Charities Ancillary and Incidental Political Activities. A link&#13;
to HRDC/CCRA policy on Charities and Political Activities.&#13;
http://www.ccra-adrc.gc.ca/E/pub/tp/ic87-1/ic87-1e.html&#13;
&#13;
Page 5&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
Statistics to make you&#13;
&#13;
and think:&#13;
&#13;
1. According to the International Labour Organization, every year around two million&#13;
workers die because of their jobs.&#13;
2. Every single day of the year, more people die at work than died in the terrorist attacks&#13;
of September 11,th, 2001&#13;
3. Each year there are about 17,000 lost time injuries due to falls in the workplace.&#13;
4. “Same level falls” like slips and trips account for 65% of all fall-related injuries.&#13;
5. Falls from heights that range from a few centimeters to 120 stories account for 34% of&#13;
work-related deaths that occur in Ontario.&#13;
&#13;
Eye Exercises: Give these a try. They will certainly help!&#13;
From The Doctor's Office - Shaelyn Osborn, D. C. | Editor&#13;
http://www.brantcountyhealth.org/doctors_office.cfm&#13;
*Changing Focus&#13;
Hold a magazine or book as close to your eyes as&#13;
possible without the print becoming blurred. Focus&#13;
on the words for 15 seconds. Then, look at an object&#13;
at least 10 feet away and focus on that. Refocus on&#13;
&#13;
the magazine; then refocus again on the distant&#13;
object. Repeat five times. This exercise helps build&#13;
stamina so you don't experience eye fatigue as often&#13;
when working on close tasks.&#13;
&#13;
*Eye "Push Ups"&#13;
Hold a pencil at arm's length in front of your face.&#13;
Slowly move it toward your nose, holding your focus&#13;
at the same spot on the pencil. The objective is to&#13;
bring the pencil to the tip of your nose before you&#13;
see a double image of the pencil. This exercise&#13;
&#13;
strengthens the "convergence ability" of your eyes&#13;
(that is, the ability of both eyes to aim at the same&#13;
task), which helps prevent eyestrain and may&#13;
eliminate the "floating print" that can occur when&#13;
your eyes are tired.&#13;
&#13;
*Eye rolls&#13;
Close your eyes. Slowly roll your eyes in a complete&#13;
circle; then move them from left to right. Repeat this&#13;
&#13;
exercise three times. This improves blood and&#13;
oxygen flow to your eyes.&#13;
&#13;
*Palming &amp; Cupping&#13;
Note: If you wear contact lenses, remove them&#13;
before trying this exercise. Close your eyes. Place&#13;
the base of your palms over your eyes and press&#13;
gently for a few seconds. Then cup your hands and&#13;
&#13;
place them over your open eyes. Look into your&#13;
cupped palms as you slowly breathe in and out&#13;
through your nose for 30 seconds. This exercise&#13;
relaxes tired eyes.&#13;
&#13;
*Blinking or Yawning&#13;
Both actions produce tears to help moisten and&#13;
lubricate the eyes.&#13;
Unicity.com&#13;
&#13;
Page 6&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
“Bridging the GAP”&#13;
Human Resources Development Canada (HRDC) has just release it’s second edition of ―Bridging the GAP‖. This is a&#13;
directory which highlights and contains up-to-date and brief information on how to access a broad range of programs&#13;
and services of the Government of Canada, which enable Canadians with disabilities to participate fully in the&#13;
economic and social life of Canada.&#13;
The information is organized by categories such as accessibility, education, employment, employment and income&#13;
supports and transportation. Information on these programs and services is also available at www.pwd-online.ca.&#13;
The following is a sample from a guide we received from the Government of Canada which is also available on the&#13;
Internet at: www.service-canada.gc.ca. This guide is intended for any entity that speaks or writes displays about&#13;
issues that affect persons with disabilities and asks that respectful terms and images are used.&#13;
&#13;
A Way with Words and Images&#13;
Suggestions for the portrayal of persons with&#13;
disabilities&#13;
http://www.servicecanada.gc.ca&#13;
&#13;
INSTEAD OF …&#13;
Using images that&#13;
isolate or call special&#13;
attention to persons&#13;
with disabilities&#13;
unless appropriate to&#13;
the subject matter.&#13;
Using actors or&#13;
models without&#13;
disabilities to&#13;
represent persons&#13;
with disabilities.&#13;
Always depicting the&#13;
super-achieving&#13;
individual to&#13;
represent all persons&#13;
with disabilities.&#13;
Birth defect,&#13;
congenital defect,&#13;
deformity&#13;
Blind (the)&#13;
Visually impaired (the)&#13;
&#13;
Cripple, crippled,&#13;
lame&#13;
&#13;
PLEASE USE …&#13;
Use images that show&#13;
persons with disabilities&#13;
participating in society.&#13;
&#13;
Use actors or models with&#13;
disabilities to portray&#13;
persons with disabilities.&#13;
&#13;
Whenever possible, the&#13;
typical individual who has a&#13;
disability.&#13;
&#13;
Person born with a&#13;
disability, person who has&#13;
a congenital disability&#13;
Person who is blind, person&#13;
with a visual impairment&#13;
Person with a disability,&#13;
person with a mobility&#13;
impairment, person who&#13;
has a spinal cord injury,&#13;
arthritis, etc.&#13;
&#13;
Le pouvoir des mots et des images&#13;
&#13;
Conseils généraux pour une représentation adéquate des&#13;
personnes handicapées&#13;
http://www.servicecanada.gc.ca&#13;
ÉVITER D’EMPLOYER&#13;
OU DE DIRE&#13;
&#13;
UTILISER OU DIRE&#13;
&#13;
Se server d’images qui&#13;
insolent ou qui attirent&#13;
l’attentino sur les&#13;
personnes handicapées,&#13;
sauf lorsque ces images&#13;
conviennentau sujet traité.&#13;
Faire apel à des acteurs ou&#13;
à des modèles non&#13;
handicaps pour&#13;
representer des personnes&#13;
handicapées.&#13;
Toujours représentter les&#13;
personnes handicaps&#13;
comme des &lt;&lt;superhéros&gt;&gt;.&#13;
Le vieillard, le vieux&#13;
&#13;
Utiliser des images qui montrent les&#13;
personnes handicapées participant à&#13;
la sociétè.&#13;
&#13;
Une anomalye une&#13;
informité ou une&#13;
malformation congénitale&#13;
Un aveugle, un handicapé&#13;
visuel&#13;
Un infirme, un invalide, un&#13;
estropié&#13;
&#13;
Demander à des acteurs ou à des&#13;
modéles handicpés de jouer les&#13;
roles des personnes handicpées.&#13;
&#13;
Décrire si possible, une personne&#13;
ordinaire qui est handicapée.&#13;
&#13;
Personnes âgées&#13;
Des adjectives comme fragile, senile&#13;
ou faible projettent une image&#13;
negative des personnes âgées et&#13;
elles ne devraient pas être&#13;
employées.&#13;
Personne né avec une déficience,&#13;
personne handicapée depuis sa&#13;
naissance&#13;
Personne aveugle, personne ayant&#13;
une déficience visuelle&#13;
Personne handicapée, personne&#13;
ayant un handicap moteur,&#13;
personne ayant de l’arthrite ou une&#13;
lesion de la moelle épiniére, etc.&#13;
&#13;
Page 7&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
CIWA/ACVAMT Current Activities&#13;
Internet&#13;
Fortunately, we were able to secure funding through the&#13;
HRDC, ―Summer Career Placement Program‖ to hire a&#13;
summer student to work on the website this year.&#13;
Check out some new looks on our site at www.ciwa.ca.&#13;
&#13;
Steering Committee&#13;
The Steering Committee met in Vancouver, BC, from&#13;
April 29th to May 5th, 2003.&#13;
Thanks to a donation of Air Miles, Travel Miles from Mr.&#13;
Tom White from Newfoundland, we were able to cover&#13;
practically the entire travel costs for this meeting.&#13;
&#13;
Round Table Project on Safe &amp; Timely&#13;
Return to Function/Return to Work&#13;
CIWA has been actively participating on the Advisory&#13;
Committee in a ―Round Table Project‖. The committee&#13;
is made up of representatives from federal and provincial&#13;
governments, the medical community and labour market&#13;
sectors. The project focuses on ―Safe &amp; Timely Return&#13;
to Function, Return to Work‖. The vision of the Round&#13;
Table Project Stakeholders is ―To improve the systems&#13;
that help people with illness, injury or disability from any&#13;
cause, develop and secure their social, personal and&#13;
economic self-sufficiency and to help stakeholders in the&#13;
field identify and overcome barriers together.‖&#13;
&#13;
In addition to meeting in person this year, the&#13;
Executives of the Steering Committee meet on a regular&#13;
basis via conference call, to review financial statements&#13;
and discuss ongoing issues, on-going activities, and to&#13;
review the direction of CIWA. Sub-committees also&#13;
meet on a regular basis to review the progress of their&#13;
plans and goals.&#13;
&#13;
Through CIWA’s participation in the Round Table&#13;
discussions, we were asked to actively participate in the&#13;
advisory committee, and to direct the future&#13;
development of the project. It is important that we&#13;
become more involved in this project.&#13;
&#13;
The Steering Committee will meet in the fall sometime&#13;
and will make plans for the next physical meeting&#13;
(location, agenda, etc).&#13;
&#13;
Canadian Injured Workers Alliance/ACVAMT attended&#13;
the Canadian Pain Summit in Ottawa in November of&#13;
2002. This summit was organized by the Canadian&#13;
Consortium on Pain Mechanisms, Diagnosis and&#13;
Management, working with the Canadian Pain Society.&#13;
The consortium is a group of researchers from across&#13;
Canada representing basic, clinical and social sciences,&#13;
which was funded by the Canadian Institutes of Health&#13;
Research to further develop pain research.&#13;
&#13;
Youth Project&#13;
We are continuing research and proposal writing to&#13;
continue and expand on the Youth Project. We are&#13;
hoping to train more folks across the country. Many&#13;
people, who were not able to attend the previous&#13;
sessions, expressed a great interest in the project.&#13;
If you are interested in becoming involved in our future&#13;
Youth Project, please let us know by contacting the&#13;
office at 1-877-787-7010 or by emailing us at&#13;
&#13;
ciwa@norlink.net&#13;
&#13;
Chronic Pain Summit&#13;
&#13;
CIWA is in the process of partnering with the Canadian&#13;
Pain Society in establishing a Canadian Pain Network.&#13;
This consortium is holding follow-up meetings with&#13;
stakeholder groups, and pursuing initial funding&#13;
opportunities for its current work, another summit, and&#13;
the Canadian Pain Network through the 2003 Network of&#13;
Centres of Excellence Program.&#13;
The reason they want to create a Canadian Pain&#13;
Network is:&#13;
- Canadians suffer unnecessary pain.&#13;
- Pain is under-researched and under-treated.&#13;
- Pain has enormous impact on individuals, families,&#13;
society and the economy.&#13;
&#13;
Page 8&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
CIWA/ACVAMT Current Activities (Continued)&#13;
The consortium would see that the Canadian Pain&#13;
Network would:&#13;
- Stimulate multidisciplinary work and streamline the&#13;
links among researchers, health professionals, the&#13;
public, government and industry;&#13;
- Formalize the dissemination of new knowledge, and&#13;
allow assessment of the impact of knowledge&#13;
translation;&#13;
- Streamline the process of translating knowledge to&#13;
the marketplace for innovative products and services&#13;
aimed at reducing pain and its impact;&#13;
- Solidify the base of evidence needed for effective&#13;
treatment, good policy decisions and productive&#13;
future research; and&#13;
- Focus on training future generations of highly&#13;
qualified personnel.&#13;
We are very excited about this project and look forward&#13;
to this partnership.&#13;
&#13;
Coming Together&#13;
CIWA believes it needs to increase its membership and&#13;
this can partly be accomplished through a follow-up of&#13;
the Coming Together Project. CIWA continues to work&#13;
on developing a second component to the Coming&#13;
Together Project.&#13;
CIWA has submitted a proposal in June, to the Canada&#13;
Volunteerism Initiative. We are hopeful in receiving&#13;
funding for this proposal, a pilot phase entitled: ―Conflict&#13;
Resolution that works!‖ This project was developed with&#13;
the objective of seeing the development, testing and&#13;
evaluation of conflict resolution tools and a training&#13;
program with a focus on building inclusive organizations&#13;
that reflect the diversity of their communities. We will&#13;
use an interactive approach, using plain language&#13;
principles in order to engage local volunteers who may&#13;
have low literacy comprehension.&#13;
In order to accomplish the goal of helping injured worker&#13;
groups to develop and become strong, we plan to&#13;
coordinate activities such as meeting with local injured&#13;
worker groups, holding press conferences and local&#13;
&#13;
events when traveling to other organized activities, such&#13;
as our Steering Committee meetings. Organizations in&#13;
Prince Edward Island and Alberta have both expressed&#13;
interest in becoming more involved in our organization.&#13;
&#13;
Strengthening Relationships With&#13;
Organized Labour&#13;
We continue to work towards developing a strong&#13;
relationship with organized labour in order to help create&#13;
a better relationship with injured workers and injured&#13;
worker groups.&#13;
CIWA has been invited to attend spring &amp; winter schools&#13;
hosted by the Canadian Labour Congress (CLC) for a&#13;
number of years now. Recently, two of our&#13;
representatives attended CLC training sessions in Nova&#13;
Scotia and British Columbia.&#13;
CIWA is proud to take part in these events and to be&#13;
present at the forefront of advocating for injured and&#13;
disabled workers along with the CLC. CIWA is pleased&#13;
that CLC is making injured workers issues a high priority.&#13;
This illustrates that CIWA does have an impact on the&#13;
labour community and the awareness of injured and&#13;
disabled workers issues.&#13;
One of our representatives has also recently attended a&#13;
meeting of the Canadian Labour Congress –&#13;
Occupational Health, Safety &amp; Environment (CLC –&#13;
OHS&amp;E) and WCB Committee. The CLC has secured&#13;
land in Ottawa, to build a monument commemorating&#13;
April 28th National Day of Mourning in memory of lives&#13;
lost due to workplace accident or occupational disease.&#13;
The CLC is planning a mid term conference in October&#13;
which our board members will be attending as well.&#13;
The session attended in Nova Scotia was a ―Think Tank‖&#13;
on ―Return to Work‖. Representatives from across the&#13;
country shared experiences and strategies to reemploy&#13;
injured and disabled workers.&#13;
&#13;
A man knocked on the pearly gates of heaven, his face was ragged and old.&#13;
St. Peter asked “What have you done to gain admission to the fold?” The&#13;
man replied, “I’ve fought for many years with the WCB.”&#13;
The gate swung open wide, St. Peter rang the bell. “Come in” he said,&#13;
“you’ve had your share of hell.”&#13;
&#13;
Page 9&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
Miscellaneous&#13;
Web Sites of Interest&#13;
London Occupational Safety &amp; Health&#13;
Centre&#13;
A United Way funded agency, is a community&#13;
based, non-profit resource centre and library.&#13;
Their aim is to prevent— and help people&#13;
recover from— workplace injuries. Every person&#13;
has the right to a safe and healthy workplace.&#13;
Find out about the student teaching project.&#13;
Read about the young worker who died after&#13;
falling 6 metres from a steel beam on July 31,&#13;
2003. www.losh.on.ca&#13;
Community Legal Education Ontario&#13;
CLEO is a community legal clinic that produces&#13;
clear language material for people with low&#13;
incomes. Main topics include social assistance,&#13;
landlord and tenant law, refugee and&#13;
immigration law, workers' compensation,&#13;
women's issues, family law, employment&#13;
insurance and human rights.&#13;
www.cleo.on.ca&#13;
United Ways of Canada&#13;
"To improve lives and build community by&#13;
engaging individuals and mobilizing collective&#13;
action." www.unitedway.ca&#13;
March of Dimes of Canada&#13;
Serving Canadians with physical disabilities.&#13;
Promoting programs, advocacy, research and&#13;
prevention.&#13;
Find out about the new “Disability Travel&#13;
Card”. It provides identification to a person with&#13;
a permanent disability allowing an&#13;
accompanying adult attendant to travel at no&#13;
cost.&#13;
http://www.esmodnc.org/marchofdimesc&#13;
anada.htm&#13;
National Fibromyalgia Association&#13;
This site has excellent links to all kinds of&#13;
resources for Fibromyalgia, Chronic Pain&#13;
across Canada, Internationally,and in the&#13;
USA.&#13;
http://www.fibronorth.com/links.html&#13;
&#13;
Page 10&#13;
&#13;
Survivor Support on Enablelink&#13;
Visit EnableLink to connect with electrical burn survivors and&#13;
those who treat or support them.&#13;
www.enablelink.org&#13;
International RSI Awareness Day&#13;
Visit this web site to find out about RSI Awareness Day, held&#13;
on the last day of February, it is the only "non-repetitive"&#13;
day on the calendar and is officially observed on February&#13;
29th. http://www.ctdrn.org/rsiday&#13;
Canadian Centre for Occupational Health and Safety&#13;
CCOHS promotes a safe and healthy working environment by&#13;
providing information and advice aobut occupational health&#13;
and safety. Visit: www.ccohs.ca&#13;
Work Smart Ontario&#13;
Visit: www.worksmartontario.ca&#13;
For more informative links check out our web site, or check&#13;
this site from Paul Marxhausen, who is with the University of&#13;
Nebraska-Lincoln. http://eeshop.unl.edu/rsi.html&#13;
The Court Challenges Program of Canada&#13;
This is a national non-profit organization which was set up in&#13;
1994 to provide financial assistance for important court&#13;
cases that advance language and equality rights guaranteed&#13;
under Canada's Constitution.&#13;
The Program has a volunteer Board of Directors responsible&#13;
for making sure the administration of the Program runs&#13;
smoothly. In addition, there are specialized, independent&#13;
panels to make decisions as to which cases or projects will&#13;
be funded and in what amounts. The Language Rights Panel&#13;
and the Equality Rights Panel are made up of experienced&#13;
and knowledgeable individuals with a history of involvement&#13;
in equality or language issues and community organizations.&#13;
You can find more information on-line about the Court&#13;
Challenges Program of Canada at: www.ccppcj.ca&#13;
&#13;
“Give a man a fish and he’ll eat for&#13;
a day. Teach him to fish and he’ll&#13;
eat for a lifetime.”&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
Inner Strength&#13;
&#13;
If you can start the day without caffeine or pep pills,&#13;
If you can be cheerful, ignoring aches and pains,&#13;
If you can resist complaining and boring people with&#13;
your troubles,&#13;
If you can eat the same food everyday and be&#13;
grateful for it,&#13;
If you can understand when loved ones are too busy&#13;
to give you time,&#13;
If you can overlook when people take things out on&#13;
&#13;
you when, through no fault of yours, something goes&#13;
wrong,&#13;
If you can take criticism and blame without&#13;
resentment,&#13;
If you can face the world without lies and deceit,&#13;
If you can conquer tension without medical help,&#13;
If you can relax without liquor,&#13;
If you can sleep without the aid of drugs,&#13;
If you can do all these things..................................&#13;
Then you are probably the family dog.&#13;
&#13;
Important Dates To Remember:&#13;
FEBRUARY 28, 2004&#13;
&#13;
- RSI AWARENESS DAY&#13;
&#13;
APRIL 28, 2004&#13;
&#13;
- NATIONAL DAY OF MOURNING&#13;
(20TH ANNIVERSARY)&#13;
&#13;
JUNE 1, 2004&#13;
&#13;
- INJURED WORKERS DAY (Ontario)&#13;
&#13;
workSafe An information email received fro Simon Hardman simon@binarylogic.biz&#13;
One way to Combat Repetative Strain Injuries.&#13;
&#13;
on&#13;
&#13;
Web Site: www.binarylogicgroup.com&#13;
&#13;
The worksafe programme from Binary Logic monitors your computer related work pattern and decides when a break&#13;
is required by using a real time analysis engine. It measures work input of both keyboard and mouse usage and is&#13;
not merely based on a time out system. The engine is tuned as closely to the human body as practicably possible,&#13;
whilst utilizing Einstein’s theory of special relativity.&#13;
The software monitors and shows the users strain, based on current and previous computer usage. This is partly&#13;
based on the individual user settings of how frequently RSI strain is suffered, and the speed of their recovery. The&#13;
programme identifies exercise movies with a brief description of the movement required to ease the strain.&#13;
&#13;
make-your-business-work-software.com&#13;
Last fall we received some information on a software program that helps people who are experiencing discomfort&#13;
working at the computer. It works by running in the background of the operating system, neutralizing an irritating&#13;
inaudible noise in the microprocessor at the heart of the computer. The following is an excerpt from their web-site&#13;
about their program. Here's what Beta testers reported:&#13;
•&#13;
•&#13;
•&#13;
•&#13;
•&#13;
&#13;
Increased task performance and overall productivity&#13;
Increased clarity of mind and ease when focusing on work&#13;
Increased satisfaction and comfort while working on the computer&#13;
Decreased eye strain and relief from upper body tension (including wrists and fingers)&#13;
Decreased fatigue for working as long as they want on the computer&#13;
&#13;
How can a software program do this?&#13;
The software program works with the microprocessor at the heart of your computer to neutralize an inaudible noise&#13;
found in man-made electricity. The chaotic influence is instantly transformed into an orderly influence so you can&#13;
get more done on your computer. So far everyone who has tried this software has found it indispensible for working&#13;
on the computer.&#13;
Page 11&#13;
&#13;
�Canadian Injured Workers Alliance&#13;
Alliance canadienne des victimes d’accidents et de maladies du travail&#13;
&#13;
Our Goals&#13;
&#13;
CIWA/ACVAMT&#13;
Is about&#13;
SUPPORT&#13;
We are a national network of&#13;
injured worker's groups (IWG's)&#13;
and we exist to strengthen&#13;
and support the work of local&#13;
and provincial IWG's across&#13;
Canada.&#13;
&#13;
 To work towards a just&#13;
&#13;
&#13;
&#13;
INDEPENDENCE&#13;
We believe that injured&#13;
workers should be in control of&#13;
their own destinies &amp; Injured&#13;
Workers Groups must be&#13;
democratically controlled by&#13;
injured workers.&#13;
&#13;
&#13;
&#13;
PARTNERSHIPS&#13;
&#13;
&#13;
&#13;
We believe that we can best&#13;
assist these objectives by&#13;
providing training and&#13;
educational resources in&#13;
partnership with provincial or&#13;
territorial organizations of&#13;
injured workers and the trade&#13;
union movement at all levels.&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
INFORMATION SHARING&#13;
We believe that by sharing&#13;
our stories and our experience&#13;
we can learn from each other&#13;
and become better&#13;
educated and exert more&#13;
control over our lives.&#13;
&#13;
&#13;
&#13;
system of compensation,&#13;
rehabilitation and reemployment in all of Canada.&#13;
To provide a national forum&#13;
for debating issues&#13;
concerning injured workers at&#13;
national conferences and&#13;
board workshops.&#13;
To gather and share&#13;
information with groups&#13;
across Canada.&#13;
To improve the Occupational&#13;
Health &amp; Safety of workers&#13;
across Canada.&#13;
To identify and make&#13;
available, educational and&#13;
training resources produced&#13;
by the union movement and&#13;
other agencies, that focus on&#13;
organizing and maintaining&#13;
effective injured worker&#13;
groups.&#13;
To enhance the local base of&#13;
the injured workers&#13;
movement through all our&#13;
activities.&#13;
To form partnerships that will&#13;
achieve common goals.&#13;
&#13;
Publications&#13;
Available&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
&#13;
The VOICE OF INJURED WORKER&#13;
PLAIN TALK&#13;
HOW TO IMPROVE RELATIONS&#13;
BETWEEN INJURED WORKERS &amp;&#13;
ORGANIZED LABOUR&#13;
REPORT ON RELATIONS WITH LABOUR&#13;
SESSION AT CIWA NATIONAL&#13;
CONFERENCE, REGINA 1992&#13;
RETURNING TO WORK&#13;
VOC REHAB &amp; RE-EMPLOYMENT&#13;
FROM THE INJURED WORKER'S&#13;
PERSPECTIVE&#13;
INJURED WORKERS … ON THE MOVE&#13;
COMING TOGETHER&#13;
&#13;
VIDEOS &amp; WORKBOOKS&#13;
 YOUTH PROJECT MANUAL, 2002&#13;
 SURVIVORS, 1997&#13;
 TOGETHER WE CAN WIN, 1997&#13;
 PEER HELPER TRAINING MANUAL,&#13;
2000 - "PEOPLE HELPING PEOPLE"&#13;
 LE COMBAT QUOTIDIEN DES VICTIMES&#13;
DU TRAVAIL, 1999&#13;
To find out more, please contact us at:&#13;
&#13;
CIWA/ACVAMT&#13;
P.O. Box 10098, 1201 Jasper Drive&#13;
Thunder Bay, ON P7B 6T6&#13;
Ph: 807-345-3429&#13;
Fx: 807-344-8683&#13;
Toll Free: 1-877-787-7010&#13;
Email: ciwa@vianet.ca&#13;
Web Site: www.ciwa.ca&#13;
&#13;
Connect with an injured workers group near you.&#13;
Check out our web site at: www.ciwa.ca and click on "Who to Contact"&#13;
 OR &#13;
Call our office at (807) 345-3429 or Toll Free at 1-877-787-7010&#13;
This Newsletter is intended to share information of interest to injured workers, union activists and their supporters.&#13;
It provides a forum for sharing our experiences - so we can learn from each other - in order to improve the lives of&#13;
injured and disabled workers and the system that is there to assist them.&#13;
Please help - by sharing your story with us.&#13;
&#13;
Printed by CUPE 87 / Imprimé par le SCFP 87&#13;
&#13;
Page 12&#13;
&#13;
�</text>
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                    <text>Articles about the Duty To Accommodate re: Human Rights Tribunals for Unions and Employers, Provincial Reps to the Steering Committee, special appreciation for donation from Mr. Tom White. Email news for the question "Are Healthy Workplaces more productive?" Condensed news release on the study on Canadian Charitable Fundraisers. Update of non-profit organizations, statistics for injured workers, eye exercises. Review of publication "Bridging the Gap", suggestions for the portrayal of persons with disabilities, CIWA/ACVAMT Current Activities, website suggestions, important dates.</text>
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                    <text>l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Focus on MEDICAL ISSUES
We are beginning our eighth year publishing Highlights. There
have been many changes over those years and we continue to
change as well. Highlights is a forum for you to express your
thoughts and experiences – to share our stories. We really
appreciate your ideas, suggestions and submissions to the
newsletter. They make it all happen.
We want to help provide the information you need. A new
feature in this issue is a chart that gives you a quick
comparison of policies and practices, province by province by
territory. If you like this feature, we will include it in future
issues.
The theme of this newsletter is the medical treatment injured
workers receive following an injury or disease. We examine the
relationship between WCB, the medical community and the
injured worker. As one of our correspondents says, “Injured
workers find it hard to obtain the proper kind of medical
assistance required to put them on the road to recovery”. We
have reports from across the country.
Also included are news about our activities, letters about your
activities, and a story about tougher penalties for safety
violations as a result of the Westray Inquiry.
.
Our next issue focuses on privatization in the WC
system. Send us your thoughts.

Table of Contents
Projects ................................................2
WCB &amp; Medical Matters ....................3
CSST &amp; Questions Medicales ...........4
Provincial Updates ...............................7
Letters to the Editor ....................... 14
News &amp; Views .................................... 15
CIWA Info .......................................... 16
1

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

CIWA/ACVAMT Projects
For more information on any of our projects, give us a call at: 807-345-3429

“ SPREADING THE
WORD”
A NEW PROJECT
WITH A VISION
Survivors is a guide for organizing
community forums, using a 17minute video and the round table
discussion
technique.
CIWA/ACVAMT has used these
tools to build support in local
communities, to recruit new members
to injured workers groups, and to start
new groups.

Price:
$30.00 (Corporations and
Institutions)
$22.50 (Unions and Non-Profits)
$15.00 (Injured Workers and
Unemployed)

∙ TO EXPAND THE PARTICIPATION OF
INJURED AND DISABLED WORKERS
IN LOCAL LEADERSHIP
∙ TO EXPAND OUR ORGANIZATIONAL
CAPACITY BY BUILDING SUPPORT
AND PARTNERSHIPS IN LOCAL
COMMUNITIES.
BY

DEVELOPING “TRAIN THE TRAINER”
WORKSHOPS AND PROVIDING
RESOURCES TO THESE TRAINED
INDIVIDUALS.

BUILDING YOUR GROUP’S
MEMBERSHIP,
SKILLS,
AND COMMUNITY
PARTNERSHIPS.

If you are interested in participating,
contact your provincial rep or phone the
Corinne Yantha, Executive Assistant at CIWA/ACVAMT,
been busy learning
office at has
807-345-3429

how to edit and update the site, so please let her know if there's anything you would
like to see changed. Send your email to ciwa@norlink.net.
2

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

C.I.W.A. Board Members
AB ... James Burke, Calgary
Calgary Injured Workers Assoc.
SK... Robert Lindsay, Regina
Western Injured Workers Society - Sask.
MN... Wayne Desiatnyk, Winnipeg
Injured Workers Assoc. of Manitoba
ON... Joan Crevar, Hamilton
Ontario Network of Injured Workers Groups
QC... Liane Flibotte, Montreal
l’ATTAQ
NF... Phil Brake, Labrador City
U.S.W.A.

NF… Austin Haynes, St. John's
Newfoundland &amp; Labrador Injured Workers
Association
NB... Wendy McGee, Saint John
St. John Labour Community Services Inc.
Sandra Baxter, Hampton
NS... Dave MacKenzie, Westville Pictou County
Pictou County Injured Workers Assoc.
ADVISORS…
Andy King, USWA;
Marion Endicott, IWC

Orlando Buonastella &amp;

WCB's AND MEDICAL MATTERS
In the world of Workers' Compensation, an injured
worker's relationship to the medical profession
becomes confused--or perhaps better put, the
medical profession's relationship to the injured
worker becomes confused.
On the road to recovery an injured worker relies on
three main external supports: support and comfort
of family and friends; financial stability from the
WCB; and healing from the doctor. The doctor is
trusted to make the very best decisions in regard to
treatment, medication, and activity, to ensure the
best possible recovery of the patient. The doctor's
decisions are based on a thorough knowledge of the
patient and the condition. We have grown to trust
the judgements of our doctors.
What a rude awakening it is then to find decisions
about treatment or medications or even our
compensation made by doctors who have seen us
once--or never. Most provinces, perhaps all, have
some form of "WCB doctors" who play a role in
determining our treatment or our compensation.
These doctors have distanced themselves from any
doctor-patient relationship and yet they make critical

decisions, which can profoundly affect the lives of
injured workers.
It may be sensible for an institution such as the
Workers' Compensation Board to employ doctors as
a resource for better understanding a worker's
medical condition. Such a doctor may even
legitimately indicate the need for further medical
investigation or opinion. These doctors however,
have no right to render medical opinions which are
accepted by the WCB over and above the opinion of
the doctor treating the injured worker.
Over the years injured workers have continually
fought for WCB's recognition that the treating
doctors must be respected as the decision-makers in
regard to treatment. This fight has met with varying
success.
The biggest threat of all now looms on the horizon.
All over Canada, WCB's are moving closer and
closer to a private insurance model of compensation
which seeks, not to fully compensate an injured
worker for her/his losses, but pay the least possible.
Legislation is changing rapidly which puts
increasing limits on what is to be compensated

3

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

(stress and repetitive strain injuries are most often
on the chopping block) and limits how much
compensation will be paid. In some jurisdictions
there are caps on medical spending. Increasingly the
concept of "usual healing times," is being used not
as a diagnostic guide, but as a cut-off schedule! As
part of this shift, there is now evidence that the
Managed Health Care system is being considered.
This is the system widely used in the United States
where private insurance companies dominate the
compensation system.
In the Managed Health Care system, a worker does
not even have the right to chose their own treating
doctor. In this system the Board will hold a contract
with a private company (usually associated with a
large insurance company) which provides medical
services. Upon injury, a worker will be required to
have all treatment for the compensable condition
done through the WCB's chosen "health care
provider." Such a system is the ultimate in
confusion in the doctor-patient relationship. To
whom does the WCB contracted doctor owe their
allegiance--to the patient? or to the WCB? It is not
difficult to answer that question. If there is any
doubt, we need only to turn to the injured workers
south of the border and ask them.
There is another disturbing trend. Increasingly we
see WCB's denying claims or ongoing benefits due
to the lack of "objective medical findings." What is
this about? In these times of corporate domination
which seeks to minimize the security of the general
population (so that people will be forced to take jobs
and to take them at lower and lower wages), injured
workers are being portrayed as being fundamentally
lazy, pampered, and prone to exaggerating their
pain. If this view is accepted, then measures to
restrict treatment and to terminate benefits become
acceptable. The demand for "objective medical
findings" is such a measure. Using this measure, the
WCB will only approve claim costs where there is
technologically verifiable proof of injury such as xray evidence or nerve conduction study evidence.
This is not medical science. This is insurance
claims management.

In medical science, there is no such term as
"objective medical findings." Doctors use the terms:
history, signs, symptoms, and studies. All four
categories help the doctor establish the diagnosis
and the treatment plan. Signs (what the doctor finds
on examination) and symptoms (what the patient
complains of) are the main tools used by the doctor.
Studies (x-rays, nerve conduction tests etc.) are only
back up tools for the doctor. Doctors know that
such studies do not always reveal the nature of the
problem. WCB's which demand "objective medical
findings," (eg the results of studies) are essentially
refusing to believe either the injured worker or the
treating doctor. However, it is the WCB using this
approach which is being fundamentally dishonest.
We must insist on our right to chose our own
doctors. We must insist on WCB support for the
medical treatment which we need. We must expose
and fight the private insurance model trends which
are so devastating to the wellbeing of injured
workers. We must engage, in the context of our
injured worker organizations, to educate the medical
profession about the needs of injured workers and
about their poor treatment in the hands of WCB
doctors. Many doctors become fed up with the
wrangles they get into on behalf of their patients
with WCB's. Some will not even deal with
theWCB's. We must make family doctors and
specialists understand the importance of their role
and insist that it be respected by the WCB.

LES ORGANISMES D’INDEMNISATION ET LES
QUESTIONS MÉDICALES
Dans le domaine de l’indemnisation des
travailleurs et travailleuses, la relation d’une
victime d’accident ou de maladie du travail
avec la profession médicale devient confuse —
ou serait-ce plus juste de dire que la relation de
la profession médicale avec la victime
d’accident ou de maladie du travail devient
confuse.
Dans son rétablissement, une victime
d’accident ou de maladie du travail fait

4

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

confiance à trois principaux soutiens extérieurs:
le soutien et le réconfort prodigués par la
famille et les amis; la stabilité financière assurée
par la CSST ou la WCB; et la guérison obtenue
par l’entremise du médecin. On fait confiance
au médecin pour qu’il prenne les meilleures
décisions quant au traitement, à la médication
et aux activités, pour que le patient ou la
patiente puisse se rétablir le mieux possible.
Les décisions du médecin sont fondées sur une
bonne connaissance du patient ou de la
patiente et de son état. Nous avons appris à
faire confiance au jugement de nos médecins.
Quel choc que de découvrir que des décisions
portant sur un traitement ou une médication,
ou même sur l’indemnité à toucher, ont été
prises par des médecins qui nous ont vus une
seule fois ou même jamais! La plupart des
provinces, sinon toutes, ont une certaine forme
de « médecins rattachés à la CSST (ou à la
WCB) » qui jouent un rôle dans la
détermination de notre traitement ou de notre
indemnisation. Ces médecins se sont distancés
de toute relation médecin-patient et, malgré
cela, ils prennent des décisions critiques qui
peuvent toucher profondément la vie des
victimes d’accidents ou de maladies du travail.
C’est peut-être sensé pour un organisme
comme la CSST ou une WCB d’embaucher des
médecins comme ressource pour mieux
comprendre l’état médical d’un travailleur ou
d’une travailleuse. Pareil médecin peut même
légitimement signaler le besoin d’une étude ou
d’un avis médical plus poussé. Par contre, ces
médecins n’ont pas le droit de rendre des avis
médicaux qui soient acceptés par la CSST ou les
WCB en passant outre aux opinions des
médecins traitants.
Au fil des ans, les victimes d’accidents et de
maladies du travail se sont continuellement
battues pour faire reconnaître par les
organismes d’indemnisation que les médecins
traitants doivent être considérés comme les
preneurs de décisions quant aux traitements à

assurer. Ce combat a connu plus ou moins de
succès, cependant la pire menace de toutes se
pointe à l’horizon.
Partout au Canada, les organismes
d’indemnisation se rapprochent de plus en plus
d’un modèle d’indemnisation avec assurance
privée qui cherche non pas à indemniser
complètement une victime d’accident ou de
maladie du travail pour ses pertes, mais bien à
débourser le moins d’argent possible. Les lois
changent rapidement, ce qui limite de plus en
plus ce qui doit être indemnisé (le stress et les
microtraumatismes répétés sont le plus souvent
sacrifiés) et limite le montant de l’indemnité.
Dans certaines juridictions, il y a des plafonds
pour les dépenses médicales. De plus en plus,
le concept de « temps habituel de guérison »
sert non pas de guide diagnostique mais
d’échéancier pour mettre fin aux prestations!
Dans le contexte de ces changements, il devient
maintenant évident que l’on est en train de
considérer le système de la gestion des soins
de santé. C’est le système qui est largement en
vigueur aux États-Unis, alors que le régime
d’indemnisation est dominé par des
compagnies d’assurance privées.
En vertu du système de gestion des soins de
santé, un travailleur ou une travailleuse n’a
même pas le droit de choisir son propre
médecin traitant. Ce système prévoit que
l’organisme d’indemnisation établira un contrat
avec une entreprise privée (habituellement
associée à une grosse compagnie d’assurance)
qui fournit des services médicaux. Lors d’une
lésion, on exigera qu’un travailleur ou une
travailleuse reçoive tous les traitements pour la
condition indemnisable par l’entremise du «
dispensateur de soins de santé » retenu par
l’organisme d’indemnisation. Tel système
constitue la confusion ultime dans la relation
médecin-patient. À qui doit son allégeance un
médecin embauché par l’organisme
d’indemnisation : au patient ou à l’organisme
d’indemnisation? La réponse n’est pas difficile
5

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

à trouver. Si nous avons des doutes à ce sujet, il
suffit de consulter les victimes d’accidents et de
maladies du travail au sud de notre frontière.
Il y a aussi une autre tendance troublante. De
plus en plus, nous constatons que des
organismes d’indemnisation refusent les
demandes d’indemnisation ou les prestations
continues sous prétexte d’un manque de «
résultats objectifs d’analyses médicales ». De
quoi s’agit-il ici? En cette époque de
domination par l’entreprise qui cherche à
réduire au minimum la sécurité de la
population en général (pour forcer les gens à
accepter des emplois et ce, avec une
rémunération de plus en plus basse), les
victimes d’accidents et de maladies du travail
sont montrées comme fondamentalement
paresseuses, gâtées et portées à exagérer leurs
douleurs. Dans le cas où cette perception est
acceptée, les mesures visant à restreindre les
traitements et à mettre fin aux prestations
deviennent alors acceptables. La demande de
résultats objectifs d’analyses médicales
constitue une telle mesure. Grâce à cette
mesure, l’organisme d’indemnisation
n’acceptera les demandes d’indemnisation que
dans les cas où il y a preuve de lésion vérifiable
sur le plan technologique, comme celles des
radiographies ou des études sur la conduction
nerveuse. Ceci n’est pas de la science médicale.
C’est de la gestion de réclamations d’assurance.
En science médicale, l’expression « résultats
objectifs d’analyses médicales » n’existe même
pas. Les médecins utilisent les termes suivants :
historique, signes, symptômes et études. Ces
quatre catégories permettent aux médecins
d’établir un diagnostic et un régime de
traitement. Les signes (ce que découvre le
médecin lors de l’examen) et les symptômes (ce
dont se plaint le patient) sont les principaux
outils du médecin. Les études (radiographies,
tests de conduction nerveuse, etc.) ne sont que
des outils de soutien pour le médecin. Les
médecins savent que ces études ne révèlent pas
6

toujours la nature du problème. Les organismes
d’indemnisation qui exigent des résultats
objectifs d’analyses médicales (c’est-à-dire le
résultat des études) refusent essentiellement de
croire la victime d’un accident ou d’une
maladie du travail ou même le médecin
traitant. Cependant, c’est l’organisme
d’indemnisation utilisant cette méthode qui est
fondamentalement malhonnête.
Nous devons insister sur notre droit de choisir
nos propres médecins. Nous devons insister sur
l’aide de la CSST et des WCB pour obtenir le
traitement médical dont nous avons besoin.
Nous devons exposer et combattre les
tendances de modèles d’assurance privée qui
sont si dévastateurs pour le bien-être des
victimes d’accidents et de maladies du travail.
Nous devons entreprendre, par le biais de nos
organisations de soutien aux victimes
d’accidents et de maladies du travail,
d’informer la profession médicale sur les
besoins des victimes d’accidents et de maladies
du travail et sur le traitement déplorable
qu’elles reçoivent aux mains des médecins
embauchés par les organismes
d’indemnisation. Plusieurs médecins
s’exaspèrent des disputes qu’ils ont avec la
CSST ou les WCB au nom de leurs patients.
Certains refusent même de traiter avec
l’organisme officiel. Nous devons faire
comprendre aux médecins de famille et aux
spécialistes l’importance de leur rôle et insister
pour qu’il soit respecté par la CSST et les WCB.

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

Provincial Updates:
Focus on MEDICAL ISSUES
YUKON
The Yukon WCB has one Medical Consultant, and
an alternate Medical Consultant. The Medical
Consultant for the Yukon Board is also the President
of the Canadian Medical Association. This is the
very same one who has been found guilty by the
Yukon Medical Council of professional misconduct,
and ordered remedial diagnostic training and is
appealing in the Courts.
The Medical Consultant provides opinions to the
WCB including both levels of appeal on medical
issues. He examines, interprets medical reports,
participates in case management, provides treatment
options and provides Permanent Impairment
Ratings. He is also responsible for: Training WCB
staff in the area of medicine, providing employers
with prevention education, help with policy
development, research medical issues of relevance
to the WCB, assist in legislated medical surveillance
programs, liaise on behalf of WCB with the medical
community, within and external to the Yukon. As
WCB is also OH&amp;S in the Yukon, he is also tasked
with assisting them in investigating accidents.
Unfortunately, there is no a medical review panel.
However, the Appeal Panel can order an
independent medical examination, which generally
is with a specialist outside the Territory.
Here as with most jurisdictions, the Medical
Consultant's opinion seems to be the document
which carries the most weight within the
administration. We are seeing more and more that
the Appeal Panels are using facts, not just
interpretations. Therefore, examinations and
treating practitioners reports are carrying more
weight at appeal. There are no limitations on
treatment..
The Medical Consultant here was very fond of using
average duration of injuries. Since numerous wins

at the Appeal Panel level, the Board is placing less
and less weight on that rational for termination of
benefits.
The entire medical consultant issue is very
contentious here in the Yukon. As we await the
Court's decision with regard to this individual
doctor's standing, no one is prepared to discuss the
issue at all. All of this provides an uneasy feeling
for injured workers who must live with the diagnosis
of a doctor who has been ordered to undergo
remedial diagnostic retraining.

BRITISH COLUMBIA
In BC the WCB has always employed in house
doctors as Medical Advisors, attached to individual
claims units. Recently the WCB has been replacing
the doctors with `Nurse Advisors'.
The Board also employs specialists for specific
purposes such as doing disability assessments and
rehabilitation assessments and providing diagnosis
and treatment advice.
Their primary role in each case is to provide medical
interpretation and advice to adjudicators, with the
adjudicator supposed to be making the final decision
on the issue in question. It is also their role to
communicate with the treating medical practitioners
in order to clarify diagnosis or treatment questions.
The WCB Medical Services Division, aside from
adjudication, is the most highly criticized
department within the Board. In general the most
common consensus is that it should be abolished
altogether. Many respected medical practitioners
describe the BC WCB Medical Services Division as
the most incompetent, arrogant, unprofessional, and
dysfunctional group of supposed professionals they
have ever had the misfortune of dealing with. In fact
in some cases, injured workers in BC have been
7

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

COMPARATIVE PROVINCIAL MEDICAL PRACTICES
BC

AB

SK

MB

ON

QC

NB

PEI

NS

NFLD

Yes

Yes

Yes

Yes

Yes

Yes

Yes

There word is
God

Medical &amp;
functional
impairment
assessments

Does the WCB employ doctors?
Yes

Yes

Yes

What is their role?
Medical
interpretation
and advice to
adjudicators

To give
opinions on
injured
workers
medical files

Review of
IW’s files

Resolve
inconsistencies
Provide expert
opinions

Advise
adjudicators
and interpret
medical
evidence

To assess
files and give
medical
opinions

Are there Medical Review Panels?
Yes

Recently
introduced

Yes

Yes

No

Yes

No

No

No

Yes

?

There are
concerns

NA

No. IW usually
have their
rights denied.

NA

NA

NA

They work well
in some cases

IW/WCB

In theory, the
Injured Worker

The treating
physician until
the file sent to
the Bureau
d'avaluation
médicale

WCB

WCB

WCB

WCB &amp;
treating
physician

The treating
physician until
the file sent to
the Bureau
d'avaluation
médicale

WCB

WCB

WCB

WCB &amp;
treating
physician

No

No - some
restrictions

Effectively,
yes

Are they working for IW?
In some cases

Major
problems at
present

Who has final say over treatment?
The treating
physician, but
can be
overruled by
WCB Doctors

Treating
physician

WCB

Who has final say over diagnosis and relation to injury?
WCB

WCB

WCB

Treating
physician

Adjudicators

Does the WCB restrict which doctors an IW can see for treatment?
No

8

Some
restrictions

Yes

No

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

BC

AB

SK

MB

ON

QC

NB

PEI

NS

NFLD

?

Yes

No

Yes

Yes

?

?

Yes

Yes

Not officially

Yes

Yes

Yes

Yes

Yes

Their case is
sent to the
Bureau
Dévaluation
médical

Yes

Yes, cut off
benefits

Yes – cut off
benefits

In some cases

Generally yes

Not really

No

?

No

In some cases

Yes

Yes

Yes

Yes

Yes – cut off

Yes

Is there a cap on medical fees?
Fees are
negotiated

WCB has
increased
medical fees
to get faster
treatment

Are there expected healing times?
Yes

Yes

?

Are IW penalized if they don’t conform to usual healing times?
Yes, they are
cut off benefits

Yes, deemed
100% fit to
RTW

Yes

Yes

Do IW have control over their own medical treatment?
Not really

Not really

No

To some
degree

If there is disagreement, is the IW penalized?
Yes

Yes

Yes

Yes

9

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

denied treatment because some medical practitioners
refuse to deal with the WCB.

consistency and is most often contrary to the advice
of the treating medical practitioners.

Medical staff and the adjudication staff at the WCB
often dictate the decisions supposed to have been
made on the balance of all information. In many
cases, this happens without ever having examined or
even spoken to the injured worker or the worker's
treating practitioners. If there is any resistance from
the injured worker or the treating medical
practitioner to the Board's instruction, direct or
implied, the result is the termination of benefits.

In short, medical services in BC, as administered
and manipulated by the WCB, generally underme
and interfere with the competent and sound medical
practices and judgement of experienced qualified
outside medical practitioners. The result far too
often is permanently detrimental to the long term
health and employability of the injured worker and
therefore should be abolished. Leave the
responsibility for medical treatment in the hands of
truly competent and qualified medical professionals.

Evidence in a number of cases has been uncovered
showing medical staff to have falsified medical
reports, minimized medical evidence, and/or
manipulated medical evidence and diagnosis to
support or promote dis-entitlement.
In BC the Medical Review Panel is the final level of
appeal and the decision is final and binding on the
worker, the employer, and the Board in all but a few
circumstances. A Medical Review Panel Appeal
requires a doctor's certificate stating there is a bona
fide dispute before an Appeal will be allowed.
The Medical Review Panel Department must agree
that there is a medical dispute, then they will send a
list of doctors. The worker chooses three doctors,
the employer also gets the list and may choose three.
The final panel is made up of one of the worker's
choices, one of the employer's choices and a
chairperson.
The WCB has the final say over the accepted
diagnosis and causation outside the appeal process
and consistently denies benefits based on disputed
diagnosis and/or causation provided by a single
unqualified Medical or Nurse Advisor or
adjudicator, over the written opinions of multiple
renowned specialists.
In practice the WCB sets out it's own benchmarks
for recovery of various injuries and occupational
diseases in relation to the type of occupation and
their own opinion regarding full or graduated return
to work, or retraining for alternate employment.
This practice seldomly exhibits any form of
10

ALBERTA
The WCB in Alberta has Medical Doctors that are
there to make opinions on Injured Workers medical
files. These reports are very biased and are made by
doctors who do not even practice within that field,
(such as a general practitioner making a report on a
back condition and overriding specialists within that
field.) The Board accepts this and denies the Injured
Worker their benefits.
Medical review panels have been in the Policy and
Information Manual for some time, but now, due to
pressure of a Private Member’s Bill # 204, the Board
has been pushed into using them. In the past they
denied their existence. Injured Workers have been
trying to use these panels where there is a conflict in
physician reports. Unfortunately, there continue to
be problems implementing these Medical Review
Panels including:
∙ denial by the case manager who makes the
decision whether a panel is required,
∙ untrained staff,
∙ slow set-up of these panels.
In the treatment process the Injured Workers
Physicians have a say in their patient's care, but there
is a gray area here as the WCB also has been known
to send Injured Workers to facilities that they highly
fund. The end result is often further disablement or
injury to these workers.

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

WCB has made increases of 600% in medical fees.
As well, a $200 signing bonus is provided if surgical
procedures are carried out within 15 days of the
recommended surgery. [At the same time the WCB
states this would not skew surgical list.]
WCB has a guide that they use for healing times and
if you are outside these time frames they end up
telling the Injured Worker he or she is 100% fit to
return to work and benefits are discontinued and no
further medical benefits will be paid.

SASKATCHEWAN
In the Province of Saskatchewan, injured workers
find it hard to obtain the proper kind of medical
assistance required to put them on the road to
recovery or the strong doctor reports needed to
support their claims. Injured Workers find it
difficult to find Family Physicians or Specialists
willing to take a stand on their behalf at the WCB
even when all medical objective findings are in
place.
We are finding that there are doctors who are
reluctant to treat an injured worker. We have heard
stories of doctors being harassed by WCB because
of reports they have written. We experienced a case
where a medical doctor outside the province treated
a Saskatchewan injured worker, then had been called
by the WCB. He called his patient back, verbally
reaffirming his condition and warning him that the
WCB will try to dissect him to place blame
otherwise. He then REFUSED to accept any
patients from out of province even after volunteering
this injured worker additional assistance should the
need arise. We ask why?
In Saskatchewan the injured worker is told by WCB
what treatment he will receive, how many times and
by whom, overriding family physicians, specialists
and other medical professionals. Should the injured
worker refuse, his benefits are denied. The WCB
claims that he is non-compliant.
The Saskatchewan WCB has its own Medical
Doctors, called "consultants". They review your file

without ever examining the injured worker. We have
witnessed claims rejected because they have
overruled specialists diagnoses, twisting what was
reported in the original reports.
In regards to our Rehabilitation Centers, it is to be
noted that they are funded by WCB. Claimants are
forced into treatment and exercise therapy against
their specialists advice. We have witnessed reports
from the Rehabilitation Center that an injury will
take a certain period of time to heal. If healing takes
longer, as every person is different, reports have
been sent back that the injured worker is not
cooperative or it is all in their head. The injured
worker's benefits are terminated as WCB claims
non-compliance. We have seen cases where an MRI
later proved differently.
We have encountered a number of injured workers
who were given the option by WCB to have either
Brain or Back Implants performed. At best, this was
and still is a very experimental form of treatment.
These same individuals are experiencing terrible
side effects. Many have been chosen as study
subjects as to the effects of this procedure. WCB
has refused to acknowledge the adverse side effects
as either a hindrance to work ability nor accepts
responsibility to pay benefits, as this procedure was
a direct result of the injury. Yet, in some cases, pays
full coverage for thousands of dollars worth of
medication required now to control the pain and side
effects.
The Western Injured Workers Society (Sask) are
striving to make changes to this unfair, unjust
treatment to the injured worker as our motto is An
Injury To One Is An Injury To All - Workers
Helping Injured Workers. Our greatest wish would
be to have a professional medical advisory and
medical caregivers totally independent of WCB
financial support or influence. This would eliminate
any interference as to fair and just decisions made on
behalf of the injured worker.
We call on CIWA and all Provincial Injured
Workers Organizations to help us in Saskatchewan
to make changes. This unfair, unjust treatment must
stop.
11

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

We look forward to any input or suggestions from
CIWA or from any or all other provinces.

MANITOBA
The Injured Worker has final say over treatment but,
if WCB deems it is in the best interest of the worker
to have a specific treatment and the worker refuses,
there could be consequences.
WCB does not restrict which doctors you can see for
treatment but this applies to your initial doctor or
family doctor. If you want a second opinion from a
different doctor you must have approval from WCB.
Referrals can be made by your family doctor without
WCB approval.
General observations on the medical system is that
the system is in trouble. Some doctors do not keep
up on current treatment protocol and in many cases
do not refer to the appropriate specialist Therefore
diagnosis and treatment is not always accurate or
appropriate. Injured workers can be cut off their
claims or are unable to receive WCB benefits due to
misdiagnosis or conflict in diagnosis from different
doctors.

ONTARIO
My observations on how our medical services are
working in Ontario are: They are working less and
less, because hospitals are closing, OHIP is cutting
back on treatments, and unless you are rich and can
pay for treatment yourself you could be doing
without the necessary treatment. Most injured
workers cannot afford these costs. It's a lose-lose
situation in Ontario for all injured workers.

QUEBEC
Au Québec, les victimes d’accidents et de maladies
du travail sont souvent confrontées à des médecins
œuvrant pour la CSST ou pour leur employeur. Et si
notre législation prévoit que la CSST est liée par
l’opinion du médecin traitant, il ne faut pas oublier

12

qu’un large chapitre de notre loi prévoit comment
elle peut s’en défaire.
Au Québec, il y a d’abord les médecins travaillant
pour le Bureau médical de la CSST à titre de salariée-s et qui ont pour rôle de «conseiller » les agent-e-s
d’indemnisation sur les divers aspects d’une
réclamation, particulièrement en matière
d’admissibilité. C’est souvent à cette étape que des
réclamations pourtant bien légitimes sont refusées.
Mais il ne s’agit pas là des seuls médecins qui
œuvrent pour la CSST. En effet, le CSST au
Québec a de très importants pouvoirs de contestation
médicale. Si elle est en désaccord avec le médecin
traitant sur le diagnostic, la date de consolidation, la
nature ou la durée des soins, l’atteinte permanente
ou les limitations fonctionnelles, elle peut exiger
d’un travailleur qu’il se soumette à l’examen d’un
médecin qu’elle choisit et qu’elle paie.
Suite à ce premier examen, la CSST peut soumettre
le dossier d’un travailleur au Bureau d’évaluation
médicale, relevant du Ministère du Travail tout
comme la CSST elle-même, et qui est bien connu
pour ses capacités de guérir miraculeusement les
victimes d’accidents et de maladies du travail. Suite
à la réception de l’avis du membre du Bureau
d’évaluation médicale, la CSST doit rendre des
décisions entérinant les conclusion de l’avis reçu.
Si le travailleur est en désaccord avec les décisions
rendues, il doit les contester d’abord à la révision
administrative, qui n’a le pouvoir de les renverser, et
ensuite au Tribunal où les décisions faisant suite aux
avis du Bureau d’évaluation médicale ont
historiquement été renversées plus que maintenues.
Il nous reste à voir si, avec le nouveau « tribunal »
en place depuis le 1er avril 1998, la situation
demeurera la même…
The Medical Assessment Process in Quebec
In Quebec, injured workers are often confronted
with physicians working for the CSST* or for their
employer. Although our legislation provides for the
CSST to be bound by the attending physician’s
opinion, we must not overlook the fact that a large

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

chapter of the law holds provisions for doing away
with it.
In Quebec, first there are the medical doctors
working for the CSST’s Medical Bureau as paid
employees with the role of “advising” the
compensation agents on the different aspects of a
claim, particularly in the area of eligibility. It is
often at this stage that legitimate claims are rejected.
However, these are not the only doctors working for
the CSST. Indeed, the CSST has very important
powers of medical dispute. If the board disagrees
with the attending physician over the diagnosis, the
consolidation date, the nature or duration of care, the
permanent injury or functional limitations, it can
require that a worker submit to examination by a
physician it chooses and pays.
Further to this examination, the CSST can submit a
worker’s record to the Medical Assessment Bureau,
coming under the Department of Labor, as does the
CSST, which is well known for its ability to
miraculously heal injured workers. Following
receipt of the opinion by the member of the Medical
Assessment Bureau, the CSST must render decisions
confirming the results of the opinion received.
If a worker disagrees with the decisions rendered, he
or she must contest them, first during the
administrative review—which does not have the
power to overturn them—then with the tribunal
where historically decisions made following the
Medical Assessment Bureau’s opinions have more
often been overturned than upheld. It remains to be
seen if, with the new “tribunal” in effect since April
1st, 1998, the situation will remain the same…

NEW BRUNSWICK
The solution to the medical services in New
Brunswick is Deeming. Regardless if you can do it
or not. Long term injured workers are forever on
trial and will always have a battle defending
themselves against the Board and the professional
opinions of the specialists.

13

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

NEWFOUNDLAND
One of the major problems that confronts injured
workers, is trying to convince or explain to the
Commissions doctors that you are injured and in
pain. For some reason, yet unexplained you are told
that your pain is all in your head. "There is no
objective medical evidence on your file which
indicates that you should be having the level of pain
you insist you are having." This statement is all too
common in injured workers medical files.
Secondly, the idea that a Functional Capacity
Evaluation (FCE) which is performed over a 2-3
hour period by an Occupational Therapist can over
ride and carry more medical weight then a
Orthopedic Surgeon, who has been treating his or
her client for, in some cases for a year or more. This
was a serious concern for this association until this
year.
This practice is now discontinued. Medical
specialist reports now will take preference over an
Occupational Therapist's report. This practice, while
in place, has destroyed the lives of many an injured
worker. This was one of the major
recommendations this association put forth during
last years Workers Compensation Statutory Review
Hearings.

NOVA SCOTIA
When a person is sent to see a specialist, if the
decision is not in favor of the WCB, then the board
doctor rules in favor of the WCB.

PRINCE EDWARD ISLAND
On PEI, we have to go to our family doctor's after
being injured. They in turn send reports to WCB.
The Workers Compensation doctor has final say in
your treatment. This doctor is employed by the
WCB. The WCB doctor on PEI sends you to
another province, then the injured worker has to go
back to the WCB doctor who overrules the other

14

doctor's opinions. Then the injured worker is cut off
his or her benefits.
Our biggest problem with this doctor is that his wife
is running the business called the S'side
Physiotherapy Centre. There are a number of
injured workers who are referred to this Centre for
treatment.
It seems there is something happening between
WCB, Doctor Wedge, Maureen (Rogers)Wedge and
her clinic. We will leave all thoughts to the readers
of this newsletter. If more of this information is
desired by the readers we will be quite willing to
relate further to this subject in great detail.

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

ORGANIZING ON THE NET
As we grow more comfortable with the
Internet, we will be learning new skills and
acquiring new tools. These may have a
tremendous potential for organizing; for
including more people; for broadening the
discussion.

We will need to share our successes with
each other so we can fulfill this potential.
One of the ways to do this is through
injuredworkers.online.
The address for their web site is
http://www.injured workers.org/

Letters to the Editor
Dear Editor:
Well, I guess it is time to get some of our news
in PEI into the CIWA newsletter.
First of all; Greetings to all injured workers
across Canada from the smallest province called
Prince Edward Island. Even though we are
small, good things come in small packages so
they say.
We became a registered corporation in 1998.
Injured workers thought we were all by
ourselves in dealing with the unfair practices of
the Workers Compensation. We found out by
meeting other injured workers at Memramcook,
New Brunswick we were not alone. Because of
the Speakers Bureau and correspondence from
Steve, Jim, Austin, other e-mail friends too
many to mention, this gave us the boost we
needed to formulate a plan of action to help
other injured workers on PEI.

and there will be no further benefits; and the
injured worker has no job and no WCB benefits,
do you think it is possible the Federal
government might hire Dr. Jack Kavorkian to
resolve some of these situations? Perhaps they
could call it a DEAD ISSUE.
I. M. Waiting

Want to get involved ?
To connect with the injured workers group
nearest you, check out our website at
www.ciwa.ca and click on people and
organizations.
Or call the office at (807) 345-3429.

By being part of the CIWA we even found we
are not scared of the Workers Compensation
realm, and by helping each other we in part help
ourselves, by gaining confidence in each other,
supporting each other and when there are
problems encountered, we all can help each
other.
Clarance Fraser
PEI Coalition of Injured Workers
Dear Editor:
When a person gets injured on the job, and the
employer doesn't want him back because he is
not 100% back to normal; and the WCB says
that the injured worker has reached his
maximum medical recovery (whatever that is)
15

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

NEWS &amp; VIEWS
Federal NDP wants Tougher Penalties for Safety Violations
By DEAN JOBB, Staff Reporter - The Halifax Herald Limited
Corporations convicted of operating dangerous
workplaces could face multimillion-dollar fines, and
their executives and directors could be jailed under
amendments being proposed by the federal New
Democrats. "We have to hammer home that safety
of workers has to be the No. 1 priority, and it comes
before profits and it comes before anything," Cape
Breton MP Peter Mancini said Tuesday from his
Ottawa office. "People are entitled to a safe work
environment."

-

The member for Sydney-Victoria raised the issue
Tuesday in the House of Commons, one year after
release of the inquiry report into the deadly 1992
explosion at the Westray Coal Mine.

The charges were withdrawn in June. Nova Scotia
prosecutors announced convictions were unlikely,
given conflicting evidence about how the explosion
occurred. No one has been convicted of a crime or
breach of safety regulations in connection with the
explosion. Had the proposed amendments been law
in 1992, Mr. Mancini believes the disaster could
have been averted.

Justice Peter Richard's report called on the federal
Department of Justice to examine whether new laws
are needed to hold officials and directors
accountable for crimes committed by their
companies. Mr. Mancini, who criticized the
government's lack of action on the recommendation,
said his party plans to introduce a private member's
bill to make the necessary amendments to the
Criminal Code. A draft of the bill, dated Nov. 30,
contains the following provisions:
- Corporations could be found guilty and fined up
to $500,000 for any offence for which a person
can be convicted. Firms convicted of murder or
manslaughter would face a fine of up to $5
million;
- Companies could be convicted of authorizing,
condoning, or ignoring unsafe practices, or
allowing "the development of a culture or
common attitude: among employees that such
acts would be tolerated";
- Firms could be fined up to $100,000 a day until
unsafe conditions were rectified; Directors could
be imprisoned up to three years and fined
$10,000 for each day unsafe conditions existed.

16

Justice Richard's report concluded Westray
management was "derelict" in its safety duties
and put profit ahead of the welfare of workers

Twenty-six men died when the mine exploded. The
inquiry uncovered a wide range of risky and illegal
practices. The mine's bankrupt parent company,
Curragh Inc. of Toronto, and on-site managers
Gerald Phillips and Roger Parry were charged with
manslaughter and criminal negligence in 1993.

"If the directors know that they can be responsible in
a criminal sense, they're going to ensure . . . that
safety measures are being met." The Justice
Department's criminal-law policy section is studying
Justice Richard's recommendation. Department
officials could not be reached for comment.
The NDP amendments are expected to be introduced
early in the New Year.

TWO SURGEONS WERE WATCHING A MECHANIC WORK
ON A CAR WHEN ONE REMARKED, " YOU KNOW
DOCTOR, BEING A CAR MECHANIC IS PERHAPS AS
COMPLICATED AS THE WORK WE DO.
" MAYBE," THE OTHER SURGEON REPLIED, " BUT LET'S
SEE HIM DO IT WHILE THE ENGINE IS RUNNING."

�l’Alliance Canadienne des victimes d’accidents et de maladies du travail
Canadian Injured Workers Alliance

WE NEED YOUR HEL P ! !
Your contribution goes towards office rent, telephone, printing and postage. The “Project Funding” we
receive from the federal and provincial governments does not cover these basic operating costs.

PL EASE SUB SCRIB E
Name:

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Address:

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Date: ________________________________

Newsletter Subscription:
Injured Worker/Unemployed $ 5.00 _______
Individuals

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Fax

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$ 10.00 _______
Phone:
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Donations

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Thank You for Your SUPPORT:
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Web Site

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________________________________

Editor’s Note

This newsletter is intended to share and exchange information only. The
views and opinions expressed here are those of the individuals or groups
making the submission.
We take no responsibility for their accuracy or
opinions.

P.O. Box 3678
Thunder Bay, Ontario. P7B 6E3
Phone: 807-345-3429
Fax: 807-344-8683

1201 Jasper Drive
Thunder Bay, Ontario. P7B 6R2
email: ciwa@norlink.net
Web-site: www.ciwa.ca

This Newsletter was printed by: CUPE 87

17

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